Amazing staff! They truly care for and about our mom. They work with her to get her involved in…read moreactivities and accommodate her needs well. Such great peace of mind knowing she enjoys where she's living, she enjoys interacting with the other seniors and she is well cared for. Such a blessing!!

My mother received compassionate care and outstanding service from the team. The facility itself…read morewas top-notch as well. Of special note were the following staff: * Sydney Foxworthy of Social Services * Mae of Physical Therapy * Stephanie of Speech Therapy * Audrey of front desk reception * "Q" attendant from the rehab nursing area * Theresa of the rehab nursing area

Love the ambiance $ staff! (Owner is a great guy!). Nice…read morewine selection too, and menu is diverse enough to please many palates)

As a retired Registered Nurse, and presently an assisted living resident, I've known many people…read morewho lived there and I had home health patients there as well. It's a 5 star rated facility and caring mgmt team All that you have to do is look into someone's eyes and you can tell if they care or not Lisa Salyers RNC

I will say this place is a very nice facility theres a lot of nice caring people that work there…read moreand live there I always tell my residents just because your older and you live in a nursing home or assistant living doesn't mean your not supposed to live life I remind them to live life to the fullest I loved this place so much I want to move here (lol) my resident love this place her 1 bedroom apartment comes with free cable free laundry and a lot of activities the food is also free for $25 dollars a yr you can go swimming and use the fitness center all year round the sales consultant who name is Amy Webb really made sure my resident felt like she was at home she also had very great customer service which I loved if your looking to move your love one into a assistant living place then Crestwood Village West is the place for you

I lived at crestwood west for 4 years. Didn't have a choice at the time. We had major problems…read morewith bedbugs, mice, tree worms getting into the apartments through holes in the window air conditioners even getting in from inside the walls, holes made for the pipes in the kitchen and bathroom, and beneath the carpet. Just horrible. There's spiders, beetles, fleas, etc. A serious pest problem back then. I moved in and turned on the a/c as is natural. What I didn't know at the time and found out later from another resident, is the apartment they put me in sat empty for a couple of years. Turning on that a/c blew in biting bird mites from nests sitting on the a/c's outside surface. Initially I didn't know what kept biting me and I thought it to be fleas from a previous tenants dog or cat and I even moved my livingroom furniture and tv into the kitchen that didn't have carpet to try to get away from whatever it is but that didn't work. I got so frustrated that I went online one day and put "something keeps biting me with a gazillion exclamation marks" I felt so frustrated and angry and what came up is information about biting bird mites, that they look like black pepper, and then I realized what I'd been dealing with for 2 weeks. I'd never heard of them before. This happened a few years ago, I've moved since then, and I'm still getting bitten by them. It's impossible to get rid of them and I've called major pest control companies for assistance and they tell me they don't treat for them. I don't know what it's like there anymore, I'm only addressing my personal experience. On a positive, staff at that time did act professional but be careful of your finances should you write checks or use money orders to pay your rent. Always get a signed receipt.

If I'm being honest, there's little I fear more than ending up in some type of facility-based…read moresetting as I get older. I dread the thought. However, as a person with a disability whose last family member only recently passed away I'm aware that at some point I may need another level of care and support. Marquette, a Life Plan retirement community, is one of Central Indiana's better options. I've experienced Marquette in a multitude of ways - from visits to chaplaincy to friends who have lived (and continue to live) here to my own experiences. Marquette is located on Indy's northwest side. It's on a 47-acre wooded campus that offers independent living, assisted living, a health campus, short-term rehab, and memory care. They're getting ready to create a new area called "The Commons" to create a pickleball area (I really need to try that sometime), a lounge, a grilling area and more. As you enter Marquette (which used to be known as both Marquette Manor and Marquette Senior Living), you pass through a monitored gate entrance. I believe it's 24/7 and I've never been here when someone wasn't present. It helps to know the names of the different areas as signage is really geared more toward community than commercial. The different areas are clearly defined. This is a wooded setting with trails, a small lake, and an abundance of parking (though I'll say one deficit is that finding accessible parking if you're not a resident is difficult at times). Services include transportation (shopping, medical, events/outings), valet parking, bi-weekly housekeeping and weekly flat linen, healthcare at the on-campus Lynne O'Day Clinic, maintenance, lawn care, snow removal, emergency call systems, pendants w/GPS tracking, expanded basic cable/internet, all utilities (except phone), and free wifi throughout campus. Assistance in living is extra. Amenities include a variety of dining options in pretty amazing settings. This is a "facility," yet so often I'm amazed at what they've done to make it not feel like one. There's a more formal dining room, casual grill, outdoor dining area, and even a "Township Tavern." Marquette has an athletic center run by the National Institute of Fitness and Sports. There are wellness programs run by two full-time, on-site personal trainers. There's a performing arts center, on-campus BMO Harris banking, a massage studio, guest suites for visitors (and private dining room areas), a woodworking shop, a business center, a chapel (that accommodates different faiths), walking/biking trails, a gift shop, and Marquette is pet friendly (small pets). Marquette, of course, has all the usual stuff - library, billiards, patio space, gardens. I've never had a bad experience here. Employees are well dressed, friendly, helpful, and discreet with personal assistance. They are protective of residents, however, it feels like almost "Disney" in a way. It's like friendly yet very definite. I've gotten the feeling more than once that these employees would kick your a** if you tried to hurt one of their residents. The front desk people are helpful and knowledgeable. The website features a wealth of knowledge about community including strong knowledge about costs (Yes, it's expensive. Every retirement community is but I love that they're open about this kind of information). There are very few retirement settings where I think "I could live here," but Marquette is definitely one where I think "I could live here." I dread the day when I may actually need more help, but if I reach that point I sure hope I can find a place like Marquette to live.

