This is a nice mall, that is overall kept pretty clean, and surprisingly still traffic. They do a great job of keeping businesses in here! The interior is simple and nice, and stores are spaced out well. There are maps around, and escalators, elevators, and stairs they rarely get too crowded. There's a wide variety of shops, as well as restaurants within and surrounding the mall. If I had one complaint about West roads, I feel the flagships common area is very crowded. This is a little tricky to navigate in and out, depending on the time of day you come. But I do appreciate that they have so many options within this small space! If I was going to any mall in Omaha, it would almost always be Westroads. They do a much better job at selecting and retaining businesses! read more

Westroads Mall - Interior - Shopping Centers Near Me - Omaha, Nebraska

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We went to get a free jewelry cleaning...check out the new Toys R Us and just enjoy Santa and the festive decor ...Christmas vibes for sure read more

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okay, im back on the Westroads chain after a few different visits. Even during the holidays, I enjoyed the bustling walls, shopping in person was definitely back! it was clean, and everything was open. Glad to see WR is still the mecca at the moment. Still wish the Flagship parking lot could be redone. It's an actual insurance liability. read more

We usually swing by Westroads Mall in Omaha to shop at VonMaur, but the Flagship Commons food hall there also draws us in--especially the food court. It's more of an elevated experience than your typical mall setup, with varied, chef-driven concepts in a nicely laid‑out open. Our routine pick is Amsterdam Falafel & Kabob--always solid. The falafel is crispy, flavorful, and fresh, and pairing it with curry fries hits the spot every time. On weekends, we've scoped out some other gems we're eager to try: the ramen shop Yoshi‑Ya is right there in the food hall and gets decent buzz for solid bowls in a casual mall setting. Then there's Clever Greens, which offers made‑to‑order salads and wraps with fresh ingredients--a great lighter option if you're balancing out something indulgent. There's also Juan Taco (sometimes shown as Juan Taco or just Juan), which brings food‑truck style tacos and sides like charro beans and green chile rice--very popular and consistently good Flagship Commons. All in all, Westroads Mall's food court has become one of our favorite spots--not just a place to grab something quick, but a destination worth visiting for its variety and quality. read more

Today I had to return a pair of pants to Old Navy... The pants still had the tags on them and I had the original receipt... The receipt was 1 day over the 30 days... So they refused a refund or an exchange... 1 DAY OVER... HILARIOUS... Old Navy (customer service) call center is worthless... I guess trying to please the customer isn't one of Old Navy's strong points... I WILL NEVER SHOP THERE AGAIN... read more

Westroads Mall - Shopping Centers Near Me - Omaha, Nebraska

I feel sorry for the mall era. They are dying one by one, which is sad, but that's just how it will be in the digital age. This mall gives me 90s vibes. There aren't many people who shop here anymore, which is sad. I walked in and it felt like an abandoned mall. read more

Nice Mall friendly people! Nice artwork on displace and no long lines. There were many different types of attractions and stores to visit. Nice place to beat the heat and humidity. read more

Westroads Mall used to be the go-to spot for us back in middle and high school and I loved coming here. It's been a while since my last visit, and while I know indoor malls are becoming less popular, I feel like Westroads just isn't quite the same anymore. I will say that they still have some great name-brand stores like Bath & Body Works, Victoria's Secret and Vans, making it a convenient place for holiday shopping. However, some of the newer stores don't have the same appeal, and the overall atmosphere has changed a bit. The crowd can feel a little sketchy at times, especially after past events, and the reduced security presence makes me avoid coming here late at night. On the bright side, the food court still has a great variety, and that's something I love about this mall. it's one of the last few indoor malls in Omaha, and it has a uniqueness that makes it stand out despite the changes. read more

Perfect stopped for everything you need!! Lots of great food to try in the food court. Always feels alive and busy

We have been taking our children on the Animal rides for 2 years now. It is nice, to see the rides are getting a fresh look. The new gentleman (his name slips my mind), working there is very professional, kind, and clean. The whole place seems cleaner, and the new staff, are very helpful and kind. We thought it important to share this with the mall," powers that be". It is the stores and attractions, like the animal rides, that make your mall very enjoyable and one of our favorite Saturday activities. Our children simply, love going to the mall and riding your animals. Thank you, Dr. Cordie & family. read more

Westroads Mall - Animal rides at our mall. - Shopping Centers Near Me - Omaha, Nebraska

This is one of the very few indoor malls still left in Omaha, NE. During the evenings, it could be a bit more dangerous to be shopping here due to the wrong crowd coming in to look for problems. Security was not present in the early hours here but the crowd was very sparse and parking was not an issues. The mall overall is well-maintained and clean. The restrooms are also well-maintained, especially near the food court. I do like how the food court is arranged, very classy and unlike other larger city malls in the States. read more

