Went shopping on harwin and the baby was hungry so we stopped at the first place we found and they were quick and friendly. I got the Whataburger jr meal with onion rings instead of fries and the baby got chicken bite meal with lemonade read more

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Since the business moved to a newer location: 6520 Southwest Fwy, Houston, TX 77074 it's customer service has gone down hill. At the old location the service was nice and friendly. Gone to the new location three times over a period of months. Each time the front customer service person is not friendly. This morning the front counter person didn't speak English, so I left. read more

Food is good but not cheap by any means. Staff are decent and I think they try to help.

Today is Friday, March 3, 2026 at 2:11 p.m. and I came across the rudest manager ever here! I ordered a grilled chicken and a diet coke. I walked up to the pickup area and stated my name. All she did was hand me a drink and walked off. Totally ignored me, didn't let me know the status of my order and kept passing me by never speaking to me again. I had to ask her again after 15 minutes and she just said we're waiting on the chicken while walking off, didn't even look at and walked off. Then she started talking about me in Spanish behind my back. Maybe she thought I didn't know Spanish, and I let her know that every rudest thing she said about me. Even when I sat down when I finally my grilled chicken sandwich, she was STILL talking about me, I could here every word she said. So rude. read more

Super nice manager. Fixed a problem that was my fault. Above and beyond. Food is always good. Thx read more

Whataburger - Fast Food Near Me - Houston, Texas

Great fast service location is convinient, staffs are friendly, great customer service

this store is always clean every time i visit (which is frequently)! staff is friendly and works super hard and is very speedy! i get my order in less than 5 minutes most of the time, other times its 6-7 minutes when its busy which isn't as bad. they prepare my food so well which is the reason why i only come to this location! great job guys and see y'all soon! read more

I placed my order at 7:24 this morning. I didn't leave the store until until 18 minutes later. Here's why I ordered one Junior burger, meal with fries and iced coffee. They forgot to drop my fries. A manager finally dropped my fries. In the meantime there was a guy washing his knit cap at the drink fountain. How unsanitary is that? There was another guy sleeping at the table. No, I'm sorry we forgot your fries. No apologies. No nothing. I will never go back to that Whataburger ever it's got to be some type of violation for this person to be washing his personal items with people get their drinks. read more

Extremely long line but fast service, the breakfast is usually fresh, hot and well-tasting. Which the breakfast time would extend a little longer. Satisfied with quality of food and the quality of service. This is an establishment that I would recommend to family, friends and others read more

Whataburger - Breakfast - Fast Food Near Me - Houston, Texas

Only the location on 59 Southwest Freeway. One cashier was very helpful and friendly. Thus far, I have not encountered any problems. The one that is near me on San Felipe (5 minutes) the food is disgusting. read more

wouldn't recommend any whataburger. atleast this one has great hours. unprofessional staff.

Just went inside after going threw drive-through and apparently the manager forgot to tell the staff to Lock the doors since the inside of the store was closed after noticing I came threw the front door manager proceeded to tell me I wasn't allowed in the restaurant and had a customer who was apparently an employee lock the door behind me leaving me locked in the restaurant. After doing so I had to unlock the store door myself and let myself out I've been coming to this location for about a month now and have had nothing but bad experiences only going in drive in this has to top it off for me tho never using this location ever again!!! Hopefully upper management can teach the staff respect. read more

What's the point of being open 24x7 of you're only serving 1 person every 10 min. Looks liked you've save a lot more overhead by just closing down!!! Horrible wait times. Do not come here if you're ima rush. I wait if 45 min with only 6 cars in front of me. read more

Not what I ordered and didn't even give me my other burger which was a buffalo ranch chicken burger that was ordered also with 4 large fries worth $27 dollars. The works at the drive-thru need to pay attention before they start just throw buns and ingredients together. read more

Whataburger - Not what I order it was supposed to be a chicken patty melt - Fast Food Near Me - Houston, Texas

Nasty attitude. People are on their phones and handling your food, disgusting. I went in to check the status of my online order and they were acting like I was asking them to build me a rocket. I was being nice about it, idk wtf I did wrong lmao But anyway, this place will bring your mood down with all that negativity going on. Second time they mess with me, I won't take my chances to make it a third. read more

Whataburger unit number 694 is consistently clean and neat. One of the better Whataburgers. The only downside is that there is sometimes a longer wait for food than there should be even when its not crowded. Overall, Whataburger is one of the best fast food burgers. I love the fact that by default they only put mustard on the burger...the Texas way! No mayo, no ketchup. read more

