8:00 PM Dine in, ordered 2 Whataburger meals. Total of 8 people inside dining area. Took 35 minutes to get our food. Several customers seated near us also complaining, one had waited 45 minutes!! Terrible service. read more

Whataburger - Empty dining area - Burgers Near Me - La Porte, Texas

Slow and will mess up your order if it "special order" ! Always check your order before you leave! They should fire everyone there and hire a whole new crew for morning, lunch and evening shifts. read more

Horrible service. They messed up my service and literally 2 minutes later they wouldn't fix it because I threw out my receipt. I will never go back again and will have people boycott that place read more

These we're the best burgers I have ever had. Everything was hot and fresh. The service was really good and helpful.

3rd visit on this location and it has been a hit or miss situation for both service and food quality but atleast the place and bathroom is always clean. read more

Whataburger - #5 Bacon & Cheese Whataburger - Burgers Near Me - La Porte, Texas

Re: La Porte, TX location on Main. Ordered through door dash and was missing a kids meal. Door dash said they were told everything was there. Called the store and snarky manager said I'd have to come up there or get a refund from door dash. Hmmm, refund, guess that grandkid can go without food tonight, right? The whole point of door dash was so I wouldn't have to get out but sure I'll drive up there to pick up my food that YOU forgot to put in my order. I've seen all the negative reviews about that whataburger but thought I'd give it a chance, so that was my mistake I guess. Horrible customer service doesn't even begin to describe it. And now I'm sitting here eating my cold dinner since I had to pick up my grandsons food. Next I'll be looking up contact info for all the corporate contacts as well as putting reviews on every possible media platform. Hopefully the upper management actually still cares about customer experiences and good service. read more

This location is shit. Took them 3 times to make a whatachicken sandwich the correct way. Then the lettuce was wilted, and the tomatoes just fell apart as if they were rotten. This is the second time they effed up my order. Will never eat whatashit again. read more

Went in to place an order and as soon as my partner & I walked in cashier rolled her eyes and walked to the back , came back maybe 30 seconds later . Reviewed our order back it was wrong , after two times she still didn't fix it . When she walked to the back yelled "inconsiderate" . Cashiers name was Tristen . When we received the food it was wrong , manager came out and fixed it for us within a minute . read more

im sure I speak for most the people who visit here i work in the plants over in la Porte , very little do I get the opportunity to leave the site an get me a hot meal made fairly fresh. This location on 2/21/2023 the people on shift between 11pm and 1pm when I ordered my food i asked specifically for #4 , dr.pepper and spicy ketchup a June bug could've taken down my order. somehow these people on shift manage to screw up this order with a Diet Coke and regular ketchup. This is not the 1st but 2nd time this location has done this to me needless to say will be my last time and I advise everyone else to do the same if you value your time and want your food the way you actually order especially with the prices of food now a days. thanks for reading. read more

Let tell you what!!!! Whataburger is the best place to have some good ass food!!! The breakfast is off the chain!!! They need one in Utah and I mean like right now. Better than any in and out burger joints!!! This as American as it gets!!! Texas did this right! read more

Whataburger - Inside - Burgers Near Me - La Porte, Texas

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If you want a messed up order every single time, go to this whataburger, they've got you covered! Ordered two ranchero sausage bobs, paid extra for picante sauce, which they normally give you for free. No big deal, whatever... but then there's no sausage in the bob!!!! I don't even feel comfortable going back to complain, they'll probably spit in my food, never going back. read more

Whataburger - sausage bob with no sausage. - Burgers Near Me - La Porte, Texas

EJ is the man. Great energy and approaches you with a smile. This location has never served me cold food or messed up.

