This is disappointing. I can't finish my food cause I found a dead fly in my order of fries. I understand how this is more a cleanliness issue but something needs to happen to prevent this from happening to someone else. read more

Whataburger - There was a dead fried fly in my order of fries from whataburger ##13 Whatachickn Strips 3 piece. Wtf - Burgers Near Me - Alvin, Texas

Everything , 3 times I've gone there and 3 times they get it wrong but this time the bun had white powder smelling like chemicals read more

Whataburger - Opened it and it had white powder on my burger cause they didn't check it , I has a strong chemical smell to it. - Burgers Near Me - Alvin, Texas

Ordered the most simplest breakfast you can get and they still leave half your meal out. You pay with hard earned money and they do that. There not even busy no one there so theres absolutely no excuse. Wont go back there. Rather go to Donut shop. read more

After waiting forever and paying $15.24 I got home with a burger. No onion rings. No fries. No drink (which I said I don't want so that's on me). They left out half my order. Am I going to drive back over there at midnight in my underwear? Of course not. I am so mad. read more

Whataburger - Receipt - Burgers Near Me - Alvin, Texas

Ok. As a Texan I love me some Whataburger. I just don't love this Whataburger. We've had a few issues with them getting orders wrong or forgetting items but today was the straw that broke the camel's back. Or, the uncooked bacon that broke my heart. We went through the drive thru to bring it home and eat while watching church. And they were busy. No biggie. We expected it. We ordered and told the employee we wanted ketchup and picante sauce and he said no problem just let your server know when you pay. Which we did. Three times. Guess what? No ketchup. No picante sauce. No butter. Oh but we did get undercooked bacon! Yum. Not. The server at the window tried to hand us three different orders until they got to ours. And we asked him three different times about the ketchup and picante sauce. Of course if he didn't know which order was ours he probably didn't know about the condiments. Our bad for driving away without checking but it's such a normal request I thought surely they'd get it right. Wrong. When we got home we discovered all the bacon from hubby's order was undercooked as were his hash browns. So I would up giving him half of my meal which is fine except we paid for two full, supposedly edible meals. This Whataburger feels like it could be owned by people outside of Texas. Oh. Wait. I feel un-Texan leaving a one star review for Whataburger but a real Texas Whataburger wouldn't treat us like this. read more

Whataburger - Uncooked bacon - Burgers Near Me - Alvin, Texas

Ordered my food at 2:40 and didnt get it until 3:30. Takes forever, lines are always long, and super greedy with ketchup. Younger woman that works there in the day likes to roll her eyes when you ask for an extra ketchup. read more

Great coffee, awesome iced tea and their Whataburger hamburgers are pretty darn good. They're always very nice. Very polite. We enjoy going there for a fast food restaurant. read more

We wish we'd have known Whataburger changed the menu before we went. They serve hidden valley ranch in small containers but still charge full price, they also do not toast the breads. They somehow find new ways to make this establishment worse every day. Gladys read more

Whataburger - Ranch - Burgers Near Me - Alvin, Texas

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I love whataburger but they are always putting my fries and gravy in the bag upside down This location is closest to me, so it's usually the one that I attend. At peak times, the drive through line can get VERY long and not all employees have the same pep in their step. Besides that, they're always friendly and are ready to jump on any mistakes and they thank you for being patient. I just don't understand why they're always putting things in the bag upside down. read more

Restaurant was clean and service was busy but prompt. The food is best if you eat it there served hot. I like their picante sauce rather than ketchup. I like the Jr burger with double meat for less bread. read more

Burnt biscuits and they served them!!! No one cared.... Will not return...usually ok place but going down read more

Ordered 2 sausage biscuits. Girl at window charged more for sausage biscuit egg cheese. She started arguing with me when I tried to explain I only wanted sausage biscuits. Her manager started lecturing me on the correct way to order sausage egg biscuit if I didn't want the cheese. I said I didn't want egg or cheese!! I just want 2 sausage biscuits!! Her manager finally gave the correct order and charged the correct amount with no apologies for the girl getting it wrong. read more

