Today was my step dad's memorial and birthday my mom paid 250.00 for a floral arrangement and she…read moregot nothing, broke my moms heart

Went to Flower Market 8-11-25 about noon and bought some babies breath for $2.00. I came home and…read morebegan steps to dry the flowers hanging upside down in a dark closet in my house. 8-12-25 7:00am The flowers were all shriveled up and looked terrible. About 9:15 I returned with flowers and showed them to the employees and explained what I had done and that I had done it before with no problems. I guess it was the manger that told me they only guarantee flowers that are in water. They need to remove the sign in their window. It says "Satisfaction Guaranteed ...on All Products and Services! " THE FLOWER MARKET

Such a beautiful, unique magical business! Garden Girl Flowers is in my neighborhood so I have…read moreoften walked by the business and admired the different arrangements over time every time I walked by. In July 2025, I had a flower-worthy opportunity to reach out to Garden Girl Flowers. It was a last-minute opportunity, and Garden GIrl Flowers executed my wish so promptly and professionally. I had a hard time deciding on what arrangement to choose, because they were all so wonderful. But, I'm really happy with the one we ordered. I really love this super nano-local business she does a really amazing job and I can't recommend Julianne's work enough!

I called from California today to order flowers for my friend whose mother passed away. I provided…read morea price range and asked them to create an arrangement of their choosing for delivery. The arrangement turned out absolutely gorgeous. I'm so grateful for the wonderful customer service and the exceptional quality. Thank you so much.

The whole crew at Chase Flowers were very easy to work with and VERY reasonably priced. I was so…read morehappy with how my flowers turned out (the vision was vibrant summer flowers). They handled drop off and pick up so I never had to handle any work around the flowers. I would hire Chase Flowers again for any future events in Eugene!

Ordering was a breeze and the recipient is very happy. I would definitely use them again!read more

I went here for the first time with a friend this morning. We were looking for a bagel place in…read moreSpringfield and ended up here. The store was quiet and only one other customer was seated at a table on their laptop. The staff came to the counter and helped us immediately. I got a plain bagel sandwich with turkey, cheddar, and egg. My friend got the California bagel sandwich. We both enjoyed our food! The egg tasted premade and the turkey tasted a little cheap, but it hit the spot and was pretty much what I was craving this morning. I wish I had ordered a drink because some of the specials looked good, but I didn't look until it was too late. The staff were friendly and attentive. They worked quickly and chatted while they prepped our food without getting distracted. The restaurant was clean and pretty cute. There's a decent amount of parking since this place is in a shopping center, but the parking lot is horrible to get out of on weekends since it's such a busy area. I will probably be back in the future! Hopefully I'll order a special so I can try their drinks next time too.

Cute little local place. Great for coffee and homemade treats. Staff very welcoming and friendly…read more Seating somewhat limited.

1st off I want to give a huge shout out to Stella! I "THOUGHT" I was ordering an arrangement on…read moreTHEIR website but unknowingly got redirected to an entirely different website! (You literally would have no idea!) I placed my order with them, paid for my order, asked for it to be delivered next day by noon ($15.99 delivery fee) and it never was delivered. I called Thurston flowers to find out why, and was told there was no order placed with them. Stella said call them right away and cancel your order if you can. (Which i did, we'll see if i get reimbursed) and Stella promptly took my new order and made sure it was delivered same day! She was so amazing, helpful, and empathetic. Thank you so much for the super customer service and I will be a forever customer and recommend everyone to you!

Thurston Flower shop did such a great job on my wedding flowers. The owner was so helpful with…read morepicking out the best and most affordable flowers for my special day. The team here made this experience a dream and I am so thankful that I picked this shop! 10/10!! amazing local flowers and best customer service I have experienced in a long time!! Thank you again!!!

I recently ordered a flower arrangement to be delivered to my cousin in Springfield, Oregon who had…read morejust undergone surgery. I gave the florist the hospital address, but also recommended that they first call the hospital to make sure he had not been discharged, then gave them his home address. They confirmed all. They also said they would contact me by email once arrangement was delivered. Yes, he received the arrangement, but after he went home, so it was sitting at the hospital, requiring a post surgical patient to go back to the hospital to retrieve it. Obviously, they had NOT contacted the hospital to confirm his status and location. There also was no contact with me as well re any delivery anywhere. And, the big complaint: the arrangement looked nothing like what I had ordered, and paid a good sum for. Very disappointed.

I love this flower shop! I'm able to choose the flowers I want, they add in greenery and I have the…read morejoy of making an arrangement. I appreciate their enthusiasm and encouragement of my wanting to learn to make my own arrangements. I appreciate the quality of flowers they have. I've made bouquets for friends and made several for myself over the last few years I've been coming here. I love giving my business to this shop. The value is in the quality flowers and friendly service. Thank you.

Thanks for helping me make a special arrangement and pick out the perfect gift. They have a…read moregorgeous selection of flowers. It's always a fun experience.

We love R&B flowers! High quality flowers, reasonable prices, great service. I try yo buy local…read morewhenever I can and they are a great local business in Eugene!

