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    What Goes Around

    5.0 (1 review)
    InexpensiveFurniture Stores

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    4 years ago

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    American Furniture Warehouse

    American Furniture Warehouse

    2.8(874 reviews)
    5.4 mi
    $$
    Established in 1975
    Family-owned & operated

    We had a really good experience at American Furniture Warehouse. The service was extremely friendly…read moreand knowledgeable with each product. Nobody was trying to press us, or pressure us into buying something we didn't want. We got an item that was on special clearance so we got a really good deal on it, and we are thankful for the promptness that the crew showed. We'd recommend to anyone looking for furnishings!

    Very disappointed with my mattress purchase from American Furniture Warehouse…read more The mattress has caused ongoing back aches and other body pain instead of providing proper support. A mattress should improve sleep, not create health issues. The warranty claim process was extremely difficult and frustrating. Filing a claim took far too much effort, and when an inspector was finally sent out, it felt like the decision had already been made before he arrived. My claim was denied because he said he found a stain on the mattress, which came across as a convenient reason to reject the warranty rather than a fair inspection. I would not recommend American Furniture for mattresses or major purchases. As a social media influencer with millions of followers, I believe in sharing honest experiences, and I will be releasing a full video soon detailing this experience so others can make an informed decision. ----------------- Response to AFW comment: Hello, Thank you for the response, but I respectfully disagree with how this was handled and would like to clarify a few points. While the mattress is over five years old, that is exactly why a long-term warranty matters. Normal use over time should not automatically invalidate a warranty claim, especially when the primary issue is loss of support causing back pain and physical discomfort. Also, to be clear, there was no major stain on the mattress. The claim was denied based on a minor mark that does not affect the structure, support, or performance of the mattress, which was the actual concern being reported. When customers purchase a mattress with a warranty, it is the store's responsibility to clearly explain what can void that warranty at the time of sale. It was never explained that a minor, non-structural mark could result in a complete denial years later, regardless of the defect being claimed. The issue here is not whether mattress covers are recommended. The issue is that the warranty process felt designed to deny claims rather than fairly evaluate them. The inspection appeared predetermined, and the stain was used as a blanket reason to dismiss the complaint without addressing the actual problem of support failure. Saying this is "industry standard" does not make it acceptable. Customers reasonably expect a warranty to protect them from defects, not to be nullified by common, non-structural issues after years of normal use. I am sharing my experience so others can make informed decisions, and I will be releasing a full video soon detailing this process and why it felt unfair and dismissive.

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    American Furniture Warehouse
    American Furniture Warehouse
    American Furniture Warehouse

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    Del Sol Furniture

    Del Sol Furniture

    4.7(29 reviews)
    10.0 mi

    Hello, my name is Blanca Guzman. I went in on Monday the 15th and purchase two bedroom sets with…read moreKAREN and approval by Juan over the weekend. I had an accident in California and called Karen to cancel the order. I had not yet received the merchandise. KAREN assured me that the bedroom sets would be canceled as it was not delivered yet today I log into my Acima account and it shows that it was activated. Please cancel this immediately as I never received the merchandise and called the store to cancel. Please call me back as soon as possible to confirm that this order has indeed been canceled. Thank you.

    This furniture store has some VERY unique furniture that we had not seen in the dozens of furniture…read morestores that we had recently visited!! We were VERY impressed with the prices too!! I honestly could not stop looking at the beautiful and unique furniture options!! We didn't find exactly what we were looking for displayed on the floor because we were looking for super low budget furniture for a movie room that teens would be eating and drinking on while on it, but we were WOWED by this store!! Our sales guy was Alexis Ozuna. He was beyond helpful and relaxed, not pushy. He had a lot of suggestions based on our description of what we wanted/needed. He did research after we left, and he called me with more options within hours!! Their website is updated hourly!! We were very impressed with our experience!! We will look at the additional options online that were provided to us by Alexis!! We likely will find what we want/need with Alexis' help! My hubby and I agreed that we both really liked this experience. We liked the prices and the uniqueness of the items displayed!! We liked Alexis too! Not all salespeople are likeable. LOL

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    Del Sol Furniture
    Del Sol Furniture
    Del Sol Furniture

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    Scandinavian Designs - Seat cushions don't line up.

    Scandinavian Designs

    4.6(76 reviews)
    5.5 mi

    We purchased a sofa from this store . After delivery and installation we notice some problem and…read morecall the store immediately . Action was quick and professional . The warehouse manager came to our house hoping he could correct a seat position but decided sofa was defective. . He contacted the store of our next move . We went back to the showroom and picked a different couch ....This modern version escaped our vision during our previous visit . previous We were so happy to have found a better couch for us . Great value. The return , the purchase were done within 1 hour .....So easy ! Everyone was very professional including delivery crew ! Scandinavian designs should be in your basket list . Visit them before any furniture purchase . They stand behind their merchandise and will keep you happy . This is Scandinavian Designs in Surprise!

    In addition to the hole torn in my rug by their delivery men, the 2 Voss reclining sofas were of…read morepoor quality. One had a bent frame on the bottom front edge and therefore the leather edge band detail appeared crooked and the other sofa did not line up where the 2 seat cushions met together in the center. Unfortunately, we found them to be very uncomfortable as well. They didn't recline very far back and we both nearly slide off of them in the reclining position. Luckily, they have a 14 day return policy and we were able to return both of them.

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    Scandinavian Designs - Solid wood tables still exist

    Solid wood tables still exist

    Scandinavian Designs - Hole torn in rug by delivery person

    Hole torn in rug by delivery person

    Scandinavian Designs - Love the orange

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    Love the orange

    What Goes Around - furniture - Updated May 2026

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