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    Westside Pediatric Behavioral Care

    5.0 (1 review)
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    9 years ago

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    Samantha Bostrom, MD

    Samantha Bostrom, MD

    4.5(2 reviews)
    0.0 mi

    This review is for Danielle Heaps, in Dr Bostrom's office…read more Westside Pediatric Behavioral is what our family needed. Danielle is a wonderful provider that has the love for helping children feel like themselves again. She always makes sure my children know whats going on and helps me understand their treatments. Taylor is her nurse that always makes the kids feel comfortable and laughing. Lynette at the front desk always makes us feel welcome, comfortable and important. I have read other reviews and I disagree with a few and quite angry with a couple. We have always been treated like we are the only family that matters, our calls are answered and when I forget an appointment, I can always get another one. If there have been problems, it is taken care of right away. My issue was when I brought my child in on the wrong day. It was my fault, not theirs. I was still greeted and felt respected like any other time. Doctors offices, dentists, big box stores, day cares, schools...whatever business it is, everyone makes mistakes. I know for our family (and a few other families I know), we have always been treated with nothing but respect and love for our children, us as parents, and any issues that could arise. I love this clinic. I love the 3 ladies that run it as smoothly as they do. I don't know how they do it with a smile on their faces. I am truly grateful for what they have done for my kids.

    I've been very impressed with Dr Bostrum. She knows a lot but is also not close minded to new…read moreideas. I trust my daughter and her complicated health to Dr Bostrum.

    Wee Care Pediatrics - Teri DeMille, PA-C

    Wee Care Pediatrics

    2.5(26 reviews)
    4.7 mi

    I wish I had taken pictures because this is just the cutest facility! The front desk and the chairs…read morein the lobby are bright and colorful. Super fun for the kids to pick which color of chair they'd like to sit in. My daughter had a weird rash that quickly spread all over her torso. Since she's having surgery in a few days, I needed to get her in quick so we could get it taken care of. Her primary doctor wasn't available, and none of the doctors I like at the Layton Wee Care were available, so we chose to see Dr. Dennis in Syracuse. Dr. Dennis was fantastic! Her assistant was busy, so she came out herself to get my daughter. My daughter is usually pretty shy at first, but she instantly clicked with Dr. Dennis and felt comfortable. The doctor was able to quickly figure out what type of rash it was, took the time to explain everything to me, and then made sure we didn't have any questions. We didn't feel rushed at all. We left there with a prescription and the information we needed. I asked my daughter which doctor she wants to see next time and she said definitely Dr. Dennis. We will 100% come back to Wee Care in Syracuse to see Dr. Dennis.

    Dr. Claudia Castelnovi is absolutely amazing. She truly cares about her patients and it's shown…read more Super knowledgeable and so gentle and sweet. Never before did I get any follow up email/call from a doctor to check how my child is doing after a visit. She's a rare gem and I can't imagine ever taking my kiddos to any other doctor. The nurse on the other hand was extremely slow unfortunately, and while the office seemed practically empty, it took 2 hours to be seen for my newborn's visit.

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    Wee Care Pediatrics - Shelbie Suggs, FNP

    Shelbie Suggs, FNP

    Wee Care Pediatrics - Dr. Jennifer Gilsoul, MD

    Dr. Jennifer Gilsoul, MD

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    Brooke Worthington, CSW

    Tanner Clinic - Dr. Scott R. Bishop, Family Medicine

    Tanner Clinic

    1.8(16 reviews)
    3.4 mi

    This is specifically for Dr Andrew Steinicke at the Syracuse clinic…read more Terrible. 10/10 would NOT recommend him to anyone. He is impossible to get ahold of. Doesn't seem to care about the patients that are struggling to live their daily life. Prescribed me a beta blocker, not safe for me to take due to my already low heart rate and blood pressure when I'm at home. You will send message after message on the patient portal and he will never reply. You'll call his office and leave a million voicemails but never hear anything back. I have to go to the ER for them to help control my symptoms because Dr steinicke has failed to answer my messages or return my calls. I will show all of the messages I've sent to him and I've gotten ONE reply. Stay far far far away. He took more time responding to my Google review than he did calling me back or responding in the patient portal.

    1 star -- Extremely disappointed in Syracuse Tanner Clinic and Dr. Nye…read moreI had an extremely frustrating and disappointing experience with Tanner Clinic in Syracuse regarding my daughter's school medication paperwork. My daughter has been a patient at this clinic for approximately five years and most recently had her physical at Tanner Clinic in Syracuse with Robert Owens in June 2026. So this is not a situation where she is an unfamiliar patient or hasn't been seen recently. Her pediatrician, Robert Owens, had completed the school form for her EpiPen, but the Benadryl portion had not been completed. My daughter has used Benadryl a handful of times for hives following exposure to peanut-containing foods at school. I didn't realize the separate Benadryl form hadn't been completed until I went to turn the paperwork into the school. Robert Owens was out, so I went to Tanner hoping the issue could be resolved. Instead, I was told that Dr. Nye would not complete the Benadryl form because my daughter is listed as Dr. Owens' patient, even though we have seen both doctors. What was especially frustrating was being told that I would have to wait for Dr. Owens to return and that I could simply send my 8-year-old to school with Benadryl and have her self-administer it if she were exposed. I explained that the school does not allow this. I also don't think telling an 8-year-old to independently dose herself after being exposed to a potential allergen is an appropriate solution. I contacted patient advocacy hoping someone could help find a reasonable solution. After initially having difficulty getting through to an advocate, I was eventually told that the doctor could refuse to complete the form if he wanted. I understand that a physician has discretion over what they sign. What I don't understand is why there wasn't more effort to help resolve a straightforward school safety issue. This wasn't a request for a new prescription or a complicated medical decision. My daughter had literally had a physical at this same clinic with Robert Owens in June 2026, so her weight and medical information were current. She has also been a patient at Tanner for about five years. I have always been very complimentary of Tanner Clinic, Robert Owens, and Dr. Nye. I have repeatedly told them that I'm happy to see either pediatrician. That is why this experience was so disappointing, especially with Dr. Nye specifically. As a parent, I expected a pediatric clinic to work with us to make sure my child's school had the documentation it required for her medications and that there was a safe plan in place. Instead, I was essentially told to wait for her usual pediatrician, which would mean my child would miss the first day of school because the required paperwork wasn't completed. I am extremely disappointed in Syracuse Tanner Clinic and Dr. Nye specifically. This should have been a simple issue to resolve, and the way it was handled left me feeling frustrated, unsupported, and genuinely concerned about how a child's safety is being prioritized.

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    Tanner Clinic - Dr. Warren L. Butler, Family Medicine

    Dr. Warren L. Butler, Family Medicine

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    Dr. Ryan D. Miller, OB/GYN

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    Dr. Bradley G. Neuenschwander, Dermatology

    Westside Pediatric Behavioral Care - pediatricians - Updated September 2026

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