I had no idea Whataburger fries were tasteless. I saw them cooked them fresh. The salt was all the way on the bottom. Because I was driving, I couldn't dip them in ketchup. But why they had no flavor. I was thinking about creating a ketchup flavored fries for people on the go. The cashier was very helpful and had a nice smile. But her shirt was so filthy. It's not my job to tell her to wear something more presentable. Restroom was clean, though. I also ordered a Craft Lemonade. I was told that it was made fresh from lemons. I don't taste it though. It had a mechanical taste. I make lemonade at home and I know what fresh lemonade tastes like. This ain't it. Would I come back? You bet. Because it's close to the Highway 69 and has a clean restroom. I'll be back whenever I am in the area. I won't order what I got today. read more

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When did fast food not become so fast??? We waited in the drive thru for 22 mins. There was no way to back up or go around, so we were just stuck. Once we finally got to the window, we seen a lot of horse playing from the Employees, which was irritating. With all that being said the food was fresh and satisfied our hunger. But the 2 times we have visited this place, it's been slow and nasty. read more

The most unprofessional and rude employees at this location. Ordered a milk shake and two apple pies and the young lady at the window handed me a milkshake that the contents where spilling out of the cup. She didn't bother to clean it up before handed it over and when asked if they could clean the cup, she just stared and refused to take it. I had chocolate milk shake all over my hands. We decide to park and go inside the location to address the issue. We greatly appreciated the manager who went above and beyond to make the wrong right and apologized for her employees' actions. read more

Came here on the late night. Bunch of young kids in the back of restaurant being loud. Not very professional. They gave me fries instead of onion rings line I ordered. The cashier did not even say sorry or let me know what happened so I just took the fries. Will not be back again. read more

Food - typical Whattaburger Service - poor as I didn't get my order. Ordered a burger, fries, drink, and chicken strips. Got everything but the chicken. Only a piece of toast in the box. But by the time I discovered it 15 minutes down the road , I didn't want to turn around and go back. No excuse as this was a simple order. Buyer Beware!! Check your bags before pulling away from the drive thru window. read more

Best whataburger we have been in Houston the last 18 months. Staff nice, and helpful. All tables were cleaned off. Floors were clean. Food prepared fresh and tasty. read more

all i can say is... what the hell whataburger?? a half inch of coffee grounds in the bottom of my coffee cup!!! read more

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Food was awesome as always. Prepared as requested and great service delivery on time. Excellent customer service as I could not go to the restaurant. read more

I don't do many fast food restaurants reviews but this establishment deserves some good attention. Customer service is excellent and the food is always fresh with little wait time. They are constantly busy and they keep up very well with keeping up with them and a clean atmosphere. read more

Whataburger - Whataburger with bacon and cheese - Fast Food Near Me - Humble, Texas

Customer service is not the best!! They always seem to have an attitude problem for no reason and the drive through lanes Take a very long time!!!!!! I understand that the staff is young and learning some might even be new yet it's no excuse for poor service. read more

Poor service because of management hiring kids with no respect. the Whataburger up the street isnt any better, lines build up to 15 minute waits. Sheesh, the Whataburger franchise quality should reflect the staff. read more

Food I ordered my burger plain and dry but I received it with mustard....and took it back and had to wait 10 minutes or more just to get my burger replaced.....and ice machine had zero ice,male employee was nice though read more

This experience at this WhatABurger was very pleasant. From the time I got to the talk box all the way through to me leaving. Firstly, the young lady who took my order was very pleasant and patient. She repeated my order back to me to make sure it was correct. And when the gentleman took my payment in lane B ,(the outside lane), he was very kind and courteous. My food also came out very hot. I ordered 2 large patties no salt for my puppy and a jr burger meal with a coke. The food was delicious also!! So thank you staff! You're doing a wonderful job! And the outside of the store was clean as well. I came at 12-22-2023 around 6:39pm!! Andddddddd also....my pup loved her patties!! Put her right to sleep! lol. Merry Christmas !! Wishing everyone or anyone reading this review a very prosperous 2024!! read more

