These chaps have been in business on the corner for as long as I've lived in the area. They are one…read moreof the last of the independent optometrists in Auckland. They have a great range of glasses frames in stock - I just ordered some very cool Ted Baker ones. They are relaxed, personal and take an interest in what you do so they can personalise the experience. I've recommended Harrison and Graham to many friends and colleagues.

I'm a big fan of avoiding chain stores where possible, and this is an example of a local business…read morewhere staff actually remember who you are from visit to visit and they take the time to properly explain what your eye test has shown and what that means, etc . Have heard one too many stories about negative experiences at chain optometrists. Harrison and Graham has been in Ponsonby for years and has a good range of frames, including frames for all your hipster needs. They've got a bunch of sweet sunnies as well that can have prescription lenses put in them The prices for eye tests are reasonable, and the staff are generally up for a good yarn. Super cute range of kids frames, just as an aside (including some very excellent kids sunnies that made me wish i actually had a kid to put them on...).

Luckily, I have been blessed with sufficient eyesight so there has been no reason to search the…read moreworld for a pair of glasses that suit my tiny face - so far. But three of my family members, who are not so lucky, have been faced time and time again with the daunting task of hunting for these 24/7 accessories. Nicholls Optometrists (we always called it "the Browns Bay one") proved a winner all round. After multiple trips into this place with my family I can safely say the staff here are as friendly and onto it as they come. The real stand out, I thought, was the honesty that came from the sales assistants who had no problem openly admitting that a pair of glasses looked ridiculous. And lets face it - when spending a huge sum of money on something that may define your face for near eternity you certainly want some honest opinions, even if they come out harshly. Moral of this story... I have traipsed through so many bloody optometrists with my picky mother, opinionated sister and couldn't care less father and every time we all ended up back here. The glasses may not come as cheap as some other places but the service, selection and dedication to the customer puts it clearly in the lead.

I went to Mortimer Hirst last year and they repaired my glasses twice, once while in lockdown by…read moredrop off I could drop them in the mailbox. These year I had my eyes examined. Aki did a very thorough eye exam and found issues that had not been noticed prior. He explained everything to be me and went through the results as slowly as I wanted. Morgan helped me select frames and took care of the finance side. His and Belinda's communications very timely. Excellent customer service !!! This was the best eye exam I have ever had and the retail service was lovely. Thx A, B & M