We have had good and bad experiences with this location. A few years ago, my husband needed a…read moremolar pulled. We were referred to OMS by our regular dentist and didn't have a specific surgeon in mind so we were assigned whoever was in the office that day. My husband did not want to get a replacement tooth put in right away because we were planning on traveling and the required schedule would not have worked for us. When the surgeon consulted with my husband, and found out that he didn't want an implant, he appeared to dismiss any questions my husband had and just pulled the tooth and left the room. Soon after, my husband began to have issues with bone erosion in his jaw inside the hole where the tooth was pulled, and the hole would not heal. We consulted with our regular dentist over the next couple of years to try to repair the damaged tissue, clean up the bone area, and treat with antibiotics for the repeated infections. In addition, we tried more aggressive measures including hyperbaric treatments and IV high dose antibiotics to get the bone infection under control. After researching which surgeons our health insurance company would work with, my husband returned to OMS to consult with Dr. Chandler. He ended up performing surgery to extensively clean and repair the tooth hole area and try to stop any further erosion of the bone. So far, that seemed to be the solution for my husband. Dr. Chandler was patient and helpful to help find the answer to the problem that seemed to have originated at the same office with a different doctor. Lastly, our experience with the billing department was not very good. They worked with our health insurance to bill the surgery which was good, but they kept billing the wrong codes for the anesthesia. It ended up taking 9 months of back-and-forth to get the bills settled. In the meantime, OMS would send us monthly bills showing accumulated interest on the unpaid balance. Luckily all the interest was written off in the end.

Words cannot adequately express my appreciation for the successful outcome of my dental implant…read moresurgery. I am deeply grateful for Dr. Hall's commitment to excellence and the compassionate care provided by he and his entire team throughout my journey. He took the time to answer my questions, address my concerns, and guide me through the process with skill and kindness. Dr. Hall has enabled my confidence, self-esteem, and has made a positive impact on my life. Thank you Dr. Hall and your entire OMS team!

Dr. Newest and staff were very helpful, expedient, and kind throughout my every phase of my…read moreprocedure. I have 0 complaints and would highly recommend them for any oral procedures!

I went in to get my wisdom teeth out, and I had an excellent experience. Everyone was super nice…read moreand very reassuring. They told me everything I needed to know about the procedure, gave me an accurate and reasonable payment amount, and the procedure had no issues. I had no bruising and very minimal swelling, so I'm very happy with the treatment I received.

Amazing oral surgeon went in to get my teeth removed and at first wasnt going to lie i was scared…read morefrom my previous run in with other oral surgeons. But Mr Benson and his team where cery careing and kind and even tho i was affraid of needles helped me threw it every appointment. Trust me when i say he is fast and professional sorry for not getting pictures but i do recommend and the best part is they take medicare unlike most of the places. Not sure if they read these comments or reviews but id like to say thank you for the quick and professional work they did on me.

Dr Benson, is very knowledge, and cares about his patients. He also communicated well with me…read moreduring the actual procedure (letting me know what was happening so I knew what to expect). I would definitely recommend him to anyone needing oral surgery and I will return if I need any procedures in the future.

So it's really hard to find a good dentist, especially one that has everything in one place. My…read moresister and I haven't been to the dentist in over a year and well we found this little amazing place close by. Called and the staff were very friendly and helpful, explained everything to us. Had us in the very next day, and all the staffed welcomed us in open arms, and was making jokes and making me feel comfortable and safe. The front desk lady named Emily was very patient and explained everything and took care of me right away. Aleesia , was the dental hygienist she was so friendly and happy and literally did her very best to get all my pictures taken and she cleaned my teeth great and explained to me how to floss better and how to get into the little parts of my teeth. Chris was the doctor he was outstanding and makes sure my teeth was good, he explained that he wanted me to get my wisdom teeth out, and he literally made sure i felt happy and everything, i literally am so happy to find this dentist. Now, my oral surgeon was doctor Hopkin, he literally took charge and made sure i was in good health, asked me tons of questions, he knew exactly what to do and how to help me and keep me alive and safe during my surgery. He was very gentle and for the most part i didn't feel anything when he took my wisdom teeth out, he was literally a godsend and he makes me feel like Family. Thank you Doctor. You will definitely be the person i go to if i need surgery lol. Thank you to everyone and i really appreciate you all.

This place is a complete money grab. I spent 50 minutes in a chair and they waived a laser under…read moremy gums and sprayed antibacterial. This cost over $700. I think they didn't fill the right filling that popped out. I needed a retreat on a root canal from another place. They cancelled at the last minute and hung me out to dry. I would give them a zero if I could.

I had an outstanding experience at Aspen Dental in Ogden. From the moment I walked in, the team was…read morewelcoming, professional, and genuinely kind. The service was impeccable -- organized, efficient, and handled with real attention to detail. The staff took the time to explain everything clearly, made sure I was comfortable, and treated me with respect the entire visit. You can tell this office values both professionalism and patient care. It's not just about dentistry here -- it's about creating a positive experience. If you're looking for a dental office in Ogden with extremely friendly staff and top-tier service, this is the place. Highly recommend.

booked an appointment for a reline of my current dentures.When I arrived the reception staff was…read morefriendly and attentive. The assistant who did my x-ray was great. I sit in the chair the dentist comes in removes my dentures and proceeds to tell me how inferior and sub par they are and look terrible. This man wants me to have a conversation with him about my feelings on the set I have, my likes and dislikes. (Keep in mind I have not removed my dentures in front of anyone including my husband in more than 7 years. I sleep with them and only remove them to clean) I am not comfortable speaking without them let alone have a full blown conversation. This man sits me down, puts me in the most vulnerable position, tears me down, tells me I need tens of thousands of dollars in work that I didn't ask for... and THEN asks me why I seem anxious??? Like what? After all was said and done they refused to reline my current set as I requested for less than $700+ unless I agreed to their recommended treatment. This was the most humiliating and traumatic experience I have ever had with a dentist. I left in tears feeling hopeless, defeated and now self conscious. I would highly recommend you finding a different dentist to help you!