One of the worst whataburgers to order from. The staff acts extremely ghetto and will downright refuse to make food and hide away so they don't have to talk to customers. Even the manager Kashif Jamil doesn't even care about her job the way she talks to customers. I would not recommend any self respecting customer to ever order from this location. read more

Service is trash they always take forever always hiring young-ins who just wanna collect a check

I really get tired of complaining about this location, since it used to be the best around.. Today, I decided to go inside. I tell the girl from the beginning that I wanted some FRESH onion rings with my order. She says " oh they're always fresh. I said " And that's a lie. I wait..food comes out and I reached in to check out my onion rings and sure enough they're soggy and greasy. I actually squeezed some grease out right in front of her. She says: That's how they are.. I told her that they just don't care !! And they don't!! I told her Thanks but they won't Ever GET my money again. I live less than two minutes from this location,, but I WILL make an extra drive to Dairy Queen or somewhere.. I'm tired read more

Kills that Cali place hands down!! If you can't put a piece of bacon on your burger, you might as well call it a veggie burger!!!

My husband went through the drive thru ordered 2 Honey Bar B Que sandwich Meals add Mayo to the sandwich, 2 sides of gravy and 2 chocolate shakes. He gets home and there is no Honey Bar B Que on the sandwich. I call and spoke with the manager who wanted to argue with me about the way my husband placed the order but I was on the phone when he placed it. Manager wants to say well we have customers order it like that all the time. Well if my husband would have said NO Honey BAR B QUE then ok but he didn't he said add mayo. As the receipt shows read more

I was stupid and ordered a biscuit and gravy before work. Most of time service at this location is great. Young lady cashiering forgot to give me utensils. It got all over the outside of my car. I work down the street and can't get in until my temperature is checked. I drove by and tried to get a refund and told her why. She acted shocked and said I'd have to ask her manager. Next time I'll definitely stick to my honey butter chicken biscuit read more

This is the second time in a month (placed 3 orders so far ) I get my order wrong. This time I didn't wAnt to call the store and get a meal replacement because I'm not looking for a free meal. Sucks when you pay for food and you don't get all of it in the bag ( delivered) this location used to be good but it's going down hill fast, attitude is horrible when you dine in and im getting orders wrong read more

I've been to MANY Whataburger's in the Houston area. Sometimes they are a hit and miss. My husband will always tell me that this one is consistent in making sure your food is fresh and surely he was RIGHT! I've been coming here for a year, and I've never been let down!! Thank you for making sure my food is fresh and hot! read more

The Texas Hamburger! It's a great value and tastes great. Beats it's competitors in the price range. Prefer Wendy's fries, but everybody to their own taste. read more

Been twice to this location and both times my order was wrong. Needs new managers. Poor poor service

If it wasn't for the long wait in the drive-thru I would give it 5 stars. But then again I at least know it's freshly cooked and not sitting in a warmer for who knows for how long. read more

I normally don't take time to review fast food joints, because it's pretty typical to have a subpar experience at places that are literally serving the masses as fast as possible while earning minimum wage. I have come to have low expectations, and understandably so; which is why this particular Whataburger stood out and warrants a five star review. I walked in, and even though the employees were busy, I was still greeted and assured that someone would be taking my order soon. A sweet young lady popped over and took our order with such a happy demeanor. She also complimented my eyebrows, but I digress. ;) By the time we filled our cups with the best sweet tea Texas has to offer, we barely sat down before a chipper employee was at our table serving our fresh, hot breakfast with a few jokes and a smile. The order was perfect, prompt and so tasty. The restaurant itself was also very clean and the floors appeared to be freshly mopped. read more

They're SLOW as Christmas! Folks at the front registers seem as though they're trying to figure out life all while ringing up people. I came at 8:30 on a Saturday morning, sad. read more

Manager Caesar has a non caring attitude!!! this location has been NOTORIOUS for refried fries very HOT AND HARD!! Not to mention the kids burgers are warmed in the microwave. I broke a piece of the burger that was warm in the drive thru not hot!! his arrogant azzz Response ... it's warm. this manager is horrible read more

