I stopped by this place to ask if they could install a mesh grill on my car - I had the grill in…read morethe trunk of my car. They said that's what they do and installed my grill right there on the spot - no appointment was necessary. The entire install completed by Chris took 30 minutes. James was the person who greeted me, took down the details and got me going right away. Pricing was very reasonable and I would not hesitate to go there again for future customizations!!

Wanted to get my front side windows tinted on my car and used the "Projects" feature on the Yelp…read moreapp. It contacted several businesses on my behalf. Auto Additions consistently responded; which made them very easy to work with. The building is in an industrial area but very clean inside and out. I've been to tint shops that were "holes" but this was not. It gave a good impression of the e quality of service. Service was good and they got me in at my appointed time and done at a good time. My only gripe is that I wasn't aware of the price until afterwards. The job was flawless, nonetheless. First time I've ever had a tint job where I didn't have to go back. I will absolutely be using their services on my next vehicle.

He was willing to try and squeeze me in without a reservation, it never worked out but it makes…read moretotal sense why! These guys are so darn good at tinting, I get why there wasn't any open availability. He did his best twice to work me in, which just means exceptional customer service. I've had all of my vehicles tinted, and there has always been some amount of bubbling. ZERO bubbling here. This place is legit and I completely believe he has been doing this over a decade. Such quality work!! I can't describe how much I am happy with the work that was done. I can't recommended these guys enough! Thank you!! Vehicle is a 2015 Mazda 6 GT, all 4 windows and the back window were tinted.

Unfortunately it only takes one bad experience to ruin a businesses reputation. This is the 4th car…read moreI've taken here to have the tint installed, I will say they are pricey but WERE worth the cost. The initial 3 interactions were very professional and hassle free. Showed up, they walked me through what I wanted and how much it would cost, I left, there were done in 2-3 hours, I paid, that was it. Great experience. This last time was not. I dropped off my 2026 Acura Integra Type S (which had less than 800 miles on it) off, informed the guy I wasn't interested in paying so much like last time, ($640 for the step above basic tint) and was wondering if they could work with me on the price, they couldn't, oh well. And like the other times I drop my car off, they're done within 2-3 hours and I come to pick it up. The first thing I notice is the car was filthy, I dropped it off spotless, salt shot up the sides of the car like it was doing highway speeds. I go into pay, get my keys, come out to the car and start it up, Every light on the dash that could be on, was on. Not to mention my alcantara seats were dirty. So I drive off and immediately call them, they explain "this happens all the time just drive it." I drive it at all speeds for 30 mins and the lights still are on. I call them back again and explain, and tell them "this only happens when the battery is deep cycled". Long story short they let my cars battery die, and said they could reset the light, they had some guy from the shop drive my car (it's a 6 speed manual) trying to reset the light which didn't work. They explained it was completely normal for this to happen because they need the car on they just forgot to hook up a battery charger, so I had to take it to the dealer to have the battery "charged and reconditioned and have basic settings parameters set". The owner or whatever he was maintained complete deniability throughout this whole thing and stuck to the "this is completely normal it happens all the time" script.

Excellent customer service from Gerry and very pleased with the tint job. I am a return customer,…read moreI initially went to the West Broad location for my case, then bought my husband a gift certificate for his truck at the Reynoldsburg location. Both superb experiences! Definitely a fan!

Terrible customer service. I called looking for a specific part for my jeep. Front speaker pods…read more I was advised that they "might" have them but that they would need to go look for them. They advised that it could take a few minutes. Ok that's fine. I call back 30 minutes later and was told they were too busy to look and to NOT come to their store to check. They had too many customers in the store to keep up. Well I show up anyway, no one was in the store. They did have the parts. I was provided a form to fill out, I filled it out but was told my hand writing was too bad and to fill out the form again. I did not. Then I was told how complicated the install was and that I would be better off letting them handle it. They advised that the parts could not be returned and no refund would be provided if I wanted to return the parts. They charged me nearly 2x the cost, but since I needed them I paid it. Terrible people and terrible service. I will NEVER go back even if they are the last store on earth.

I heard of this place before and a Deputy Sheriff friend of mine recommended it, having said he has…read morehad several vehicles tinted here with no issues. So, I went over, looked at the samples in the window, got pricing and made an appointment. Had a 9am appointment on a Saturday and showed up kinda early as I was coming from 30+ miles away. Just note, it's in a horrible neighborhood. The shop owner arrived on time and the car went in at exactly 9am. I stated I wanted the Pinnacle Series (35% on the front sides, 15% on the rear sides and rear window...yes, I know it's illegal in Ohio and signed the waiver). They use Formula One Performance Automotive Film so there is a lifetime warranty. It cost me $379.00 (or $405.53 out the door with tax). The owner said it would be about 4 hours to complete. They do have a waiting room with a TV. They brought my car out at 1:23p (4h 23m) and it looked awesome!! Very pleased! One thing to note and it kinda bugs me, when you call they do not answer their phone and you are forced to leave them a message and they call you back when ever they want so that forces you to drive down there to avoid playing phone tag.