Dr. Chaston and his staff are amazing! They were so caring with my sister who has dental anxiety…read more They were so understanding and calmed her through the entire process.

Dr. Chaston took great care of both my husband and I. We each needed implants, but I had to have a…read morebone graft and sinus lift before my implants could be placed. Reve and his wonderful office staff were kind and patient every time I came in, and they did a fantastic job for a really good price compared to a lot of other places! I was not in pain even once sitting in his chair. I am happy I went to him for help, and would do it again. He helped when I thought no one could. Thank you Dr. Chaston!

Today I had to go back out to Dr. Affleck's office so they could remove my temporary and put my…read morecrown in. The crown went in perfectly, and then I told him that I had a slight problem on the left side down by my wisdom tooth and it chipped off. Instead of costing me a lot of money he said let's see if we can fill this. And he was able to fill that chipped portion with a substance that is so strong looks exactly like my tooth. Amazing what they have today. When everything was all done he asked me how my bite was and I said it is perfect. It feels great so he polished everything up and I was out of there. not all dentist are equal, I am so happy I found Dr. Affleck and he is not only a perfectionist, but he is a specialist and a thank you also for the ladies in the office appreciate y'all

The staff here is so welcoming and helpful; they really take their time to hear what you need and…read morehelp you get on that path. The care was so thoughtful and patient. 12/10!!! If I could give more stars, I would.

I was referred by my regular dentist for an implant. Dr. Richins proceeded with surgery even…read morethough I had informed them I was on 2 blood thinners. He took no extra precautions. I spent a sleepless night with substantial bleeding. Called the next morning and was told to wait until at least 24 hours after surgery. Called back and finally was told to come back. I returned to the same office only to find that Richins was at the Kaysville office that day. I spent over 1/2 hour bleeding in the reception area. Dr. Cassity put in additional stitches, excessive bleeding continued so an assistant told me to go to ER. Neither Cassity nor Richins even told me if stitches would dissolve or if they needed to be removed.

The implant stud they put in got infected. Offered to give me my money back didn't tell me that I…read morewouldn't get all my money back. Kept 1300..00 dollars and now I have a hole in my mouth with an infected gum. Waste of a years worth of my time. My advice if you don't have to have it done don't. If you do don't go to this quack

All 3 of my kids have had their wisdom teeth removed at this office by Dr. Benson. This last one…read morehas been the worst. The other 2 went off without a hitch. Dr Benson was nice. The staff was nice for the consultation and the procedure. The older receptionist lacked some business decorum and was slightly rude to a caller I overheard while in the waiting area, during my childs procedure. As I was amazed that within 20 min they came and told me they were done, I expressed this and she said that of course it doesnt take long, he does this all day. Not in a nice attitude. The other times I did this with her big brothers they had me park over by a side entrance and brought me back to my child in the recovery area, so that is what i was expecting, but they had changed their protocol, which is no big deal, but they kept saying this has always been their proptocol. I felt like i was talking to an alzheimers patient. The tech that brought my daughter out gave me the instruction to give the patient ibuprofen right away before the numbing wears off, but those weren't in the pre op instructions, or I would have come prepared to do that. They have to wait until after the surgery is complete to send the RX over to the pharmacy, since it has narcotics in it. I get that, but they also tell you to give the narcotic within 1 hour after the ibuprofen to be ontop of the pain, but that was impossible, because the rx has to go through the DEA, as both the Pharmacy tech explained and later the older receptionist explained when I called back wondering if the rx had actually been submitted. Walgreens couldn't find it in their system. It took well over an hour and my daughters pain even with my OTC ibuprofen is already at an 8 within 20 min of getting home. My daughter is going through a lot of unnecessary pain. It would seem to be more logical for the doctor to administer the first dose of some kind of anti inflammatory while they are in his office, so that while we go through the process to get the pain meds, our kids dont have to be in level 8 pain, waiting for the inevitable DEA process, which the surgery office is fully aware of, but didnt warn me about. They say to call if you need anything. I called the office when Walgreens couldnt find the prescription and the older receptionist confirmed with me that it had been sent electronically and when i said Walgreens didnt have it yet she condescendingly said that the controlled rx has to go through the DEA, so it takes a while. I reminded her of the dosage timeline that the tech at their office told me that we were supposed to give ibuprofen right away and to give the narcotic within an hour later and that timeline was impossible. She said she didnt know what to tell me and to just give her some OTC ibuprofen that she was sure i had around the house. Rude. I now know what should have happened, but I dont feel like its my responsibility to know what they know before I need to know it. They should have told me pre-op. Very very disappointed

This office is awesome! I've seen Dr Benson several times to have implants placed & follow-ups. The…read more1st time my BP was thru the roof & they were cautious & determined to lower it so they could do the procedure. They were able to lower it so the implant could be placed. It took time & patience on behalf of everyone. I had zero problems & very moderate discomfort that only lasted a few hours! My 2nd implant went so smoothly (losing 40lbs made a huge difference in my BP, BTW.) Again little discomfort & excellent care! When I felt there was an issue with the implant, they saw me right away! They care! I've even called about a possible issue with TMJ & where do I turn. Over the phone, I was given some reasonable advice, yet I was told they'd be happy to make an appointment to see me. At the end of the call she said "feel free to call again." I could go on they are that great!