I had a good experience, it was my first time going to this location and it went really well. I went in the morning around 8am and ordered at the drive-thru, there was about 3 cars ahead of me but line went really fast. There was just one person taking orders and collecting payment, they were doing a great job! read more

Delivery of food was extremely slow. I received my food order before the vehicles in front of me and then I got boxed in and was unable to leave until one of the two recieved their order. Food was great and hot. Not sure if the issue was personnel shortage or inexperienced. I'd definitely give this location another chance and would change my rating if improvement is noted. read more

This location constantly makes the best burger. I usally only go at night time and always fresh. This store needs to train all other stores on how to make a burger. read more

Just picked up my A1 thick and hearty burger. They had it turned over her face down in the paper and now I see why. I don't think this is going to be one of my favorites. read more

Whataburger - Fast Food Near Me - Houston, Texas

This place is Terrible in the mornings there service sucks I always go threw drive threw in the mornings and it takes them for ever to take your order they don't even have the curtesy to let you know that they know that you are there terrible terrible place took them 30 min to give me some dam pancakes and sausage smh read more

i'm highly disappointed with the service here. when i was ordering, i ordered 2 sides of honey butter sauce with my meal. the man taking my order heard "honey mustard" so i corrected him and it was changed. when i had gotten my food i realized that they still had given me honey mustard instead of honey butter. when i pulled up to the window the employees were very busy in their own conversations and put off giving me my food order. it was around 9pm and i was waiting at the window for about 5 minutes for them to finish their conversation and come back and hand me my food. will not be coming back to this location. read more

Whataburger is whatabuger. Some employees here are hard of hearing, some don't know how yo do a simple job right. What do expect from a person doing this type of job you know.. it is what it is. Nothing major to point out. read more

I love Whataburger but this has got to be the worst one I've ever been to. We've been waiting for 15 minutes going on to 20 (no exaggerating) with not even an explanation. The manager was Jennae came and not even a sorry. Turns out they were short staffed and the lady taking orders was on her meal break. Understandable but when a customer asked her what was going on she said we should've went to a different Whataburger. Yeah I'm never coming to this one again. Smh read more

Whataburger - a restaurant counter with menus - Fast Food Near Me - Houston, Texas

Morning crew is amazing I get off work late and stop early in the AM to get my burger fix!! Always on point. And amazing people to talk to and they enjoy making good burgers for you!! No other whataburger compares.. read more

A simple thank you or a slight smile would have been nice, but only lacking in friendly service, she overcharged me by over $2.!! A simple request for an order of chorizo & eggs. No tortilla nor cheese, just the chorizo & eggs. She charged me for a complete special. I clicked after I had my coffee on the road. read more

Slowest service I've ever experienced for a fast food restaurant. The employee had no sense of urgency and just took their sweet time. To top it off, everytime I would say thank you, she would just reply uh huh. I will not be returning to this location. read more

You kind of want to like this place since they sincerely do not give a flying F about anything, and they not only want you to know it, they want everyone to know it. It is strange to admire from a distance the cat's cradle of awful service, botched orders, one customer yelling about his awful experience (not me, I don't yell, I give searing one star reviews from the comfort of a corner office with a window) and a soda fountain that seems to have been set to dispense only muddy water or burnt hair flavored water (for the days you are watching your figure when you just became single again, or as I like to call it, dropping 130 pounds of useless) I can in some small way appreciate their attitude behind the counter that life is hard and did not turn out the way you wished it had in the long long ago when you were optimistic about things, however that sort of feeling is better channeled into productive things, like Yelp reviews and/or knitting, rather than directed at some guy who had the misfortune of running late this morning but still needing a little bit of the tacquito love drenched bacon taste to get through a difficult morning. This is kind of a last chance outpost south on 59 if you don't pull off into fast food row on Richmond or anything uptowny. So its on the right side of the SW Freeway if you are headed south. That is the only thing they do correctly. Soda orders are always botched. They repeat back to you what you ordered: medium Diet Dr Pepper. Okay. I have never received that here. Diet coke, small, large, burnt hair flavored brown water, what smelled like dishwater ... all of that has been received. You do not want to get in the way of me and my soda before the sun is up. Potato tacquito: falling apart, proportionally maybe a dot of egg in seven seas (no, not the c-word) of potato, drippy. Fail. Bacon tacquito: one tiny little supermodel sliver of bacon, oh look here is where the missing eggs went from the potato tacquito, dripping, falling apart, disgusting. The eggs were rubbery. And the tortilla was shiny with grease. This is not my first Whataburger adventure, I know what these things are supposed to be like, this was just not good in any which wich way at all. Fail. Epic fail. And I mean that in the Bond. James Bond. Kind of way. Hash brown little nubs: they were the least of my worries, but the sore point here is that they were out of ketchup this morning. Out of ketchup? Are you &=%$$$*&h% serious? Further, it was a song and dance routine to get a second picante sauce package, them being so generous to include one already, it seems as if I had asked them to look through my vacation photos, move a sofa, and help me "shred documents" into the fireplace as I watched over it all from a high backed leather chair adorned with human skulls as I pet my dog and laugh semi-evilly. Do your job, less attitude, and be more generous with picante sauce. It is muy bien. Share more of it with the world - whackaburger Corporate is not going to fire you for making it rain picante sauce packages to your customers, I promise. As far as breakfasts go, this experience was worse than Hitler. This was worse than that time Grima Wormtongue prepared breakfast. Not just no, but no way Jose. read more

