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    Westward Strategy

    4.5 (2 reviews)

    Services - Westward Strategy

    Graphic design

    Web design

    Website development

    1 More Service

    Website maintenance

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    EFX Promos - Jerzee Sweatshirt

    EFX Promos

    (6 reviews)

    Great Communication! I emailed for a quote and they got back to me quickly and sent the quote ASAP…read more The quote given had many options to choose from. Thank you!

    I used EFX because they were recommended by Patagonia. I used them to embroider snow jackets for a…read moreteam. I have since gone elsewhere to get embroideries. My main complaints: 1. Confusion - I was always talking/emailing someone else, and filling out lots of forms for something pretty straightforward. The process is tailored to make EFX's job easy, not the customers. 2. The time & Communication necessary - I just want to be able to hand over my stuff and not have to deal with it. Some emails and forms were way too long and full of information I did not need. The process (7 weeks) took longer than I thought it should have. The actual quality of the embroidery stitching was quite good, but was printed at a crooked angle. Our communication process: 11/19 I used EFXs website to request a quote 11/21 EFX replies asking for logo 11/22 I send logo as word document and specify size 11/29 EFX asks for logo 11/29 I resend word document 12/2 EFX sends quote (it was $97 just for set up, which I thought was pricey - digitize, setup, and proof). Says "new order form to fill out is attached." 12/3 I reply that order form is not attached 12/3 EFX sends order form. Its blank so I gotta fill out a whole new thing. 12/3 I send order form 12/5 EFX asks for high quality image rather than word doc. I start to get frustrated. 12/5 Says my date of 12/17 for jackets is no longer possible without fee, because they need 14 days processing and 1 day for shipping 12/5 I said no rush, but I for sure need it by the 4th (1 month). Send in JPG. 12/19 EFX sends proof 12/21 Me: Proof is different than JPG 12/23 EFX sends new proof. I approve. 1/8 Jackets arrive, but they never told me they had even shipped, and they arrived late 1/9 I get an email that they shipped on the 7th A 7 week process (even with holidays) is not acceptable

    Westward Strategy - web_design - Updated May 2026

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