Marquette rehab has excellent front line care but poor medical management for patients who do not…read morehave their own primary care physicians.

22 Covid positive residents (at best approximation, under 85 residents currently occupy building);…read more 2 confirmed Covid deaths (4 suspected); [Information as of December 16, 2020, Westside Garden Plaza Indianapolis Indiana Independent Living (IL) building.] [Information doesn't include remaining part of campus including Bridge at Westside Garden (Assisted Living) or Westside Village Nursing Center buildings.] Independent and Assisted Living buildings managed by Century Park PA of Tennessee and nursing home by Life Care Centers of America, of which both companies are related. Thankfully, Century Park PA vows a complete veil of transparency! Very sad situation and am uncertain if Indiana Department of Health directly knows of circumstance other than simple weekly update. Independent Living does not report to Indiana Department of Health or to their dashboard. Troubling!

A continued care facility, this beautiful campus offers Independent and Assisted Living, as well…read moreas, Long Term Care, Memory Care, and Rehabilitation.

This is one of the best senior communitys ever to exist. You could not ask for anything any better…read more Staff is great. Very efficient, lots to do and it's been nothing but a blessing to this community. I love it here.

The JCC is a very family friendly workout and learning facility with two pools a lot of machines…read moreand different workout classes for everyone.

I have been pleased to work with the management -- and particularly the food service crew -- at The…read moreForum at the Crossing several times in the past two years. On every occasion, the food has outstripped expectation -- ticking all the boxes: - delicious - elegant - healthy - fresh - satisfying The staff has been on time, outgoing, caring, and conscientious. It's wonderful to have a facility of this quality right around the corner!

THIS NURSING HOME IS TERRIBLE ABSOLUTELY HORRIBLE. They neglect their elderly and do not give them…read morethe care they need. My grandmother is currently stuck in the nursing home and is having issues with fluid in her lungs. The nurses there rarely check on her and are rough with her when moving her. They don't even help her wash her hair or anything. They give her food she is unable to eat and do not care about how she is actually doing. Please report this nursing home and do everything possible to stop this neglect.

This facility is on its 7th Executive Director and roughly its 6th Director of Nursing in 5 years…read more They have never had a true Chef, a great meal, or enough meal servers or aides. The lunch and dinner meals are unimaginative, rarely hot, and well below what you expect in a nice facility like this. Except for 1x/week when the onsite PT leads exercise, there is no one who knows what they are doing, and usually exercise class is from a video. They don't even have a handbook for new residents (or old) for that matter to cover things like "What do I do during a fire alarm?" or "How do I get my laundry done?" Their Indiana Health Department reviews have been bad, and the book with the latest reviews is usually not to be found. Turnover is unbelieveable and it has never improved. They go months without filling key roles, and regional/national management never gets ahead of the problems here.

Extremely understaffed and unskilled staff in healthcare (nursing home) area. Residents with…read morephysical disabilities but sound mind are not given enough to keep them stimulated and have to wait long periods of time to go to the bathroom. They keep building houses, townhomes but don't pay their staff or hire enough to maintain the most important residents - those that need physical and metal health to live the rest of their lives with dignity.

I have a dear friend currently living in the Hoosier Village Health Center (Dementia/Alzheimer's)…read more Although Hoosier Village as a whole is a beautiful facility, I would be very reluctant to recommend the Health Center to others. The lack of attention given to residents, combined with observed sanitary concerns, has at times left me heartbroken.