Westmont Optometry is amazing!! The owner, Dr Chou, and the ladies, namely Rosie and Jen are extremely professional, very helpful!! I have had excellent service for the past 4 years as their patient! So thankful I found this office!!! read more

Westmont Optometry always provides great service and they make our visits there easy when it comes to eye care.

I had a thorough exam and understood all I needed f my eye health. I appreciate the efforts made to make me feel like a valued patient.

This is my second year being a patient here and I just finished my second eye exam. First of all, my prescription from last year is still clear and amazing. Second, the docs here really focus on your eye health. Third, they go out of their way to take into account your insurance coverage and ensure your maximize benefits utilization. read more

Dr Chou was amazing. The most thorough eye exam I have ever had. He took his time and explained so much and the different equipment used , that was a first. All optometrists in past didn't go into this much detail. Loved it. Great service very patient and took time to answer all my questions. I was very picky with my eye glass selection and they were very patient and great service. Loved it. Will be back ! read more

From the greeting I received upon arrival to the exam and finalization, top notch service. Dr. Ilagan is awesome! Thorough and caring. So glad I chose them as my Optometry services. read more

As always, great service and recommendations from the staff. The experience is less stressful than going to a big box store. read more

Always a great experience!! Office staff are super friendly and knowledgeable. All my concerns were addressed. read more

Overall, a wonderful experience from Westmont Optometry. From the moment, I arrived at their office. It was clean, organized and had a plethora of frames to select from. Their office staff is kind and thoughtful. The doctor was extremely patient and answered any of my questions along the way. I didn't feel rushed when choosing my beautiful frame. They explained in detailed my bill. I'm glad I got my eyes examined here. I will be recommending my family and friends to this office. read more

I've been coming here for three years, including my family. The staff to doctors are very friendly, helpful, and professional. Had my annual eye exam today and was very happy with the extensive selection of frames and the provided assistance to help with my selection of two frames. Much appreciated, Dan C read more

Incredibly friendly staff. Lots of great options for a couple of pairs of glasses. Not rushed, super helpful and professional. Highly recommended. read more

I've been going to Westmont Optometry for several years and I could not be more pleased. I just had my regular eye appointment and, as always, Dr. Ilagan was so efficient and thorough with my examination. She also took time to help select just the right frames, and I did need help with so many to choose from! Dr Chou was so helpful as well, going over my insurance and costs for my new specs. I'm now looking forward to getting them! read more

I went to Westmont Optometry for the first time due to my insurance changing and I had my eyes checked back in December now we're in March and in between this time, they had changed my lens part because they were too strong, and I was able to read the sign with street names when I was at the stop signs and I'm still having same problems with my glasses. I keep having headaches can't see that well when I decided to pay out-of-pocket and go back to the doctor. I used to go to for the last 20 years had my eyes rechecked and my prescription is incorrect so I went back up to the doctors office trying to tell them that my prescription was incorrect if they could please correct the lens so will be able to see and I got the turnaround saying oh I don't know if it's the same material. I don't know if I maybe we could fix it and by fixing it was too tighten the frame, but I don't understand how that's supposed to make me see better so I asked nicely please can you change the lenses to the prescriptionI have and they told me oh we have to recheck your eyes. I was so upset did not try to attempt to tell me OK let's send the glass back and get new lenses so I was so upset after paying all that money not willing to correct it so I picked up my glasses and walked out as I did not want any drama, but very upset with the customer service did not attempt to stop me or call to say sorry we will correct your glasses read more

I would like to thank and recommend Westmont Optometry on Western in Rancho Palos Verdes, CA for their care and expertise. From Rosie, the Assistant to Dr. Jeffrey Chou it was a very easy appointment. I appreciate the ease of getting an appointment, help in selecting eyeglass frames from Rosie (Hope I have her name correct) to Dr. Chou's professionalism and expertise in the exam. The office location is easy to get to and parking is great too! read more