Westroads Mall - Shopping Centers Near Me - Omaha, Nebraska

Beautiful large mall in Omaha with lots of great stores and restaurants. Bathroom are plentiful, and Covid Precautions in place. This mall is on 2 stories and has plenty to do for everyone. read more

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My 90's youth has made a comeback with my rediscovery of this wild concept known as an indoor mall. For many years I had given up on physically going places to buy things and bring them home. It was much easier to purchase online and wait for them to conveniently show up at my door No crowds, no dodging people with large shopping bags, no having to remember where you parked your car. A few months ago, I accidentally stepped back into the mall scene and wondered why I had given up on this concept so many years ago. Westroads has a great variety of stores, including department store giants like Von Maur (don't even get me started on the 0% interest credit card they offer) and JC Penney. There is something for everyone, even a free kids zone so the kiddos can get out some of that energy before embarking on a shopping excursion. Perhaps my favorite part of this particular mall is Flagship Commons, a food hall style concept that is anchored by Beer Blatt & Table which makes it possible to take a break from the shopping and have a refreshing alcoholic beverage. A movie theater rounds out this location but I haven't frequented that yet. The location is by far the best in Omaha and the fact that it's an "indoor" mall doesn't seem like such an archaic idea considering that we do live in a Nebraska climate. Don't get me wrong, I'd still be terrified to shop here during the craze of the holiday season, but walking around on a weekday evening or a lazy weekend day brings a sense of calmness. It's fun to window shop and maybe isn't so bad to try clothes on in person. It's becoming a habit again and I'm not mad about it. read more

I love this mall. The layout is a little confusing and finding an exit close to where you parked can be hard but it's definitely worth it. Every store we went to was reasonably priced and we will be going back there again. If you visit, make sure you take a picture of the map. read more

Westroads Mall - Mall layout - Shopping Centers Near Me - Omaha, Nebraska

Not much to say, save that it's a mall and that, sometimes, I shop there. I love the theater and the 'food court'. :) read more

Great lively mall with lots of different kinds of stores. A cute play area for small children and fun car and firetruck stroller rentals that my daughter loves! read more

I love all of the fun stores and how big it is. The only reason why I give it 4 stars is that when you walk in you are basically asking for death. There are so many shootings and it is very unsafe here. Maybe if they could help with the security I would go more, but other than that I love this mall. The mall I live close to barely has any more shops open and the food court only has one good place. This mall is still thriving and I love all of the unique and different stores. A few years back I got my favorite shoes that I could not find anywhere else and I am thinking about going back. I also love how many varieties of food they have, I recommend going to Auntie Anne's. This mall is the biggest and best still open in Omaha and I recommend going if you are willing to risk your safety. read more

We took advantage of the activity play area for toddlers while on a road trip with our 1-year old. It was perfect. Great food options right there as well. read more

Well this place has certainly changed over the years. With the somewhat recent renovation it's more trendy looking and could compete visually with more upscale malls. That being said my husband and I noticed when we were walking around just how many unsavory types were hanging out. Very obvious gang members just hanging out near the escalators. They were unnerving to say the least. You also have the new eating area where I think every young tween was hanging out at the night we were there. I won't lie I miss the old food court and layout the mall had (although not super different now). Most of the stores are the same with some additions. Parking however is even worse of a nightmare now. Yes this mall is thriving unlike some malls which won't be named. Good for business, bad for parking. Overall it's not terrible but it's not my favorite. read more

My favorite shopping mall. Love the layout of the building, variety of stores and restaurants. I would like to see more security to keep trouble makers out. It would be really cool to bring back something like the Westroads Dinner Theater or possibly a comedy club read more

I am an elder millennial and I still like malls. I like trying on stuff mainly. Anyway, I was very impressed to see how few vacant storefronts there are. The mall itself was very clean and relatively updated. Especially the food court area. It was lovely and so bright and inviting. I had a coffee but next time I'd definitely have lunch here. Lots of restaurants near the mall too. Cheesecake Factory and Granite City is what I can remember. read more

Not too much to say. Overall, a fairly average suburban shopping mall of the non-dying variety. I mean they just expanded their Forever 21 to two levels. That's pretty cool, right? Fun facts: -Justin Bieber's song "Omaha Mall" refers to his visit to Westroads in 2010. -Von Maur department store at Westroads is also the site of a 2007 mass shooting (don't worry, we've all moved on/forward; Von Maur is as classy as ever). -In the early 1970s Westroads was one of the largest malls in the U.S. read more