Onion rings, while hot, were mushy inside and greasy. Was happy to find they had chocolate malts but when they don't taste like chocolate or malt...what's the point. Thank you Whataburger for making me realize yet again fast food is . read more

Stopped in for the Drive thru and I don't think I have ever seen them so busy. The parking lot was full and the drive thru line was too. Everything moved smoothly and quickly. Our order was perfect and I must compliment the young lady who took our order. She was over and above professional, friendly and wanted to make sure she had our order just as we wanted it! read more

Whataburger - Great granddaughter chowing down - Burgers Near Me - La Porte, Texas

Food be good ??? Had me a chakn sandwhich with averything on it. N it be so jummy in my tummy. Would deaf recmend u 2 eat In here read more

Whataburger - Burgers Near Me - La Porte, Texas

Ordered #20 (taquito meal ) with no cheese and you get a choice of sausage or bacon. I chose bacon. Taquito comes with a side of hash browns. I ordered an EXTRA side of hash browns for the taquito. Got charged for the extra hash browns I didn't get, the hash browns that Came with it were cold, no picante sauce, 1 single napkin, my coke was flat. Dropped The ball completely. read more

Super friendly staff! A great Whataburger. They do get a bit packed around noon during the week so if you are in a rush you may want to go a little earlier or later. read more

Great food. Great service. Stop smashing the burgers, only reason that I gave them only 4 stars.

Cashier charge me extra because she screwed up. I will never be here again. don't spend your money here. read more

Whataburger - I asked for fresh fries and this what he gave hardly nothing. - Burgers Near Me - La Porte, Texas

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I went to this Whataburger on Friday night after my grandson's baseball game. Went through the drive through in the second lane, where they have to come out. The guy was very nice, but when we finally got our food. My hamburger was cold, wet, was wrong, the bun was wet, I cleaned everything off the burger and left the meat and but had to spit it out, was horrible. My grandson only got a just a burger, with nothing but meat and cheese it was cold but he ate it because he was hungry. Fries were also cold. My grandson said it is always like this very slow through the drive through. They need to get it together, I will go back to going to the DEER Park Location, its Great. Would have went inside but was in a hurry and need to get out of town. read more

My food was cold. I come here twice a week, and have never gotten cold food. The drive thru was extremely slow, and looking inside the window, people just standing around. The vehicle in front of me should have been asked to move to the wait lane for his huge order because my little burgers were sitting, ready, for prob 10 minutes. VERY DISAPPOINTED!!! Bad job, Whataburger. UPDATE: STILL SUCKS! Burgers cold, bought out by some fricking CHICAGO COMPANY- Whataburger is NO MORE read more

Recently returned to Texas, "home of the Whataburger," and within 2.5 weeks and 3 visits to this location, we have had cold food, all 3 times. We use the drive thru and only live 1.5 miles away. The meat is cold, the bun is cold, and just not up to our previous Whataburger experience. Have always been Whataburger fans!! They had finally broken ground for 3 locations in Kansas City, where we lived previously. I feel sorry for Kansas City if this is the kind of food they get. Just sad. read more

terrible customer service, first time ordering from app n didn't tell them a second time i had a pickup order at the second window, accidentally gave me a drink and i said wait this isn't mine, lady had terrible attitude about it , my bad!! not ordering again , have better workers . i work in a food chain and i never treat customers like that read more

Workers there at this time/moment R horrible tried charging us for 4 adults meals instead of kids meals & try saying that how they DO IT!? Smh. Horrible terrible workers. DONT WORK AT THESE PLACES IF U CANT DO UR JOB CORRECTLY!!! supervisor was kinda helpful read more

Whataburger - Workers there at this time/moment R horrible tried charging us for 4 adults meals instead of kids meals & try saying that how they DO IT!? - Burgers Near Me - La Porte, Texas

Typical burger/chicken sandwich place. good food at reasonable prices. My only issue was their multi grain bun. too dry and a weird aftertaste. stick to the regular bun, you will enjoy it better. read more

Whataburger - the inside of a fast food restaurant - Burgers Near Me - La Porte, Texas

I work in the area and I won't be back.. first few times no problems. Last two times I ordered on the app to get pulled up and have 6 cars get their food before me(there was no one in line when I pulled up), and the other time I Was told there was a "huge order" in front of me.. I was late from lunch . On my way to work today I ordered oN the app to get my free sandwich with purchase of fries and drink... And I'm sure glad it was free because IT WAS DISGUSTING AF... DON'T GO HERE IF POSSIBLE read more

