These chaps have been in business on the corner for as long as I've lived in the area. They are one…read moreof the last of the independent optometrists in Auckland. They have a great range of glasses frames in stock - I just ordered some very cool Ted Baker ones. They are relaxed, personal and take an interest in what you do so they can personalise the experience. I've recommended Harrison and Graham to many friends and colleagues.

I'm a big fan of avoiding chain stores where possible, and this is an example of a local business…read morewhere staff actually remember who you are from visit to visit and they take the time to properly explain what your eye test has shown and what that means, etc . Have heard one too many stories about negative experiences at chain optometrists. Harrison and Graham has been in Ponsonby for years and has a good range of frames, including frames for all your hipster needs. They've got a bunch of sweet sunnies as well that can have prescription lenses put in them The prices for eye tests are reasonable, and the staff are generally up for a good yarn. Super cute range of kids frames, just as an aside (including some very excellent kids sunnies that made me wish i actually had a kid to put them on...).

Luckily, I have been blessed with sufficient eyesight so there has been no reason to search the…read moreworld for a pair of glasses that suit my tiny face - so far. But three of my family members, who are not so lucky, have been faced time and time again with the daunting task of hunting for these 24/7 accessories. Nicholls Optometrists (we always called it "the Browns Bay one") proved a winner all round. After multiple trips into this place with my family I can safely say the staff here are as friendly and onto it as they come. The real stand out, I thought, was the honesty that came from the sales assistants who had no problem openly admitting that a pair of glasses looked ridiculous. And lets face it - when spending a huge sum of money on something that may define your face for near eternity you certainly want some honest opinions, even if they come out harshly. Moral of this story... I have traipsed through so many bloody optometrists with my picky mother, opinionated sister and couldn't care less father and every time we all ended up back here. The glasses may not come as cheap as some other places but the service, selection and dedication to the customer puts it clearly in the lead.

From the owner: At Nicholls and Associates Optometrists, we believe that visiting your Optometrist should be an…read moreenjoyable experience, which is why were dedicated to going the extra mile for you. We are a family owned and operated business, with over 30 years serving the East Coast Bays community.

Ernest saved my life by providing emergency help replacing lenses as I was traveling from…read moreCalifornia...very nice facility and very helpful staff.

Rudest staff member I've ever interacted with in my life…read more Went in to try some glasses on as I'm in the market for new ones. Upon trying on a random pair, the passing staff member (who was actually serving another customer) threw over her shoulder at me "those are too big for you". I was confused, did she mean me? She then ignored her customer (who was hunting for a specific pair of frames) and listed out to me all these reasons the glasses I happened to be trying on were wrong for me. "They're sitting on the bridge of your nose" was one of the things she said to me. Are glasses not supposed to go on your nose? Should they be on my chin? "The glasses are too wide" The frames felt very comfortable to me and I told her so. She told me "well they're too big for you. I wouldn't sell them to you." I'm sorry, you won't accept my payment if I do like these frames enough? I could not believe she actually said that to me and so I told her "that's ok then I won't purchase glasses from you at all, certainly not with that attitude." She then turned to her original customer and started going on about why she was right in her assessment of the frames on me. I was fed up at this point and put the frames back and left the store. That was not customer service. Your job is to suggest recommendations, NOT shove your opinion down my throat. You did not ask me if I needed/wanted help, nor did I ask for help. Furthermore, when I told you I found the frames comfortable, you stop talking about your non-reasons for why I shouldn't buy them. Absolute worst customer service I have ever experienced. If you need glasses, I suggest a different Specsavers branch because the people there are useless and rude.

Got an eye exam done. Was fast and professional. 20% discount for students when it came to buying…read moremy glasses which was cool. The eye exam was FREE for students which made my day.

Tiffany glasses broke and the Takapuna branch was very very unhelpful. Do not buy your glasses…read morefrom here.

The service is outstanding and the optometrist is wonderful- he takes the time to make sure that…read morehas fitted you correctly with the right prescription. Our whole family goes to this branch and we all greatly appreciate the care we have received. Couldn't recommend more highly.

Best optometrists in Auckland!! Very helpful, caring and…read morefriendly. Accurate frame adjustment and affordable prices. Been dealing with them since 2010 and am still a very satisfied customer! I highly recommend! Thank you for your Superstar service ******

Awesome place to have an eye exam. Large clean place. Great equipment and large frame selection.read more