We got the most beautiful flowers for our wedding from here! I could not be happier with how it all…read moreturned out. I sent a few inspiration pics, and they absolutely knocked it out of the park. I wanted herbs and wildflowers (rosemary, lavender, chamomile, local wildflowers, etc) in the bouquet and the final product was more than I ever could have expected, especially for a very reasonable price. We had pots of live herbs as well as wildflowers as our centerpieces, and flower crowns for the flower girls, and it was all so gorgeous. I would recommend them to anyone and everyone.

Bonnie creates the most beautiful floral bouquets, and at a very reasonable price. She is truly an…read moreartist! We have used her for years, anytime we need a nice floral arrangement: Birthdays, Anniversaries, Mothers Day, Get Well, Funeral, and she did all of the beautiful flowers for our daughter's very formal wedding. Give her a try, you won't be sorry!

Worst florist around!!! Terrible business practices. I went in with a picture of my bridal bouquet…read more Was told it would cost me 65.00. Come my wedding day when my friend picked up my bouquet the bouquet I got was not like the picture at all. I called in tears. Said they would have manager call me back. No call. They called me night before to see when i would pick it up and to make sure it would be ready. Finally called me sunday, i missed cal and called right back. No answer. Saw tonight they emailed me saying it was my fault because they were doing me a huge favor for the price I wanted to spend. I would have spent as much as needed for my bouquet THEY ARE THE ONES WHO SAID 65.00! Going to make it a point to let everyone know how they are and will be posting the pics and their email on my page. Terrible business!! Here is email they sent me when I COMPLAINED. They didnt even have the decency to get ahold of me on the phone. Kelli bouquet sept 13 kelli bingham I have been thinking and I think I want to stick with the roses. kelli bingham Hello I wasnt sure if you got my email with my bouquet picture. I want it just like the picture but with dark purple roses instead of light purple.... N Nick & Monique Lake Sounds good J From: kelli bingham [mailto:kbingo2010@gmail.com] Sent: Kelli, Good morning I am sorry to hear you felt your bouquet was less than what you wanted. I do however need to remind you that I did you a huge favor by making your bouquet in the budget that you had told me you had to work with. It is very unfortunate that you were not please as we strive for customer satisfaction. In fact that is why I quoted you such a low price due to you being obviously emotionally upset with the thought of being unable to have wedding flowers. Again I apologize that you were less than happy. I will not be issuing a refund due to the cost of the flowers and supplies. Not to mention the time it took me to spray the white roses dark purple at your request. After all of my time I not only made zero profit but actually took a loss. We are sorry for any inconvenience and wish you the best. Sincerely , Nick & Monique Lake Affair with Flowers

I don't think I've ever given a one star review before, but I think it's applicable when dealing…read morewith this florist. I ordered a large bouquet of flowers for my mother-in-law for Mother's Day through one of the larger online retailers (to be fulfilled by the local florist). I even paid for the upgrade to the "Deluxe" bouquet for a total of $65. I read the website carefully to make sure I could be reasonably assured that the photo shown was representative of what would be delivered. I lucked out in that the description under the Deluxe upgrade was that the flowers delivered would be "as close as possible" to the photo on the website. I absolutely anticipated some difference in the actual bouquet, particularly since it was going to be a busy weekend, flower-wise. Not quite. SEE THE PHOTO I uploaded to show what my mother-in-law actually received in a split-shot of the photo on the website. In other words, it was a fraction of what I paid for! The filler greenery was dying by the next day, one of the two lilies broke as soon as it opened and even the ribbon was fraying. I emailed Monique on Monday with the photos and a printout of the description of the Deluxe upgrade. She left me a voicemail on Tuesday, which I returned the next day. I didn't hear anything by the next day, so I forwarded my original email again on Wednesday night. Still no response. I forwarded my email so she could see it for a THIRD time on Friday and let her know I would contact the originating website if I didn't hear from her by Monday evening. I received an email from her on Monday morning apologizing for the delay "because the shop was closed for the weekend". I'm not sure that explained the delay between Tuesday afternoon and Monday morning, by at this point, I was happy to receive anything! I attempted to email her back, but her the email bounced back because her website had expired on 5/16/15. Sigh. So I called her and just crossed my fingers that someone would answer. She told me that although I had spent $65 with the originating vendor, only a small amount of that money actually reaches her, so she filled the order based on that. I didn't catch the exact dollar amount, but it was in the neighborhood of $16. I told her that although I sympathize, her financial arrangement with the originating website should have no bearing on me. If she didn't receive a large enough cut to make it worth her while to fill these orders, then she should definitely speak with them - but cheapening my order was not the appropriate way to handle that issue. She then tried to tell me that the bouquet she prepared WAS the same as what I ordered - but it was just that the lily hadn't opened yet. I wondered if she was kidding. I clarified again with her - did she *really* think the two bouquets were the same? She said she wouldn't argue that point any further. I let her know that I ordered the same bouquet from the same website for my mother in Portland - and it was delivered on par with the website photo without issue. It didn't matter; it was obvious I was getting nowhere with her and the fact that I had waited a week for this conversation was not helping matters. When I told her I would speak with From You Flowers directly to request a refund, she told me that was a good idea. Wow! I, too, own my own business, and I can confidently say that I wouldn't have clients if this was how I chose to handle questions and concerns. The next time I order flowers in the Eugene area, I will choose any other available florist besides Affair With Flowers.