The quality' is slipping. The crew quit trying long ago. Is this a corporate store of franchise? One would think a franchisee would at least want to be competitive, so I assume a corporate store on a money grab. I get it that it is fast food. I understand that Whataburger believes it is better than that, but when it is slow and the order is incorrect and cold, you are just bad fast food. Please shut down read more

Whataburger is normally on the slower end of fast food but this place takes it to a ridiculous point. I would a normal dine in restaurant to be faster. Waiting 30 minutes for fast food is insulting. read more

Go here is you want to wait forever and have your meal prepared incorrectly. I've been here over a dozen times and every single time they mess up the order and take a super long time. I don't know why I return.... read more

Truly one of the worst fast food places in Edmond. We've never had a time where we haven't had to wait for 15 plus minutes for pre-ordered food - tonight's order was for 7:35 pm and we waited in the restaurant until 8:10 pm. Don't go unless you're expecting to wait for long periods of time. read more

Very good food service is alright the store is a little dirty but a lot.definitely coming again

Cold fries. Cold patty melt -- cheese was still cold and NOT at all melted. Dry patty melt -- very little sauce and onions on the burger -- no flavor. Shake cup was only about 80% full (see photo). Employee attitude -- don't want to be there, and are not helpful. These employees clearly do not care about their customers. I will not return. read more

Second time visiting this location. First visit ordered from drive thru and realized I had wrong order. I contacted store and was told to return it. I was a pretty good distance from restaurant so they agreed to let me bring back receipt and get new order. Thankfully I had the ticket from the wrong order along with correct ticket. Receipts are everything these days! Second trip, walked inside to a beautiful clean store. The cashier was in the back but the manager came out and took orders. After explaining everything she was kind enough to remake order. The store wasn't busy yet it took so time to get food but I was appreciative I wasn't hassled. Overall a good experience. read more

No problems here. Came inside to order food to go.Food was prepared and served hot. Experience was good overall, and I enjoyed the Patti melt and onion rings. Staff was nice enough to give me a second ranch dressing for the onion rings. Forgot to mention the person bringing the order to go was polite and helpful. read more

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Food is good, just as it looks on menu. Good service, and this location is new so the ambiance is nice and updated. However, out of the wabs in Edmond, the one on Broadway is better. While it's a lil a lil raunchy and worse, they got that dog in them. read more

The service is terrible, the wait is always so long and there are so many workers just standing around. The people that do work there are so rude, like I am interrupting them. read more

Drive through service is ridiculously slow. Definitely not fast food. We could see at least 6 employees through the window. Everyone was just standing around doing nothing. No wonder it takes forever to get your food. read more

Let's make this clear, we love WhataBurger! We were traveling back to Kansas last Friday, shortly after the lunch hour. This is our last chance for WhataBurger, going North. We stop here every time we pass by this area. The taste was great as usual, but the meat, double meat, were cold. Both mine and my wife's burgers were cold. We are finding this at most WhataBurger locations anymore!!! It's a hit an miss one time they're hot next time NOT.. Sad to say people just don't care about quality anymore!! read more

My last review I was disgusted. Been here a few time since and i'm assuming management has changed because they definitely stepped up their game!! Will be coming here again!! read more

Should be called wait a burger over 10 minutes to get a sausage biscuit. Holy crap I can't believe I forgot how bad this place was

So upset. Ordered online. Showed up 10 mins after ordering. It wasn't ready. That's ok. Waited longer. After 15 mins, they finally decided to tell me the sweet tea was out. Which is ok. But I just wanted to get my food , I was late going back to work. I get my food and not everything is in there. That's what's upsetting. I wasted my money & can't go back to retrieve what I paid for. read more

We normally stop at McDonalds when we are on road trips but thought we'd like to try something else, so we tried Whataburger. Although the fries tasted decent their presentation was not: they were a soft and bent over (soggy). We tried the 'spicy' ketchup. I wouldn't recommend it. The double burger I had was decent and very meaty. They forgot to give us our medium chocolate shake, and when we went back to the counter, they made up for it by giving us a large shake instead of a medium. And the chocolate shake tasted AWESOME!! It was the best part of the meal. But overall as my wife said, she now knows why we always go to McDonalds: the best fries out there and consistent, good tasting food at cheap prices. Other than for the chocolate shake, I probably won't return to Whataburger. read more

Whataburger - Front - Burgers Near Me - Edmond, Oklahoma

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Petition to get whataburger taken out of the realm of fast food. They take FOREVER to be considered fast food. 30 minutes in the drive thru is ridiculous! Doesn't matter how busy they are. No other drive thru takes as long! Get it together Whataburger. Make some changes read more

Clean dining room and excellent service. We have stopped here several times and the previous stops the dining room was littered and unkept. But this time the dinning room was clean and Patricia our cashier was polite and capable. We will definitely stop here again. read more

I had never been to a Whataburger before and my friend and I got hungry in our road trip from Wichita to Oklahoma City to see Lady Gaga. The first thing I noticed when I opened the door was the smell of cleanliness. Not an overbearing cloud of bleach or pinsol, but a welcoming clean smell. I looked around - this fast food resturant was spotless. Much different than the fast food resturants that I have experienced in my native Milwaukee. The very kind employee assisted me with ordering, since this wasn't a McDonald's or Burger King, and she was just so nice! She even gave us a second order of fries (Which were delicious) probably because she knew that 1 order split between 2 girls, one being a huge lover of fries, just wouldn't cut it. Again, much different than prior experiences in Brew City.... Even though it is a chain fast food resturant, I was incredibly impressed. The burger wasn't anything to write home about - but it was good. The fries were great! And the customer service.... fantastic!!! I don't beleive I have ever given 5 stars to a chain fast food place before but this one deserves it. Well done :) :) read more