This is our fourth car tinted by the. Amazing work and fast. They use high quality film. Not the…read morejunk that a lot of places use. Great place!!!!!

Okay folks. I came here first to get a breathalyzer put in my car. I have never had any troubles…read morewith false positives. No problem with food or menthol cigarettes or Altoids making false alarms. Then I got my Bluetooth stereo put in..labor was 35 bucks. That went well and was jamming in no time. Then I got my windows tinted. That was 200 bucks. Very satisfied. The car is cooler in the summer and everything is great. Very happy. Spencer is pretty accessible and his customer service is better than what you would expect from such a place. I recommend.

When looking for car customizing shops well many show up on google or even yelp. But when they all…read morehave a different product, sales technic's, and advice well that makes a clear cut decision not so sound. I know quite a bit about car audio myself, so when calling a place about an install, I want it done right or I would do it myself. Now being I know the audio field pretty good, I know of the big name shops in town. Yeah I pulled a santa Claus. I made a list, followed by quotes, narrowed that list, and made one decision. That choice I made has been great! I would make it again, and again. If you like to be treated well, and not feel like they just want your money, come to premier audio. Want to be given truthful advice and or help? Yeah you guessed it you're reading the right review on the right shop! Now I had premier audio install a Viper alarm/remote start prior to the setup of the appointment without any problems, they accepted the task and made my day good. About a week after I got the remote start installed my starter on my car went out. Being I was new to the alarm deal I thought it was a fault in the remote start system. At the time Premier Audio and myself went through all the steps to help me figure out what the cause was. I'm no mechanic but I was pretty sure what the cause was after getting off the phone with Premier Audio and entirely disabling the remote start. My car ended up getting towed and sure enough it was my starter, just like I suspected, not the remote start. For the price I paid I couldn't be happier! I would recommend Premier Audio to all my friends and anyone I hear mention they need a shop to go to.

While I was in the process of purchasing a vintage car, I began to search around the area for a…read moretrustworthy shop to do some future work. I stopped by Sound Investment and met Mike, who immediately took interest in my car and quickly demonstrated that he understood any challenges with installing a security system in my vehicle. Later in the day, I stopped by 2 other shops in the area (due diligence) and had awful first impressions. I also visited a local mechanic based on recommendations, and who did they recommend for anything electrical? Sound Investment. Flash forward a couple of weeks and I used them to install a security system. There were incredibly patient with me throughout the process and took all the time in the world to be helpful and explain any questions I had. Their work was excellent. Also, without haggling, they beat the price of one of the other shops I spoke to by a couple hundred bucks (and I still wouldn't have trusted the other shop to do the work). I highly recommend Sound Investment. I'll be using them exclusively going forward.

Treated fairly, provided reasonable quote, then the deal changed with 3 1/2% credit card fee. I…read moretold them would be covered in estimate or highlighted cash price or credit price. Deal just changed. I made them aware that I was shopping other installers, their response was that i can shop but you'll never get me. Well... my loss I guess. I walked. 1. Deal changed 2. Seemed to not want to help. 3. Unprofessional in working with customer became arrogant unless I miss understood their comment. No loss as not interested in doing business with them. Must be best in town , I loose / they loose. Too bad.

Always trustworthy and quality work. Highly recommend No…read moreappointment, first come first serve so get there when they open!

Rip offs. said an oil change was 40 dollars with 15 for oil filter and just that came out being…read moreover 200. charged 50 just for oil maintenance and a 129 labor fee. Also 60 for the oil. Also needed antifreeze and they charged 80 just for that and 129 labor fee. Highway robber.

I've had my car worked on at ER off and on since I bought the thing. My car is not new by any…read moremeans, and has needed work from a radiator replacement... to brake jobs... to exhaust work... and every little thing in between and they've handled it. They have a super cute lobby at their Plain City location and they always have chilled drinks, coffee, and fresh baked goods. They offer loaner cars for certain services and I've never used that amenity personally, but the loaner vehicles in their lot look very nice and clean every time I see them! Even though I've moved throughout the years I still come back to ER because they're not judgy of my old decaying SUV, and they do their best to help. I can't speak to their pricing just because I honestly haven't had my car worked on anywhere else for big things. But they have coupons and I've always been able to afford their work!

Extremely disappointing experience. The biggest issue is that this shop charged me about $100 MORE…read morethan Tesla for the exact same replacement tire, including installation. An independent shop charging more than the Tesla dealership is absolutely ridiculous. To make matters worse, the tire they installed started leaking air shortly after the installation. I brought it back, and they eventually found the leak at the bead. Instead of taking responsibility for a problem with the installation, they claimed my rim was cracked and tried to sell me a new rim, pointing to existing curb rash as the cause. I took it to Costco for a second opinion. They cleaned and resealed the bead, checked for leaks, and fixed the problem. No new rim was needed. On top of that, communication and turnaround time were extremely poor throughout the entire process. Paid more than Tesla, had a leak after their installation, and was then told I needed an expensive new rim when a simple bead reseal fixed the problem. Get a second opinion before authorizing additional work here.