I've been to this mall a number of times and it's a very good mall. The mall is always clean and the associates in all of the stores that I have been in are always nice. Due to the store selection, cleanliness, and service, Westroads is a must-shop mall. read more

This mall is pretty big, 3 floors of shopping and a wonderful food court. With a big Dicks store! Lots of parking. If you havnt tried Scooters coffee, there are 2 locations in the mall. Coffee is good and the peanut butter smoothie is wonderful. If you go before christmas, there is a snow globe to take family pictures in. read more

When I think of Westroads mall I think of three floors of nice stores and shiny floors... and oh that bottom floor devoted to games for kids and kids at heart. This mall is one of the nicer indoor malls in Omaha and it gets pretty crowded on weekends. Though the mall isn't that big I did end up getting lost here. The floors look similar and it took me awhile to figure out what floor the exit door was--and as I'm writing this I can't remember what floor it is. In any case, Westroads is a great all in one location mall. They have a theater, food court, Younkers, Von Maur, and Sears. All that you really need in a mall. I really enjoy going to the store, the afternoon, and Von Maur reminds me of Nordstrom, but a much smaller scale. Parking is pretty awesome here, there's a large parking lot and a structure as well as more restaurants along the side of the mall. My only advice to you is to try to go on a weekday, the weekends get really crowded, and that makes shopping a downer. #Yelp 365 Challenge-- 51/ 365 read more

West roads mall this location have been around for many many years. But I can say it does remodel and add in new stores. I really don't like the new food area just because of the selection really. I do love how they added canes. But the mall is a great place to go shopping or just meet up with people. If you're in the Omaha area it is a mall to check out since we only have this one in Oakview Mall. read more

Westroads Mall - At kay - Shopping Centers Near Me - Omaha, Nebraska

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Westroads is probably my favorite mall to visit, which isn't surprising considering just about every other mall in or around Omaha is either dead or being demolished at this point. There's also a lot of nostalgia that comes with this place which is another reason why I like to visit from time to time. While Westroads inevitably maintains it's spot as my favorite mall, COVID-19 has admittedly tainted my experience here; I haven't eaten at the Flagship Commons food hall since the outbreak became more widespread in 2019. Rather reluctant to eat there because of that... It is disappointing because I enjoy pretty much all of Yoshi-Ya Ramen's food, as well as some of Juan Taco's food. Another place I enjoy here is The Cookie Company which was formerly located at Oak View Mall's food court. I also enjoy looking through stores like JCPenney, Old Navy, & Suncoast Video - all of which have been here for as long as I can remember. There's also a lot of interesting stores here that I remember going to as a kid around 17-20+ years ago that are gone now like Warner Bros. Studio Store that was located where Buckle is now, the Disney Store that was located where Forever 21 on the 2nd floor is now, Tilt Arcade which was at the very bottom floor, Gap which unfortunately closed not too long ago, I also remember there being a Godiva Chocolate store as well as former anchor store "The Jones Store" (formerly located where Younkers was before they closed in 2018), and a Joe's Crab Shack location outside which is now vacant. I don't mind that the old food court was ditched for Flagship Commons (although I do miss the cool neon it had), but I think a place as boring as The Container Store shouldn't have taken the place of where the old food court used to be. The Container Store is in my opinion not worthy of being an anchor store; after all, who actually goes to a mall to buy containers? Who even thinks about going to a mall to do that? I wouldn't mind if it was one of the smaller indoor stores I suppose, but they just had to spoil the mall by making it one of the anchor stores - and now its an eyesore to look upon every time I drive near or to the Westroads. Hopefully something better will take it's place eventually. Also, it is good to see that the Westroads appears to be thriving. They always seem to be making updates, always staying modern and relevant. But I do worry that this mall will eventually suffer a fate similar to the other malls in this region. When Gap closed for example, they sealed off the store with a wall as if they don't expect anyone to ever have a store in that area ever again. Hopefully not every place that closes becomes like this & will hopefully become occupied by another name. But with how Westroads tends to stay on the ball when it comes to appealing to potential mall-shoppers - even during these crazy times, I'd say they'll definitely be around for a while longer. I recommend visiting, but stay safe in the process. read more

They renovated this mall but you'll never find a restroom. Who plans these places? It's no wonder every business in this place is dying. I'd sue the owners if I paid ANY rent at Westroads. read more

Update your store hours. Showed up and you weren't open. Also extend your store hours your worse than a bank.