Dr. Chou and his front office have transcended the optometry game. From the moment you walk in to the moment you complete your appointment, you are met with smiles and delightful attitudes to assist you in your journey to seeing in HD. Walking in as a first time patient but with how the staff treated me, it felt as though I have been a patient there for so many years. Dr. Chou and his meticulous methods have really set the bar high for me. His attention to detail to every step of the process and regurgitating his methodologies to me shows how transparent and caring he is for his patients. I was in awe with the amount of time he spent with me to discuss the health of my eyes and making sure I get the PERFECT contact lens fit for my astigmatism. I drive an hour and a half to see Dr. Chou and it was worth it for the care he and his team provides. If you're looking for a sign to find a new provider, here it is. read more

Great customer service and frame selections. This was mine and my husband's first visit and we were very pleased with the staff. We had a tricky insurance situation where we wanted to utilize dual coverage before one vision policy expired and they were able to determine the optimal use of our coverage. We live just down the street and love that the office is less than 10mins away. read more

Another great visit to Westmont. Fantastic support and professionalism. Both my wife and I did our yearly review today and it was successful and complete. read more

Staff and Dr were professional lot of frames to chose from Took me on time located in a handy shopping area

I've been waiting for over a month to pick up my glasses. I ordered two pair. The receptionist keeps giving me different information every time I call. I've asked multiple times to speak with the Dr. however she refuses. I'm often placed on hold and hung up on when trying to get updates on the delay. I feel like I've been scammed out of 400 dollars of my hard earned money. read more

My appointment started on time, no waiting. They were very thorough with exams and answering all my questions. Operational hours are perfect for I commute an hour away. I highly recommend! read more

During our visit, Dr Chou and his receptionist were welcoming, attentive, and courteous. Thank you Dr Chou for your patience and expertise. My mom's vision has been restored with a comfortable, working prescription and digital multifocal lenses that she has adjusted quite well to compared to years past at a previous office. She felt very taken care of. Highest recommendation! read more

Westmont Optometry is a gem in RPV! Great location on Western Avenue with abundant parking makes the office very accessible. Also very easy to make appointments. Dr. Chou and Dr. Ilagan are both excellent optometrists and very thorough. read more

Great experience having my eyes examined at Westmont Optometry today. I found my new eye doctor.

I recommend Westmont Optometry :) Compared to my family members using contact lenses, I never had to visit optometrists. However, I felt it's time to check where my eyes are at. I'm happy to finally get my eyes checked at Westmont Optometry! Location is clean & staff are kind. Dr. Niida examined me today, and her thorough explanation & patience really made me feel comfortable asking questions. My insurance covers a certain type of frames, yet the staff shared my options - I am excited to get my first pair :) read more

Westmont Optometry - Trying on my first pair of glasses - Optometrists Near Me - Rancho Palos Verdes, California

The staff at Westmont Optometry are fantastic! Dr Chou and Dr Ilagan have taken care of my family and I and i can't say enough, the best eye exam and care. Jennifer and front desk were amazing! as always they both go above and beyond to answer any questions and help with frame selection both very knowledgeable and professional. read more

Had an appointment last week and everyone was super awesome and definitely made me feel welcome. Glad I chose to come here!

Dr. Chou is great! Very knowledgeable and alleviated my dry eyes :). Great selection of sunglasses as well~

This optometry place was very awesome.. They were all friendly and took their time and answered all my questions.. I would highly recommend this place to anyone who asked of a great optometrist place.. read more

Amazing staff and selection. This is our second set of eye exams & glasses with Westmont Optometry. Very helpful with their recommendations on preventive eye and glasses care. read more

Everyone here is great! From beginning to end, great experience overall. I've been here for about 4 years and always recommend to anyone in the area. read more

Fantastic experience from beginning to end. I was able to make an appointment online for the same week, there were lots of convenient appointment times available. The Dr saw me right on time, she did everything (I never saw anyone but her) so the appointment was really efficient and I didn't have to repeat things to multiple people. She very clearly told me all of my options and was thorough, knowledgeable and professional. She was so patient with me learning to put my contacts in for the first time. The front desk women were both exceptionally friendly and helpful and no high pressure sales! They communicate easily via text and are very responsive, they sent me my prescription immediately through email. Super happy with my experience, highly recommend. read more

