Great neighborhood. Staff are always very friendly and respond to any issues or maintenance…read morerequests either same day or next day.

Me and my friends came here today to visit my disabled aunt, as we were in the pool a female worker…read morevery rudely asked us if we were supposed to be there and we said yes my aunt lives here and she proceeded to say my aunt needed to be down at the pool just so we could be there. My aunt is severely disabled and cannot go to the pool. She was very unprofessional and disrespectful for no reason. We used to come here all the time for the past 4 years so this must be a new worker.

Save your money and go somewhere else. This place is overpriced as hell for what they have to…read moreoffer. $1,870 for 1 room! The only nice thing is they have plenty of parking. Other than that, I can't wait to move out. Not to mention they are terrible to message back. Every time I message them I end up calling because no one emails back. I emailed 2 people in the office weeks ago about my move out and if they're gonna do a walkthrough with me before I turnover the keys and have not received a reply either. While the team is always nice on the phone and in person, they are the worst team to reply back. They always say they are understaffed but to not receive 1 single reply in weeks?! PLEASE save your money and go somewhere else. I would not recommend this place to anyone. Ps. This review is not to bash the team at victory flats which is always wonderful. It's to bash the parent company Simpson. Maybe they need to hire extra people or do something to make it easier on their team to manage a big complex like this one.

My partner and I walked into the leasing office to get some information. We we're not greeted nor…read moreacknowledged by the woman working there. As we were waiting, we overheard the leasing office woman explaining information about this apartment complex. She kept mentioning different types of fees and street parking- which is next to none.

I have a pit bull, which probably already tells you most of what you need to know. I got her as a…read more9 month old puppy, and she immediately made short shrift of my entire, 25-year-old (pretty rotted) perimeter fence. Not a small job, and an emergency one, because she LOVED running around the neighbors' yards. Lucian and his Dad braved the elements on extremely short notice, and built an entire new fence (mostly in the rain) for a great price. They gave me lots of upgrades, like unknotted wood, and thicker footers, and were incredibly fast and efficient. Its beautiful. That should have been enough, but - no - then my about six months later my back neighbors got their own Bernadoodle puppy, and the two dogs decided they didn't want a fence, so my pitty figured out how to pound her head against the boards until they bowed, then get her jaws on the wood, and tear through it. Lucian agreed that metal roof panels attached to the back fence would probably work (either that or an electric cattle fence), so he and his son came back out with the panels, cut them to fit, and spent a day attaching them, which - it turns out - is not as easy as it sounds. Again, quick service and excellent value. This family business, NW Modern, is fantastic, and I highly recommend them. And yes - it appears the metal roof panels are working!

Amazing experience!!! Lucien and his crew installed two perfect fences: one cedar fence on the side…read moreof our home to create privacy and build a dog run, the other was a metal fence with cables to match a small fence already installed. They are one of very few companies that do BOTH wood and metal fencing. MOST IMPORTANT: They were great communicators, very professional, easy to work with and overdelivered in terms of quality and attention to detail. We got three bid and their price was the best and the work was outstanding. I would go right to this company and don't even consider anyone else. Great experience all around! Lucien is a stud!

My time at Peloton Apartments has been marked by unresolved maintenance issues, rampant theft,…read more unprofessional notices/communication, and a lack of accountability from both on-site management/maintenance and the property owners, Security Properties Residential. One of the most distressing incidents involved the destruction of a custom planter containing my late mother's ashes during unauthorized maintenance. Despite reporting it immediately and providing video evidence, I received no meaningful response for over a week, only a request to "prove it," with no apology or offer to address the damage. This occurred alongside other issues such as ignored work orders, safety concerns, and illegal entry notices violating Oregon's 48-hour requirement, giving themselves all week to stop by unannounced. The on-site manager repeatedly blocked my attempts to reach corporate representatives, refusing to provide any contact beyond his team. Since formally filing a complaint, I've experienced increased discomfort in my home and continued disregard for outstanding concerns. All while getting notices of rent increases and credit improvement scams from Security Properties. Another issue is that the building is covered in dog and pigeon waste. The majority of tenants are dog owners and "walk" their dogs anywhere in and around the building, so do the math. The stench last Summer was ridiculous. The Hub Lounge was also covered in pet hair and waste on the deck when we booked it, along with a rancid meat-caked grill, and they refused us a refund. Zero accountability or goodwill towards tenants. This review reflects my personal experience and is based on documented facts submitted to the Oregon Bureau of Labor and Industries (BOLI) in an active tenant rights investigation. If you are a current or former tenant and have experienced similar treatment, I strongly encourage you to submit your complaint to BOLI. Your voice matters and you're not alone. I hope Security Properties and the Peloton management team take this as an opportunity to reflect on how they treat residents and to improve communication, compliance, and care for those who live here. Save the AI response as a certified letter and several calls and letters before that earned me no response or acknowledgment. My