On a Monday morning, the store was somewhat busy. I had 3 different staff ask if they could help me find anything- which was nice. When it came time to check out, there was 1 cashier for both Victoris Secret and Pink. With 2 customers in front of myself and 3 on line behind me. It took 22 minutes to get to the cashier. The cashier was nice and apologetic for the long wait time. She seemed inexperienced and possibly new to her job. She called another staff over 3 times with questions on how to ring things up. One of the customers in line behind me, put their items down and left the store after they grew tired of waiting. My question is why were none of the staff using the other cash registers and checking people out? Hopefully coming into the holiday season, people who shop at this store will be able to shop and get checked out in a reasonable amount of time. read more

Love this mall. Dont eat at Auntie Anne's, I'm not supporting them bc of the way their employees are treated

I'm not really a huge consumer of mall-products, but when I get the urge to spend some money in the physical realm (i.e. not online) Westroads is the place to do so. Von Maur is an obvious selling point, but Westroads has pretty much every other typical mall shop covered... The Buckle, Express, Victoria's Secret, Old Navy, American Eagle, Aeropostale, etc. read more

The only spots I got to tour were the nail shop inside and Von Maur's. I didn't really get to look anywhere else. Plus the snow covered everything up so I couldn't even tell you how it looks. What I did see I liked. This mall is huge! They also seemed to have a great, large selection of stores. And with that being said, this review is more of a placeholder so that next time I visit I can remember to write an informed review. read more

My daughter took my to this very clean and modern indoor mall today and it was such a treat! In KC the malls are being leveled to make way for strip outdoor shopping complexes (think old downtowns before indoor malls, now made new again, full circle.) With Stranger Things 3 being set in and around a mall for most of this season I was especially missing and mourning the indoor malls. I wish we'd had more time to walk around and explore. Hopefully we can return next time I come to Omaha. This mall had a terrific food court with interesting restaurants with healthier choices than typical fast food fair. It was a beautiful atmosphere with cool lighting, a fireplace and a variety of seating. In a separate area, on the same level, they had a Raising Cane's which is one of my favorite places to eat though we didn't go today. We also stayed on level two and didn't get a chance to explore more. This place is pretty big! read more

Westroads Mall - Interior mid-level - Shopping Centers Near Me - Omaha, Nebraska

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Parking can be a bit of a challenge here; especially around the holidays. Inside the mall, it would be nice to have more store map kiosks for those who don't come here often enough to know where anything is. I find myself wandering aimlessly about trying to find the store I'm looking for. Once I find that store it's all good. . . until I leave the store and must remember how to get to that one mall door I parked outside of. Time to wander again! read more

The rate that Omaha is expanding westward, the name should be changed to the Midtown Mall. The West Roads Mall is going through some remodeling and the work is being done at night after the mall is closed so it really does not affect shoppers during the day. I never have a problem finding what I need from the various stores and shops. Parking is abundant, and there is a Bus Transfer Station at the Mall so if you decide to take the bus you can get there pretty easily. Before Oakview was built West Roads Mall was "The Mall" that all the "Cool People" hung out at. I eagerly waiting for the remodeling to be completed. read more

Shopping malls are pretty standard from place to place. Obese security guards. A cookie place. An over-priced music store where only people who don't have access to the internet would ever pay three times retail value for terrible music selection. A Chinese place where the staff is trying to get you to try a sample of yesterday's entree. An accessories store where 13 year-old girls can get their ears pierced and shoplift hair ties. There are thousands of malls exactly like this one. read more

Westroads Mall is a fantastic mall with a great selection!There are so many stores and it's always well packed with people. The prices are great compared to stand alones and there are always sales. The Mall is always clean and has the best food court around! There are also great places to hang out and chat with friends or take a break from shopping. There is also a few places to play games and relax. This mall will be around forever! read more

The least you can say about the Westroads Mall, is that it is a good place to rack up miles for my fitbit on a cold Omaha day. Thanks to years of playing Frogger I have learned how negotiate crowded streets/sidewalks, using some people to run interference around Sunday Shoppers, I had a couple setting the pace for me, but I lost them while typing this review. They need locker rooms here. They were in their sweats, I still have my Nebraska jacket on in celebration of Bo's departure! read more

Westroads Mall - Racking up steps for my fitbit, walking indoors on a cold Omaha day! - Shopping Centers Near Me - Omaha, Nebraska

I like Westroads mall. They house a lot of trendy stores. Some of my favorite include The Afternoon, Von Maur, Express, New York & Company, etc. The mall has two level and always remodeling or has a new store coming and/or going. Since the shooting in 2007, I try not to shop at indoor malls buy myseld too often. My husband and I made a daring trip on Black Friday 2 years ago and battled tweens in Victoria Secret for cheap leggings. Not worth it. While in New York & Company, someone at the other end of the mall yelled "GUN" which caused a thousand people to trample over each other and scared the crap out of us. read more