We had two refrigeration issues we were facing, and were initially impressed with the speed in getting someone out to us, the expertise, and commitment to do things right. But, when the problem continued with the one issue, they stopped being responsive for either.
The second issue the guy said needed parts, which would take a few days to arrive in. I agreed to have them order the parts. It has now been 5 weeks, and a few phone calls/texts to them, and the last response from the owner, Rick, on May 29 was, "I'll call you later today." Now I have to pay someone else to come and figure out what parts need ordered for my sandwich line refrigerator.
Not a happy camper here. read more