What can I say, its Whataburger! Whataburger is my go to for a fast burger. This location however is just ok. I tend to stop here for breakfast on my way to the office. My biggest complaint is that they are so S-L-O-W here! No matter if you go through the drive thru or take the time and go inside--the result is the same: SLOW SERVICE. All I want is coffee and a biscuit people...surely it should not take forever to throw that biscuit in a bag so I can be on my way! If they just pick up the pace, this location was be A-ok. read more

This particular location was ok. Food was good but the Mexican lady kept cutting me off while I was try a to order . I didn't don't appreciate that . read more

So, did pick a bad location, or is Whataburger more a What? This cannot be the hype. Someone suggested that I picked a wrong location. The further from civilization, the better, he said. If that's the case, it defeats the whole purpose of a franchise chain and would deserve a full star docked just for that. But I won't do that, I'll be generous. The service was nice enough, as good as any other pleasant fast-food joint. Price is just as reasonable for a chain. The burger is big enough, and patty is a good size. The taste is underwhelming, however. From taste standpoint, I'd put it somewhere between McDonald's Quarter Pounder and Carl's Jr's burger. Above that would be chains such as Tommy's, Fatburger, Five Guys, etc., where you start getting to "good" fast food burgers. You know what's above those. Fries are very standard, McDonald's-like kind, but since I like McD's fries I had no problem with that. So color me unimpressed with this one. Based on the one guy's suggestion I will probably try another location just to be sure, but for now I can't give it any more than 3 stars. read more

Super friendly service! Little bit of a wait but the food was fresh. Definitely keeping it on the list.

I had the best service here today! Delawnna S. was very helpful and friendly. She was working hard to please every customer the whole time I was there. She was great! She checked on me and made sure I liked my food, and that I had everything I needed! read more

The food is on par with other Whataburgers. The wait time was pretty average. What this location lacks is friendly employees. I just felt like all they cared about was putting food on a plate. No smiles, enthusiasm, or happiness. Maybe it is the area of town that this is located. I don't know. I won't be coming back to this location anytime soon. read more

Service was super slow had to wait for like 20 minutes for our food and they gave the food to people behind us in line first

Not good always location. The line is always 20 min plus line. Not friendly service. Frys weren't fresh. Don't recommend coming here unless you'd like to wait, deal with someone who has a bad attitude and stale food. read more

I had a rubber like chicken once... Drive through wait time is longer than usual. BUT I always come back ... 2 out of so many times is not so bad. Close to work. Last option for fast food read more

It's either my accent was too bad or that lady have a hearing problem. I think it's the latter plus a customer service . If you can't differentiate between a Sprite and fries, you should be able to differentiate "the drink" from French fries. Insulting, condescending. read more

DISGUSTING. I've never once received service as terrible as I have here at this specific whataburger. They came with the wrong order and when I informed them about it they denied that it was a mistake and that it was my fault. The menu was very clear on what we wanted and my receipt which showed what I had ordered. What made things worse was that the food also came out extremely cold and dry which makes me believe that they are not taking their job in the kitchen seriously. I expect much better from a well respected fast food chain. read more

Trouble place to buy Whataburger, you will have to wait 30 minuets, and at the end they will bring you wrong order i never want to come back at this location read more