This place is really overpriced for the experience of living here. Pick any other building in the…read moreneighborhood and you'll have a better time. - THE NOISE you can hear everyone all the time, no matter how quietly they move around. They can hear you, too. the sound insulation is terrible. even if you are tolerant of noise, and even if you're a quiet person, you will hear others and be heard all day. I assume too cheap to spring for better sound insulation. - CHEAP FINISHES some things about peloton are nice - the windows are big, there is enough room for your clothes. But my fridge door didn't open properly because it was shoved against the wall, and the floors are cheap - that cheap vinyl tile crap and some odd, thin office carpets in the bedroom. the heaters stick out in the bedrooms and suck up a lot of the room. there is no a/c in the main areas of a lot of apartments - only the bedrooms. THE WINDOWS BARELY OPEN. some units the living rooms get really hot in the summer. the vents in the bathrooms did a terrible job of clearing air, and cooking and bathroom smells from other apartments would sometimes enter our unit. there are no switches to control the bathroom vents at all. - THE CRIME my car has been broken into several times parked right out front. the underground garage (that you pay extra for) has also had a problem with break-ins, and frequently has broken doors. There is a package room....that is constantly having theft issues. doors will randomly break and not lock. bike theft issues. it goes on and on. you pay a lot to have all these problems. - THE STAFF TURNOVER the people who work here ARE friendly, and do their best. But the amount of office turnover (and maintenance turnover, and security turnover, and rent portal turnover) is crazy. - THE MISSING SERVICES When I moved in, Peloton claimed to offer free streaming fitness classes that I found after leasing literally did not exist. They were still advertised on their website months after I found out they had been discontinued. the (single!) bbq grill the entire building shares was broken and out of commission....for like a year until it was finally replaced. the entire maintenance staff quit at some point, and had to be replaced. every day it's some new problem. - GREEDY ALGORITHMS SETTING RENT this is one of those buildings that clearly uses software to set new rents and control rent increases (class action lawsuit, anyone?). You can go to their listing history for an apartment on zillow and see the rent change by 5-15 dollars every few days. No human decides to adjust rental listings by 5 dollars every few days - that is electronically dialed-in greed. I read an article about this: https://www.propublica.org/article/yieldstar-rent-increase-realpage-rent Peloton should be ashamed of itself. - THE OUTRAGEOUS RENT INCREASES A ton of us have left and are leaving due to inappropriate rent increases vs other options. Rents here are hundreds more than other new "luxury" buildings in the area with the stame stuff, and the rent increases they try to get from you after a year are insane (and the terms are weird - talking to neighbors, some got weird 14-month renewal options, but no 12 month lease?) they are definitely a complex that plays "chicken" with the hassle of moving, but at this point Peloton has priced itself out of competition with other properties. ONE ELEVATOR PER BUILDING - squeezing one more unit out of each floor instead of having TWO elevators means we get to wait a long-ass time every time we leave for work and come home. Why 2 stars: One star because most of the gym works most of the time, and one star for the nice people who work in the front office downstairs. none of what sucks about living here is their fault, and the lady who throws the puppy parties is sweet. They get a star. - Anne Onymous

There is absolutely zero transparency and utilizing the eviction process to retaliate is a big…read moremoral no. Especially, when Chris decided to get an attitude, stopped communication because I voiced that I have rights. Chris, you were the one that told me that I would have to sue to get ADA accommodations. I did what you told me to do. In return you refused rent just to evict will get you the apartment back now but strengthens my lawsuit for non compliance. DO NO LIVE HERE. ZERO STARS! And do no use to pool or hot tub. Someone with flaky nasty skin got in there.