Always check your orders. Didn't receive a burger one time, and didn't receive an order of onion ring another. read more

Worst whataburger literally the shake I ordered wasn't filled to the top. I didn't order half a shake It should be filled to the line. read more

Whataburger - a person holding a cup of coffee - Burgers Near Me - Alvin, Texas

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It pains me to give my beloved Whataburger 2-stars but this one, unfortunately, deserves it. I realize Whataburger makes things when you order so everything is fresh. With that being said, What-a-wait when you order here. They were busy but give me a break. Making burgers is what you do. It should NEVER take you 28 minutes from the time I order until the time you hand me my food. I only ordered three meals. There wasn't anyone with a huge order in front of me. It seemed that everyone was waiting forever for their food. This Whataburger is SSSSLLLLLLOOOOOOWWWWWWWW!!!!!!!!!! Very slow. They definitely need some upper-management "encouragement" to speed things up. I will say that the food was prepared correctly and it was fresh when I finally received it. If I would have known it would take that long, I wouldn't have stayed. Bottom line - Fresh food. Good food. Very slow service. Extremely slow. I mean really really really slow. Be prepared to wait and don't come if you are in a hurry or need fast food. Bon appétit. read more

The last several months Whataburgers I've ordered have been terrible. This location has had issues for years with service and getting orders wrong, but now the burgers are just disgusting. The meat has absolutely no flavor, the tomatoes are over-ripe and mushy, the bun is always cold and the burger is flattened like someone mashed it down with their hand. I've complained to management to no avail so now I'm leaving a negative review. I must not be the only one who's noticed because I never see long lines there like I used to for years. read more

Food was great as usual,,personnel were pleasant,,BUT if I wish a LARGE cup of ice (which I offered to pay full price like a soda) and am told policy is only a medium cup is allowed that is NOT OK. $14. for breakfast and have to argue over the size of a cup. What happened to the customer is always right. Obviously not at Whataburger. read more

Whataburger is my favorite burger but this restaurant is always covered with flies. This is unhealthy and unsanitary. They obviously need SERIOUS pest control. Mr Manager also needs to invest in an ice machine that works. read more

Curbside order. Cold, cold. 2 burgers both cold. One was a "reward" and actually think it must have been stored in a refrigerator...even wrapper was cold. I live 1.1 miles from this location so burgers should have remained at least warm. Fries were warm thankfully. Unacceptable. read more

Every time I go this this location, I sit in the drive thru for NO LESS than 30 minutes. Slowest Whataburger I've ever been too.

Went here, the lady that took our order was a bit rude and we waited for atleast 30 minutes and we just ordered a burger and the 3 chicken strips and 3 fries. read more

We have an hour of lunch and we just wanted to pick it and head back to eat at work. It took over 20mins to get to the window just to be told to park on the side and keep waiting. Then when we got our food we we're missing a side of fries and told the lady just to give us attitude. Food was alright and that's sad after living in California for 8 years defending Whataburger against In and Out. Also don't complain to the store, go straight to corporate and let them know one of their franchises is not up to code. The owner will lose their franchise and hopefully a new one will buy it and run it the right way. read more

Spent 35 min in the drive they just to order and another 20 before I got my food. This is the worst run fast food restaurant in Alvin by far. read more

I called after I had a baby cockroach come out of the burger, I then heard the manager tell the worker, "never answer private numbers", and proceeded tj be hung up on. I've tried calling and and they are no longer answering me. Very upset. Do not recommend. read more

Literally the slowest drive-thru I've ever been in. I don't understand how 3 cars of breakfast orders takes 30+ minutes early on a Sunday morning. I only ordered a chicken biscuit and they didn't even have it prepared by the time I pulled up to the window. I don't go here for lunch anymore because they can't keep up. It would have been faster if I'd driven all the way to the one in Friendswood. read more

