This is our favorite Whataburger location because of the staff. Their customer service is top-notch. They know most regular customers by name and the exact order, including the sides and condiments. Special shout out to Rohma who is just so amazing. She always reminds me about sides, dipping sauces or condiments that I might have missed while ordering. read more

This is the worst ran business I have ever been to. I have been waiting in the drive through for over AN HOUR AND IM STILL IN LINE with not many cars. Atleast 7 cars have left because it is taking an absurd time for us to get our food. I'm not sure if it is poor management or poor employees, but something is being ran terribly. read more

The food was absolutely amazing I love the way Noland put in a bunchhhhhhhhh OF EFFORT I WILL DEFENETELY BE COMING BACK read more

Whataburger - The best worker ever. - Burgers Near Me - Coppell, Texas

The service for in restaurant was very poor. Took 30 minutes to get a 5 item order. Watched as others in the restaurant received meals and the drive through receive orders. Do not recommend. read more

Debate settled. In-n-out for the win. I've lived in Coppell and frequented this whataburger location on probably one too many occasions. The food is wildly inconsistent. It's either incorrect, too salty, too soggy, the wrong portion size. They win, I call mercy. Way too many places to eat in the DFW to put up with their shenanigans. read more

Whataburger - Large Fry. Untouched out of the bag. $3.39 - Burgers Near Me - Coppell, Texas

Terrible dine-in experience - no tray, reached in to find my food with fries as hot as the oil in the frier Terrible burger - had to reorganize myself on top of broken paper plate. Three pickles staked next to three tomatoes staked. read more

During the midnight to 5 am is the only time to order here. During the day when ordering you will never get your order made properly, the day time workers don't care, they are rude and flat out don't care about orders. I've literally been given the wrong food and when asked for either a refund or a the correct food they refuse and tell. E I have to deal with the online app for refund which tell me I have to go through the store. I have spoke to Erica on many occasdiond and she is the rudest human I've ever dealt with. read more

Asked for my fries to be extra crispy!! I get all the way home to find that not only are they not crispy, but they are as cold as outside!!! The manager Faith did give me a full refund and she made my food fresh for me, but the damage was already done. read more

The food and service here was very good. Tammy was the best worker I've ever met in my lifetime! I also love the way Noland and Marco were nice and too good care of us the whole time. Best whataburger I've been too. read more

This was the fastest i have ever received my food and it was fresh and amazing. This should be the standard for all whataburger locations. I ordered it while we were 2 minutes out through the app and received the food in less than 10 despite it being a very custom order. Food was fresh and delicious. Restaurant is clean with blasting cold ac which is great. I cannot express enough how impressed i am with the service i received here. Well done. read more

4 word to describe this whataburger, Great, service, food, ambiance. It was great. I love the drive through I just love picking it up at around 7pm and eating late at night, life hits different with that. read more

Delicious burgers. Great Staff. Food smells Awesome. Did the janitor take the day off because Table was dirty when I got there read more

Please make the food fresh. Ordered drive through and live 5 minutes away. Got home and all the food was cold - Buns were hard, like they were toasted earlier in the day. Cheese was that dark yellow and hard. Fries tasted like they had been reheated n the microwave. Usually a good experience, this Iwas not good at all. read more

I ordered through the drive. 2 double doubles and fries and drinks. When I got home there where singles and one of the drinks was wrong. I called and was told to bring the receipt and they would make it right. I went back and they refused. read more

Whataburger FROM HELL! Order # 533287 Mgr Erica you're full of boloney, no 100% beef at this Whataburger! You have 2 drive Thru lanes and you still can't get it right. Took a total of 34 minutes to get a Burger & drink and than have to ask to get a CC Credit. Had to PARK my Car, walk inside the restaurant " MIND YOU! " & ask for a refund cause-not only did YOU PISS Me OFF, you made me lose my Appettie, and made me Late for Work. Started with only 1 car in Ln A and 1 in Ln B ahead of me. 8 Min later an- Emp walked out to Ln B with a CC charging tablet, appeared he didn't know how to use it, he had to walk back inside with my CC. He returned my CC he didn't have my Receipt, told him I needed it. When he returned ( again ) with my order ( dropping the Bag in the middle of the drive Ln A ) no Receipt, Emp walks back inside and returns & hands me a Food Order Receipt " Not a CC Transaction Receipt " . While I was in the lobby I was receiving hostile, intimidating stares from your front counter staff. The Mgr on duty Comp the Food but really do you think I want to now Eat ( enjoy ) this food with what You and Your Staff have put me Thru?? Food wouldn't have any Taste.... more like a Sadistic Burger if you want to get Real. No professionalism or quality customer service here. Think I'm being hyperbolic..... review your security camera's history! Seriously I wish you no ill-will Erica... just more wokeism, Warm-Bud Light, the IRS & lets go Brandon. ' With leaders like you Erica, Whataburgers will soon be cooked in China than shipped to the USA ' made with who knows what kind of Meat! read more

Seriously, who doesn't love this place! For breakfast ..no doubt it's a Sausage on a Bun every time with their breakfast hash-browns! With an assortment of items to choose from you will be satisfied and maybe want seconds! Now, let's eat!! read more

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Extremely disorganized and they didn't give us our pie. What should have been 15-20 min tops, it was more than 30 and they didn't get the order right. If CFA can do it w great service, everyone should be able to. read more

Not a good restaurant. 3 0f 4 orders were wrong. Had to ask for a shake we had ordered. It was over run by customers. Need a lot more staff. Trained staff. I walked in at 7:30pm. read more

