I've shopped here quite a bit and never had a problem but today there was a sales associate…read morepositioned to approach people as they enter to try to sell them staples wireless. I made it very clear that I wasn't interested, even told him multiple times that I was just there to pick up one thing, and the sales associate continued to ask me questions, persuade me with offers, and follow me as I began my shopping. I know its not his fault, its his job and perhaps he makes commissions on sales, but it was extremely irritating and made me just want to leave the store immediately. If staples is going to continue using this sales tactic I will not shop there anymore.

I love browsing through stationary, prints, etc. Staples is amazing for it. It's just that this…read moretime, they started selling toilet paper and chocolate bars, which I thought was odd and clever at the same time. We came here for a printer and the man who helped us was very helpful. We got exactly what we needed and nothing more. Service is great.

This place has the worse customer service i have ever seen. Also please note that there is no…read morereturn policy meaning that if you get something delivered don't expect them to refund it if it is damaged (or used). DONT WASTE YOUR TIME!

Today we made our 4th purchase at this store in 4 years. Usually we are helped by Leroy who is a…read morevery patient and helpful salesperson. We tend not to buy very "high end", but we seem to receive the same service as those who do. Today there was a "glitch" with the price of our purchase - first I saw that it was on sale in the computer, then not. But Leroy asked management to honour the lower price and they did. So far we have not had an issue with after sales service, as apparently some people have. We don't expect that there will be, going forward.

DO NOT GET THE WARRANTY!…read more Not honest and true to their word. Read the details carefully, they will yap some BS to secure the sale and warranty and then GASLIGHT you when you call them out. They upsell you on warranty and tell you a bunch of things are covered under the warranty. By the time you need the warranty for those things and you call them to talk about it, they tell you that your specific issue is not covered. Both my wife and I remember the conversation vividly and we were told "No, I would never have said that issue is covered".

I had called looking for the right copier for my office. Reception had directed my call to sales…read moreand where the salesman not only answered all my questions but promptly made sure that the copier met all of our requirements. Leasing was also quick but what impressed me the most was the salesman had followed up and kept me up to date of the process. He knew I was under a tight deadline and made sure that there weren't any hiccups in me setup with a copier for my office. The technician was also fantastic! Had my office running in no time with network and fax.

From the owner: Kancho Office Equipment Ltd. has everything you need to outfit your place of business in Vancouver…read moreand the Lower Mainland. We carry a large selection of copiers, printers, fax machines, and interactive displays. We offer both new and select pre-owned equipment which has been re-manufactured to factory specs. To browse our products, follow the link to our website or visit us today.

He has extensive professional knowledge related to computers and is prompt and very friendly…read more Highly recommended.

I had a laptop issue so I went to this shop to get it repaired. I explained the problem which was…read moregetting the blue screen of death whenever I was running heavy software. He suggested that the problem was to do with my SSD. He let me know he will repair it and replace the SSD with a new one with more GB over the weekend and install Windows 10 on it and have my system boot up to the new SSD he installed while my old SSD acted as a hard drive so I can transfer old data I had to the new SSD. Got my computer back and I was happy with it for a month as my ram usage was down and it felt like it was performing better. However, my computer started to have the same issues again but it got even worse to the point where I would get the blue screen of death right away after I just started my computer. So I decided to go to Jon's Computer Repair near my local area and I dropped off my laptop there. An hour later he calls me saying that he opened my laptop and checked my motherboard and he found out that the SSD the MIT computer repairs person installed was a cheap Chinese SSD that he does not recognize and the way someone installed it was horribly done and it looks like someone who doesn't know how to repair computers has done this job. He also let me know that the cause of the problem was a RAM issue, not an SSD and I should be using the old and better SSD that I already had when I bought the laptop. So he reverted it back so that my laptop boots up to my old SSD and removed the cheap Chinese SSD. He also cleaned up a lot of dust that was there which the MIT Computer owner never cleaned up even though another cause of the problem was a lot of old dust can overheat the laptop which leads to the blue screen of death. He also checked my RAM and ran tests and removed unnecessary software that was taking up a lot of my RAM. After that, I watched tutorials on how to put a new memory stick onto my laptop and just did it myself and my computer has been performing so much better with no issues. Don't go to this guy since he actually made my computer worse with a low-quality SSD, installed Windows 10, and charged me 180 dollars. Told us he can take either cash or credit but doesn't charge tax for cash (Obviously trying to avoid his taxes). He also asked if I don't use my laptop anymore, he would take my laptop for the parts as he said the hardware quality like memory and CPU was really good. Makes you wonder why he would replace the SSD with a lower-quality Chinese SSD from AliExpress.