Whataburger - Buffalo chicken ranch samich - Burgers Near Me - La Porte, Texas

I tried to get a job here for weeks I went in for a interview and they had me waiting for 3 hours and after that tell me to keep calling back for what reason i don't know why but I keep getting the same response "I'll put your name down and we will call you or just call us back" I called today and got hung up on so disrespectful and unprofessional I hope others Whataburger are not like this read more

It doesn't matter Covid or not they are terrible. My order was wrong and instead on reimbursement they expects me to come back up there. Hailey the manager never apologized for the inconvenience or nothing. Just told me to come up there and get what was missing. Smh. Drive through takes forever as well. I'd drive a little further down to DQ or McDonald's. read more

Slowest wait ever!!! Drive through line with 2 people in front of us has taken 20 minutes and we still haven't even paid. 30+ minute wait. Ridiculous. Don't go here or just go inside. Revised to one star: because they gave my daughter an avocado bacon burger without avocado on it. WTF read more

The worst Whataburger I've ever gone to. I live right by so I have to keep going but it's the worst. Takes about 20 minutes to get your order no matter what you order and 35 minutes if you come after 10 pm. If you can avoid please do so. read more

I love coming to Whataburger I feand also I love the worker Jouse #awesome and the honey bbq sandwich with Texas toast is off the chain

30 min wait for one burger no combo. Not even that busy. Cashier was friendly. Ppl ordering after me w larger orders out the door before me. Writing this out of pure boredom. Drive thru door to parking lot slams loudly. Burger and cheese a little cold read more

The foods always good. Had the #4, the Whatachick'n . Lunch time is always pretty busy here. So be prepared if you go at noon. read more

Normally this place is really friendly and fast. I am not sure why the last two times I have been here the service was slowest wait ever!! Drive through line taken about 25 minutes and we still haven't even paid. 30+ minute. I only order 2 Sausage & Cheese Taquitos. Once I finally get my order I ask for picante sauce. The lady at the window say they are out of picante sauce. Ridiculous, I am not sure what is going on with this location. I ask the lady at the window why it was taking so long? She just look at me and close the window. Wow! The only reason I gave them two star is because normally service is good and the food is great. I hope they get everything square away here. This is where I normally stop by for breakfast and dinner. I really didn't want to leave a bad review but this need to get fix. Nobody should have to wait this long in line for service. Hopefully a member of Management will address this. read more

Whataburger - Nice sign as you walk in. - Burgers Near Me - La Porte, Texas

They have good food, but every person that we have ever interacted with has been incredibly rude. One time the girl in the drive through didn't say a word to us while we were paying, and then another time, the girl slammed the window in my face after violently throwing my ketchup into the bag. They obviously hate their job, but who ever is cooking the food is doing great! read more

I've been here 3 time this week and every time the tea has a bad after taste. The tea isn't getting cleaned out properly.

Girl at the window had an attitude, she forgot my drink that I paid for and my extra order of hashbrowns that I also paid for. Last thing I want to happen after a 16 hour shift with no lunch break, honestly such a bummer definitely ruined my night. read more

If you have ever been to this location for lunch and not left "Highly Satisfied", then you should check your pulse.

I moved away from Texas 15 years ago and have been telling everyone about the best burger...the Whataburger. Now that I am back in Houston it was time to go back and remember my favorite. And I wasn't disappointed!!! What a great hamburger!! All of my questions...(is a Sonic #2 burger really the best?) were put to rest when I got my Whataburger...it is still the finest burger I've ever had. I don't remember the top service...they deliver it to your table and hover over you long enough to make sure you have every sauce and condiment...or if you need a refill of your drink. Great service to go along with what is, again, the best burger I've ever known. read more

Not only is the honey BBQ chicken sandwich the best thing since sliced bread, I also enjoy being visited by their customer service liaison Billy. Not because he's special needs, but he is clearly passionate about the job and obviously one of the hardest working individuals they have on staff. Everybody give it up for Billy! read more