You know, maybe it's because I'm not a Texas girl, but I wasn't a huge fan of Whataburger. For me, there was nothing that stood out as especially unique from other fast food burger places. I have already told some of my Texas friends my thoughts, and they have now excommunicated me. However, I must speak my truth. I would rather go down the road to In-And-Out. Sorry! My order: I ordered the #1 (a classic burger essentially) with fries and a drink. Price: $7 ish? Not bad! Environment: Now, I have to give them props on this - for a fast food place, it was very clean and there was nice seating. Service: Friendly people and got our food fast. read more

Whataburger - Burgers Near Me - Coppell, Texas

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Taylor was so nice and considerate. She cleaned every cup that she saw and was super friendly. The line went fast and the food tasted great. I will definitely continue to come here. read more

I pulled into Whataburger excited for my midnight snack and as I'm sitting there waiting over 10 minutes for someone to come and ask for my order I repeatedly say hello hello, and I honked to get their attention, and I'm finally greeted by a " girl who you honking at?" I politely said that I have been waiting for someone to take my order and the employee snapped back at me so I drove away. The employees are so rude and professional. read more

I stopped to get a Whataburger actually breakfast. The coffee was ice cold, waiting in line so long that people behind me drove off this was 432 in the morning. They had plenty of staff at the service was horrendous Lee poor, so if you go to get service early morning hours don't expect good service and I may not stop the next time on my way to work read more

Service was good in the drive thru but the order was wrong when I got home. Forced to eat the wrong order out of hunger the burger was over cooked and seemed like it was sitting there for a while and the fries were so stale like they rewarmed them and tough it actually hurt my teeth to eat just a few. For the price you pay now for these meals I guess I would expect at least quality food even when they get the order wrong. read more

I am so tired of not getting everything on my receipt. I wanted spicy ketchup to dip my onion rings in and I dig in my bad to find no spicy ketchup!!! These people have one job and that is put together a order per their receipt. This store sucks. Last time I'm ordering from here and trusting them to get my order right. I shouldn't have to ask for it if it is on my receipt!!! read more

Whataburger - No spicy ketchup with my buy one patty melt get one patty melt free. - Burgers Near Me - Coppell, Texas

Clean and staff was friendly and pretty quick. I had the grilled chicken fajita. It was good but the flavoring was remarkably non-Mexican or TexMex. I expected it to be a little more in line with spicy TexMex, but it had a strange, almost Italian, seasoning. A good amount of chicken and a nicely grilled tortilla but not quite what I expected. Bathroom was clean, which is always a good sign of the overall cleanliness. read more

Whataburger - Grilled chicken fajita. - Burgers Near Me - Coppell, Texas

Sometimes so so sometimes so fxxking bed not normal condition I guess they not training cooking employees read more

Whataburger - Never eating this chicken bite!!! Sso dried and too small n too hard - Burgers Near Me - Coppell, Texas

You can expect this store to get your order wrong, over charge you, then be ignored or hung up on if you bring it up with a manager. Would not recommend. read more

rude customer service from manager on multiple occasions. I'll just have to make a little further drive to the other locations

It's was the cleanest one we've been in. The food was hot and fresh! The service was great.

Two cars in drive through and we walked in to order. Ordered 3 burgers at 10:49, it is 11:15 pm. Supposedly gave our jalepeno burgers to someone else read more

This Whataburger was the best one we've been to. The service was great and the food was quick, hot and good.

Don't know what else to say other than this Whataburger location is by far the worst. Constantly get food orders wrong. Don't even try making changes or additions to your meal because somehow your order will be wrong. read more

I really get tired of getting home , after going through the drive through, only to find out they got your order wrong . Again

Not a fan of poor service. I don't ask for a lot and if you read my reviews I'm a little blunt sometimes but I work in the hospitality industry so I do have high expectations. I can say I will not return to this location after this visit. I do not call this a chocolate shake. Another customer felt the same way and they "fixed" his but not mine. read more

Whataburger - Burgers Near Me - Coppell, Texas

Ordered our food and then had to wait after we paid. We go home and start eating our food when boyfriend pulls a hair out of the bite he just took. Unbelievable that this would happen At a time like this. read more

Whataburger - Ordered our food then had to wait after we paid for our food. We go home, start to eat and find a HAIR in my boyfriends burger - Burgers Near Me - Coppell, Texas

It's 2:34 am and I want my breakfast taquitos!!! Not really, but if it was, I would. I rarely do burger places, and even less fast food chains. But Whataburger rocks a great fast food burger and at 2:30 In the burbs, there is no other. I'll be back, at 2:30am read more

My local Coppell Whataburger always does a great job of delivering great fast food quickly. The app is great, and curb side pick up is super simple. I add grilled jalapeno peppers to everything! Thanks for the option Whataburger. read more

What I Loved Located In Coppell Understated And Elegant Not Crowded Better Than Most Whataburger's We All LOVE Whatburger The Stack Of Discount Coupons The Manager Generously Provided To Pass Out At Work Since My Company Is New To The Area Short Drive VERY CLEAN Understands The Difference Between Coppell And Lewisville read more

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Beware horrible customer service!!! Today I went for lunch thru the drive thru. I got the worst service!! First I ordered a #2 and realized pulling away it was a #1. Went back through the drive thru and got treated horribly!! Asked if they could correct my burger. Then they asked me to pull forward. The girl at the window was very rude and went away and laughed cause I wouldn't pull up. I didn't get my burger correct so I waited there. Then the manager asked me very rudely to move. I said no just give me my money back!! Beware this was not the first time I was treated this way!! They have the most horrible customer service I've ever seen. Karma is real. It will get y'all back. read more

I dont eat anything else here but biscuits and gravy!!!!! OMG! it's so addicting! best when eaten after a night of drinking hahaha I usually get an extra biscuit because the gravy is too much for just one. Plus one is not enough to fill me up!!!! piggy piggy read more

Whataburger - Burgers Near Me - Coppell, Texas