Great concept. Shared work space.
I went for a meeting with someone who has a membership or account there.... I don't have an account and this was my first time.
With that said I don't know what it is normally like, but I had a pretty bad experience.
My meeting was set to start at 9:30AM and I showed up about 15 minutes early. I stopped at the front desk and spoke with the attendant behind the counter and explained I was there for a meeting with someone else. She asked that I sign in to the tablet.
Using the tablet I found the name of the person I was there to see and checked in. The attendant told me my meeting wasn't scheduled until 2PM and I was early. I checked my email and calendar again and it said 9:30AM. The attendant told me I could wait in the main area but to not go far so she could still see me.
I then asked if I could use the restroom while I waited, and she said I would need a key card which I would only get once they figure out the meeting time and the person I was meeting.
Ok, so I waited 15 minutes and the person I was meeting showed up. Then the attendant came over and said she read the meeting wrong and I was right on the meeting time.
Everyone makes mistakes so I said to myself to just let it go. The person I was meeting had a large room reserved and there were about 8 of us total in the meeting. We went into the meeting room and we couldn't figure out how to turn the TV on so we could use the screen as a visual display.
After 4 different technicians came in and an hour after our scheduled start time they said they had to call in their main technician from another WeWork office and it would take a while. Even though I was only a guest, I asked if they could just give us a different room so we could get started. They said they didn't have any...even though I saw another unoccupied room that would have fit us.
So, almost 2 hours into our scheduled time the main technician showed up and fixed it in about 2 minutes. I don't think any of the other 4 technicians understood what to do, as it was really an easy fix.
We asked for an extension on our room time which they gave us, so I could see they were trying to be helpful.
The last thing I found very irritating was the bathroom situation. I believe the only company on the floor we were on was WeWork. To get to the bathroom you have to exit out and I'm the hallway were shared bathrooms.... again only used by WeWork as there were no other companies on that floor. It was early in the morning and they didn't have paper towels or a hand dryer in the men's room. It was only until the afternoon when they had put the paper towels in place. That means that at the start of the day no one checks to make sure everything is ready for the day.
A lot of wiping hands on your pants taking place there. read more