Oh the incompetence. Three burgers later and they still got it wrong. It was as simple as add cheese, no tomato and grilled onions. Also literally the slowest drive-through I sat there for probably over 20 minutes. read more

The Whataburger Corp. needs to shut the Alvin, TX one down. From the manager all they way down the line; the staff members who work there do not care... They have no pride in themselves little alone their job. Every time we go there our order is totally wrong. But my family grew up on Whataburger (not me!!!) and love it. So tonight I was nice and gave in and went to Whataburger for them. Let me explain. I hate more than hate cheese burgers so I always always make sure to explain to any restaurants to please DO NOT add cheese to my hamburger. I even have the person taking my order repeat back to me that NO CHEESE will be on my burger. So tonight I get home and hand out everyone meal to them and wouldn't you know I get a horrible double cheese burger!!!!! Not just a cheese burger but an ice cold double cheese burger with only 2 pickles and I asked for extra.... Not only was my burger wrong, with not one but TWO pieces of cheese and ice cold but all of our fries were cold (not ice cold but cold with no salt). I know Whataburger advertise that they cook your meal while you wait so it will be fresh and hot. Nope not the Alvin Whataburger!!! I sat there for 36 minutes and got a wrong order, ice cold double cheese burger and cold fries!!!!! Again let me say this place need to be SHUT DOWN!!!!! They have No pride, No integrity, No care!!! read more

There is no one operating one of the 2 drive thru speakers........... No one doing anything about it......... No signs up. Boo for customer service. read more

Got the double bacon and blue cheese burger. Everything was fresh and delicious. Friendly girl at the counter waited patiently while I figured things out. Dining area was clean so what else can you ask for. read more

I am a Whataburger regular,but today I was highly disappointed in the service I recieved,waited in line for 30 minutes,when we finally got our food,both of our sandwiches were cold also the fries were cold, I couldn't even finish my chicken sandwich and my wife also with her burger, our server said the manager wouldn't schedule enough employees for the amount of business they have on Saturday,not a good way to run a business read more

My granddaughters and I stopped here yesterday and we are visiting from California We got our order to go and they gave us a plastic number My granddaughters wanted to keep it for a souvenir so I shared that with the manager who brought us our food He told us to wait and he had some he could give us and he did so I was very impressed and thanked him and we were very excited to have one for each of them read more

There's a guy named Josh that works the late late shift that is always so polite and sweet in the drive-thru. Way to go!

I placed my order 7:30 for just a biscuit and gravy the line was not moving at all finally at 7:45 I called inside to see why the line is not moving the person answered the phone said let me see what's going on I'll get it going. Well at 7:51 finally got my order I am 57 years old never in my life have I ever been late for work till today. There is no reason why it should take that long employee were not in any hurry they need to replace some employees read more

Went inside the restaurant to be greeted by staff on their phones and no one to take orders. It took 15 minutes to get someone's attention even after trying to flag down a manager for service who literally was staring straight at us for ten minutes. Only to be told we are no longer taking orders after being ignored for so long. I DO NOT SUGGEST GOING HERE THE MANAGEMENT And THE STAFF SEEM TO HAVE LITTLE CARE FOR CUSTOMERS, THEIR OWN STAFF, OR THE FOOD THEY SERVE. read more

Under staffed, order is always wrong. Check your food before you leave the line. Find a different location if you want good service and correct order read more

I don't know if they could ever produce their meals any slower. Employees look like they hate being there.

Horrible. Sat inside for 40 minutes before we finally decided to get our money back. When we left there were still 3 people in front of us to get their food before us read more

Slowest Whataburger drive thru ever! At least 30 minutes in drive thru. Something needs to change for this location. Years ago it was great.

Never had this before but it was delicious!!! The onion rings are a MUST. I am from California and we have pretty great burger spot but I was blown away. If you ever visit you gotta try this place. Thank you Texas and Whataburger! Yummy read more

Covid... no covid.. it doesn't matter - this place is consistently the SLOWEST "fast food" restaurant I have ever encountered