I'm grading my review of Kleinman one star, only because a review cannot be posted without a…read moregrading. In truth, he deserves -10 stars, based upon my interaction with him today. I was referred to him by my family dentist for recurring, intense gum pain where my dentist had extracted four teeth a few years ago because my dentist can't figure out the cause of the pain. Kleinman walked into the exam room, with a face that would stop an 8-day clock, didn't even introduce himself, and said in an I-couldn't-care-less tone of voice, OK, so what's the problem? When I told him, he said this isn't my area, you need an oral surgeon (before he had even looked at my gums). Aren't gums the specialty of a periodontist and isn't Kleinman a periodontist??? Then he said my dentist hadn't referred me to him, I had chosen him myself, which is a lie, making him a liar, and I told him so. I had a copy of my dentist's referral in my purse and my dentist had sent him copies of my most recent X-rays of the gum area weeks ago. Then he finally got around to looking at the gum area, pressed down hard on it, I saw stars, he said it's probably a bone infection, tell your dentist to open it up and clean it out. When I told him my dentist had already opened it up and found no cause for the pain, Kleinman said then go see an oral surgeon, I can't help you.
An addendum to the review I posted yesterday ---
Last night I found a message on our answering machine from Kleinman's office, left yesterday morning, to advise me not to show up for my appointment yesterday afternoon --- because Kleinman had reviewed my records from my dentist and, on the basis of those, he had determined that I need an oral surgeon, not a periodontist. What??? First of all, he had told me that he hadn't received anything from my dentist --- no referral, no X-rays, no records, nothing. He told me that his staff had told him that I had taken it upon myself to find him and make an appointment. So how could he review records that he claimed he hadn't received??? He is such a liar. Secondly, it was in late March when my dentist had sent him my most recent X-rays and I had made the original appointment, April 15, which I subsequently needed to change to April 29 because I was sick on the 15th. The time for him to have reviewed what had been sent to him by my dentist and to have let me know he couldn't help me was long before April 15 had rolled around. Not one month later, on the morning of the appointment, after I had rescheduled it, after I had filled out multiple forms online. Not to mention --- his office had called me a few times prior to April 15 to ask if I could come in ahead of the 15th whenever they had received a cancellation from another patient. And why wasn't I told this at the receptionist desk when I showed up there yesterday??? Instead, she had me fill out yet another form, take a seat, and wait for Kleinman to see me. Now I see why Kleinman was so rude, abrupt and dismissive with me yesterday in the exam room --- because he had already decided he had no intention of helping me and he wanted to get rid of me ASAP.