Very slow.. I have too wait for to bacon taquitos about 10 minutes. I have asked the front lady Lupita why it was taking so long that I don't have anyone in front of me and very rude she has responded " we do not have anyone " Clearly I was able to see about 6 employees walking around from the window! On top of that i got 2 bacon , egg and cheese biscuits.. Really!!! read more

EVERY TIME I come here they ALWAYS GET MY ORDER WRONG. I paid for it, why can't they get my order correct? I end up paying more than I actually receive and it's super frustrating. JUST MAKE THE ORDER RIGHT, DOUBLE CHECK IT FOR GODS SAKE. The cashiers and workers also act like they're doing you a favor when you order here. Do yourself a favor and go to McDonald's or some other fast food restaurant. They do not hold the standard of all the other Whataburger's I've been too. Won't be coming back. read more

Came here late after my flight like 11:30. Food was super hot and fresh everything was delicious. The only reason I'm posting this is because the customer service was truly genuine and kind. Nice ladies working tonight 5/22/22 read more

Very disappointing service. Food is the standard Whataburger greatness. Issue is cashiers could care less, acts like they are doing you a favor, and the customer is the issue. Watched a variety of customers come and go with same service. Employees more interested in each other. Totally not interested in the stand alone friendliness you see at "normal" locations. Straw and service area empty and a disaster and not a rush time! Real bummer. read more

I was so impressed with the worker Angela in the drive though during lunch today. She was best speaker on any fast food or restaurant representative I have heard. Whataburger is extremely lucky to her as an employee!!! read more

Usually, this location is pretty good. However, today the buns on our double meat junior Whataburgers were not good. If these buns are now going to be the standard, I will not be returning. Hopefully, all Whataburgers are not using these inferior buns. read more

Every time I go to Texas I have to ear at Whataburger. Even though we have one at home has been a tradition for me. I always enjoy the selection and you can always count on the quality and service. I only give it a 4 because it is fast food and I prefer table service. All the same one of the best fast food burger joint chains out there in my book. read more

I have always been a whataburger customer but i have to say I am very impressed with this location. It is impeccably clean. Down to the floors, ice machine, tables. employees are very friendly and polite. I will be a repeat customer read more

Whataburger - Dining room - Fast Food Near Me - Humble, Texas

As a visitor coming to Texas, I wanted to know what the hype of Whataburger was. After landing in Houston from my flight from Mexico, I decided to try this place out. It was like any other average fast food joint. The prices were a bit steep. My regular Whataburger come out to about $5.49. Though I must say the burger was twice of that as a McDouble from McDonalds. As for the taste, it was pretty average. There was nothing to write home about. It tasted like any other processed burger I've had from a fast food place. Fries were kind of limp and tasteless as well. But I will admit, the spicy ketchup was good! Service was great though! All the workers were very nice and helpful with giving suggestions to us Californian noobs about what to order. Didn't live up to the hype, but it was a good experience to try out a Texan fast food chain! read more

Waited 40 minutes in the drive thru to get my food. What in the actual fuck. Worst drive thru experience in my whole entire life. Definitely don't go there if you're in a rush to get somewhere else bc you will be late. Food tasted like it had been sitting out for a while. read more

My food was hot and delicious. Customer service was great. Wait time was long but that's to be expected at whataburger because the food is always fresh read more

Never had a wrong order. Great friendly staff. Like to see them making the burgers right in front of me. Veggies fresh. read more

Whataburger - You can just order the filet no bread..soooo gooood - Fast Food Near Me - Humble, Texas

The WORST Whataburger place I've ever encountered. The drive thru is super slow. You're probably faster going inside and get your stuff to go... IF you get the right order that is. I can understand that it happens when orders get mixed up, I even understand the second time, but it's been too many times recently. So I'm skipping this location, if I can't even rely on getting what was ordered when you're in a hurry. Today I ended up with somebody's no onion, no tomato, sub mayo burger, paid for fries and shake as well, which wasn't on my order. But at least I got my drink and side right. read more