We tried to get our order in right before rush hour. And the lady taking out order was very slow and couldn't hear anything. Then we proceeded to wait for 27 minutes untill we asked the manager where our food was where he sarcastically said idk let me look around and found it sitting waiting to go out and brought us cold food. All 4 meals. Clearly the drive though was more important. You would think but even they were waiting over 10 minutes. At the drive up window. read more

Went to this Whataburger for lunch arriving around 11:30 AM. Whataburger is almost always really good but this time my burger was lukewarm which leads me to believe it was sitting for quite some time. I don't know if they're having staffing problems or what. read more

I love eating at Whataburger but the past two visits have been sub par. Extremely slow service and our fries were service cold. Our order was a duplicate number and so it was significantly delayed and our two year was miserable and mad everyone else miserable. It has been disappointing. Will try again in the distant further. read more

Big Whataburger fan here. Locations outside of Texas are especially pleasing to come across. A #5 Combo - Whataburger with Bacon and Cheese - is nothing short of heavenly. Sure wish Whataburger was in Colorado. read more

Slowest service I've ever experienced for a "fast food" restaurant. The inside dining was absolutely packed with people and no one was eating. We literally waited over an hour for our food, and they didn't even get the order right. Very disappointed with how this franchise is being run. read more

Shitty service and they don't know how to get my order right I wanted Dr Pepper and I got a coke and my chicken sandwich taste like it's been sitting there for 2 fucking days thanks Whataburger!!! Appreciate it read more

Whataburger - Burgers Near Me - Edmond, Oklahoma

Not sure why everyone thinks the food is so good? It's just average, and it takes 30-45 minutes to get the food in the drive thru.

I'm not surprised with my experience honestly. This location has been poor service wise for a while now. The drive-they is always too long of wait. Do not depend on this place if you have to be at work, you will be late. Do NOT go here if you're pressed for time in any form. It will take 20 minutes - 1 hour to get your food just depending on the day and time, which is most of the time. We've been avoiding this place, but I was really wanting a burger from Whataburger and this is the closest location for us. I order online because how SLOW this place is. I placed the order and it said it would be done at the latest 11:46 AM. And we get there around 11:55am and the food wasn't ready. I am then handed my order a couple minutes later to be told my honey BBQ toaster is nothing but dry chicken strips and cheese on bread. Store completely out of BBQ dipping sauce as well. At lunch time on a Saturday. I was pretty upset. I mean, this is exactly why we avoid this place. I left with my fiancé's cup in my hand too distracted from my frustration with the lack of a complete item. Kept my cool though. To only realize the cup that was suppose to be a water was nothing but ice.... Cmon guys. Are you kidding me? It would be one thing if it had been just one time. A misunderstanding. But to be completely out and still sell this item. No heads up before the food was brought out if they noticed what I had ordered. And then no water out in this heat. But this just keeps happened. I'm DONE. I can't come here again and spend money on something I won't get. Do NOT recommend. Just go to the Chick-fil-A. The Taco Bell even has better service. And they aren't great either. read more

They had terrible service! Argued about giving us all our drinks after not being able to find our order. Sat in drive thru 20 minutes.

Longest wait of my life. I ordered a burger and fries, the line was growing around the building for the drive-thru. The manager who was running around like a chicken with its head cut off didn't seem to be helping the kitchen in any way. It seemed as if the rest of the staff were practicing slow motion. If you do want Whataburger I wouldn't go to this location. read more

This location never misses. Come here all the time and it's consistent and good. Gotta love the Buffalo ranch sandwich and the chocolate mint milkshakes. Wish they were year around. Service is always nice and quick. Always has long lines and it's well deserved read more

This has got to be the slowest "fast food" restaurant in Oklahoma. I say this based on numerous trips through their drive-thru. I once even backed out after placing my order and waiting 10 minutes at the microphone order station. read more

Mobile order made and they don't know how to look at the ticket and place the correct items in the bag. Paid extra to upgrade and item was completely missing. read more

Terrible service and really rude workers. If you get in the drive thru line, be prepared to wait entirely too long, like 25-30 minutes AFTER you order. It's so bad. read more

Lol they always say they're cleaning their friers. Just so they don't make the strips or bites. The guy for nights sucks and doesn't like his job read more

Took half an hour for our food. Still waiting for it. They're not even busy. So I'm going to Braums

The food is good since it's whataburger but the time spent sitting in the drive thru is absurd!!! When they are super busy why would you converge lanes instead of running both A and B?? Makes no sense. I guess if they are short staffed it's one thing but they are just always so slow even when the lines aren't long. read more

It took 38" after ordering to get our food. We ordered two what- a burgers, fries, vin Ammon roll & dr. Pepper shake. Hamburgers were cold, French fries were nasty tasting & their ice cream machine was broken. As a first time visitor Whataburger I will never go again. Only reason this edmunds, ok. Burger joint is open is because they are right next to interstate 35 with a lot of first time visitors. read more

used to love Whataburgers, but this location has some issues with their drive-through. Twice we have got wrong orders and missing items. They need to slow down and get their orders right. As an ex-employee {long time ago} there is no excuse for this. I've cooked ran the drive-thru etc and these problems are caused by management rushing the crew. True everyone wants fast service but slow down enough to get the orders right. That said the staff has always been pleasant to deal with and they always correct their mistakes. Maybe management needs to work the drive-thru and see if they do any better. read more

Just got food from there, was the one one there and some how they forgot my frys...don't know how you can forget something so simple when you're not busy but I won't be going there for awhile read more

Severely under staffed, had to wait more than 15 minutes in drive thru just to get my order taken... that being said, the staff was very friendly and could tell they were doing the best they could. read more