A HEADS-UP FOR PROSPECTIVE RENTERS! After making the last…read morerent payment, I received a final statement for $120 ABOVE the $500 "REFUNDABLE" deposit I gave them a year ago!! I expected there would be lagging utility charges deducted from the deposit -- approximately $200. What I didn't expect was a $200 'standard' cleaning fee and $185 carpet clean/drip pan replacement added to the move out statement. I left that space in good shape - was only there 9 of 12 months. No pets. Nothing that would require add-on charges for damages. It was made clear to me by management that no matter how well I cleaned the place, their cleaners would come in behind me to clean as well. You shouldn't be allowed to advertise a "refundable deposit" if the math in the final bill proves there will be NO REFUND! BTW, those $385 'standard cleaning' fees are not allowed to be charged in Portland area rentals. It's the law.

I lived in an apartment managed by High Five Properties for the last 9 years. Lisa was by far the…read morebest landlord I have ever had. Any issues I had were promptly taken care of. My fridge stopped working and within 48 hours there was a new one in the apartment. Lisa was always quick to respond to communication and she is very friendly. I had to move for work and family otherwise I would have continued renting from her. I would recommend anyone moving to/in Portland to rent from Lisa at High Five.

I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

DO NOT MOVE IN HERE To start our apartment was disgusting upon move in, the toilet had a black ring…read morearound it and crusted on rust or feces on the flusher I'm not sure; I cleaned the floors before we moved everything in and with one pass of a swifter it was black. Shortly after we moved in we began dealing with hundreds of ants coming into our apartment causing me to have to deep clean just about everyday when I get home from work cause ants come out of the unsealed cracks where the walls meet the floor. They must have an ant infestation or something going on in the walls but definitely should have been mentioned prior to us moving in because we would've gone elsewhere, to top everything off this apartment complex has COCKROACHES which I found out by turning on the closet light and theres a roach in the light. Our dishwasher and washing machine gave off a horrible smell the first few weeks of us moving in and there's mold around the light fixtures and wouldn't be surprised if there's mold elsewhere. This place is NOT well maintained and honestly needs to be shut down it's disgusting and we will moving out as soon as our lease is up and make sure to spread the word publicly that this complex is disgusting and to not move in here. Here's some pics of what I'm describing.

Very nice apartments. With gym and swimming pool facilities…read more Very nicely maintained and leasing staff is very helpful. Events are also organized for the community members which adds to the excitement. Best community in the neighborhood.

After reading several of the posts about the trash pick up, I could clearly see it was an issue…read morewhile on my tour. Gross. No thanks!

When we toured the place was a no brainer decision to get our next home here. Nice complex, amazing…read morestaff & great location.

Super safe and friendly staff and clean I love living here everyone is quiet and friendly and…read morerespectful

This review is so long overdue! I have lived at Heartline for going on 5 years now and I cannot say…read moreenough amazing things about not only this complex, but the people who work tirelessly to ensure that the residents here are home. Lesley is an absolute rock star - I don't know what phrase means to go above 'above and beyond' but when I figure it out... I think it must mean to "Lesley it" because that woman gets things done (and in style). Not only that, the entire team has pretty much remained the same since I've been a resident, which I love. From the front office, to the maintenance crew, they're all great - so gracious and willing to help whenever they can. I absolutely love living at Heartline, can't recommend it enough!

They are decently priced apartments and they have amazing amenities. The office staff is always…read morereally nice also. They keep the pools and jacuzzi very clean too. Love it here!

As confirmed this place is a complete rip off. Finally was able to leave, but of course at a cost…read more As if the $2300 lease break fee wasn't enough, it appears we are being charged an $80 "cleaning fee" even though we left the place spotless and they are renovating it regardless. You are very welcome MV for us covering your renovation clean up. Save yourself the headache and find something better.