I hadn't had an eye exam in many years due to cost and a bad experience as a child. Anyhow I found Westmont through my provider and was able to quickly book an appointment. Right around the holidays. Now I read reviews but as a former business owner I take reviews with a grain of salt and make my own mind up. I tend not to review nowadays-as my hands get so numb while typing but must on these folks. 1. No one was rude as people have mentioned I mean no one. They were nothing but helpful and the dr was great. 2 wonderful while small selection of glasses unique and simple to find the right style. 3 my bf visited lens crafters a few weeks ago it took hours of waiting and no eye exam then almost 4 weeks to get the glasses Westmont was completed in minutes no wait and very polite when I had to leave to deposit money and return to finish the transaction. 4 upon my return I noticed there were customers waiting they were rude. The customer! So my advice give this place a try friendly, clean , fast and helpful! Thanks ladies! read more

I had a great experience with my first time visit today. From the moment I walked in, everyone was friendly and very service oriented. They made you feel at ease the whole time I was there. I appreciate Dr Ilagan's thoroughness and professionalism. She made sure I was comfortable and taken cared of and explained everything I needed to know and expect regarding my condition. I appreciate Jen's recommendation and knowledge on the glasses; contact lenses & insurance information as she was helping me choose the proper eyewear. The office is clean and they have a good selection of glasses as well. I would definitely recommend this place. read more

I would give it zero star!!! I called on wed. May 12 2021, at 1:28 Talked to Julia. Ask questions about my insurance she said she would call me back by the end of the day. For them that is 6:00 PM. Received a phone call at 4:59 PM. Picked it up on 2nd ring they hung up on me. I tried to call back it rang then said they were closed for the day. Thu they open at 2:00 PM - 7:00 PM NO ONE CALLED ME BACK. My Conclusion is that they do not need any new clients!! They are not interested in Answering any questions. When they tell you they'll call you back they won't. Spend your money where they respect you. read more

Great service, all the staff are very helpful & friendly. I've been coming here for years & will continue to do so! read more

Westmont Optometry - New frames coming up! - Optometrists Near Me - Rancho Palos Verdes, California

Great staff. Both Doctors are thorough and personable. Quick appointment and I received my new glasses Within a week.

Terrible service. I've been calling for 3 weeks trying to obtain my daughters prescription to purchase glasses for her. When I called to see if they'd help me get her another pair since she lost hers they were so rude and cold. Said her insurance won't cover another pair until 2024. Okay fine send me her script so I can just buy her glasses. Asked for my email and they never sent it. Called again said they would send it. Still not sent. I either get a stale "okay we will send it" or they don't answer nor do they call you back. Went to Carson vision, they were so helpful! They called my insurance and were able to get her another pair of glasses! Go to Carson vision!!!! So helpful. They went above and beyond. read more

The young girl that works the telephones is RUDE!! Dr. Shehata is very sweet, it's unfortunate that she has hired such a person that does not know how just a little respect can earn loyal patients. I have ILWU insurance so I am blessed with choices. There are way too many Optomatry places to choose from rather than to be treated so poorly. Be kind to everyone! Kindness goes a long way. read more

Great service and communication, very helpful! Contacts received. Highly recommended (per my husband)

well i finally received my glasses received a text message after closing hours that they were ready for pickup. when i got there i was greeted with a friendly smile which always have been great. had my glasses adjusted for proper fitting. my eye glasses did not come with a eye glass case. however i was given a cloth to wipe them when needed to be. i said wheres the case i was told you can purchase a generic one for $10.00, i have been wearing prescription eye glasses for 10 years and i have been to different optometrist throughout the years never i mean never have i not been given a case for my eye glasses when picking them up. i was handed my glasses and said hey your set to go t.f well i tell you this i will never ever i never return here again this is definitely a lesson. remind you there glasses are very expensive my suggestion is to get your prescription and order online im pretty sure thats were they get theres from as well. a $12.00 frame but want yo charge customer $420.00 i will not but thanks read more