These chaps have been in business on the corner for as long as I've lived in the area. They are one…read moreof the last of the independent optometrists in Auckland. They have a great range of glasses frames in stock - I just ordered some very cool Ted Baker ones. They are relaxed, personal and take an interest in what you do so they can personalise the experience. I've recommended Harrison and Graham to many friends and colleagues.

I'm a big fan of avoiding chain stores where possible, and this is an example of a local business…read morewhere staff actually remember who you are from visit to visit and they take the time to properly explain what your eye test has shown and what that means, etc . Have heard one too many stories about negative experiences at chain optometrists. Harrison and Graham has been in Ponsonby for years and has a good range of frames, including frames for all your hipster needs. They've got a bunch of sweet sunnies as well that can have prescription lenses put in them The prices for eye tests are reasonable, and the staff are generally up for a good yarn. Super cute range of kids frames, just as an aside (including some very excellent kids sunnies that made me wish i actually had a kid to put them on...).

Ernest saved my life by providing emergency help replacing lenses as I was traveling from…read moreCalifornia...very nice facility and very helpful staff.

Rudest staff member I've ever interacted with in my life…read more Went in to try some glasses on as I'm in the market for new ones. Upon trying on a random pair, the passing staff member (who was actually serving another customer) threw over her shoulder at me "those are too big for you". I was confused, did she mean me? She then ignored her customer (who was hunting for a specific pair of frames) and listed out to me all these reasons the glasses I happened to be trying on were wrong for me. "They're sitting on the bridge of your nose" was one of the things she said to me. Are glasses not supposed to go on your nose? Should they be on my chin? "The glasses are too wide" The frames felt very comfortable to me and I told her so. She told me "well they're too big for you. I wouldn't sell them to you." I'm sorry, you won't accept my payment if I do like these frames enough? I could not believe she actually said that to me and so I told her "that's ok then I won't purchase glasses from you at all, certainly not with that attitude." She then turned to her original customer and started going on about why she was right in her assessment of the frames on me. I was fed up at this point and put the frames back and left the store. That was not customer service. Your job is to suggest recommendations, NOT shove your opinion down my throat. You did not ask me if I needed/wanted help, nor did I ask for help. Furthermore, when I told you I found the frames comfortable, you stop talking about your non-reasons for why I shouldn't buy them. Absolute worst customer service I have ever experienced. If you need glasses, I suggest a different Specsavers branch because the people there are useless and rude.

Tiffany glasses broke and the Takapuna branch was very very unhelpful. Do not buy your glasses…read morefrom here.

The service is outstanding and the optometrist is wonderful- he takes the time to make sure that…read morehas fitted you correctly with the right prescription. Our whole family goes to this branch and we all greatly appreciate the care we have received. Couldn't recommend more highly.

Luckily, I have been blessed with sufficient eyesight so there has been no reason to search the…read moreworld for a pair of glasses that suit my tiny face - so far. But three of my family members, who are not so lucky, have been faced time and time again with the daunting task of hunting for these 24/7 accessories. Nicholls Optometrists (we always called it "the Browns Bay one") proved a winner all round. After multiple trips into this place with my family I can safely say the staff here are as friendly and onto it as they come. The real stand out, I thought, was the honesty that came from the sales assistants who had no problem openly admitting that a pair of glasses looked ridiculous. And lets face it - when spending a huge sum of money on something that may define your face for near eternity you certainly want some honest opinions, even if they come out harshly. Moral of this story... I have traipsed through so many bloody optometrists with my picky mother, opinionated sister and couldn't care less father and every time we all ended up back here. The glasses may not come as cheap as some other places but the service, selection and dedication to the customer puts it clearly in the lead.

From the owner: At Nicholls and Associates Optometrists, we believe that visiting your Optometrist should be an…read moreenjoyable experience, which is why were dedicated to going the extra mile for you. We are a family owned and operated business, with over 30 years serving the East Coast Bays community.

I am visiting here on vacation and had redness in my eye. The doctor examined me without an…read moreappointment and sent me to the pharmacy. I could tell the doctor had no time to see me but worked me in anyway. Thank you Visique!!! Very empathetic practice. In and out within 20 min.

From the owner: Optometrist, David Lee, welcomes new and existing customers to come and visit the team at our new…read moreVisique Botany store! We offer the latest in eye care technology and take great pride in offering only the best in customer care! So come meet the team at Visique Botany Optometrists on the corner of Te Irirangi Drive and Bishop Dunn Place in Botany. Centrally located opposite Mitre 10 and Sancta Maria College. Visique Botany Optometrists - We take eyes seriously!

Got an eye exam done. Was fast and professional. 20% discount for students when it came to buying…read moremy glasses which was cool. The eye exam was FREE for students which made my day.

How do I write this without going overboard. I've been very happy with my prescription spectacle…read moreexperiences at Gates for a few years however today Lee, the owner, provided me with the best service I've ever received, anywhere. He solved a pretty big problem I created with the most professional demeanour you'd only ever dream of. If you are looking for absolute expertise go and see what the team at Gates has to offer. Especially Lee. Honestly you will not be disappointed.

Excellent, excellent, excellent. For years, Gates has had consistent, excellent customer service…read more Each time I have gone in, even if in service of glasses not purchased there, the staff has been helpful, gracious, relaxed and professional. Their range of frames is more interesting than more others in Auckland too. Keep up the good work, Gates Team. (And no, I swear, I am not related to any of them--they just plain old deserve a good review). Give them your business.

Specsavers really has made eye health more affordable I think when compared to independent…read moreoptometrists or OPSM. They have really great pricing and often deals on eye exams and they use up to date testing methods and state of the art machines to ensure that you are getting the best possible service. They don't just check your prescription here but also your health which they can tell from looking at the back of your eyeball. They can tell you if you have diabetes even. I went for an eye exam here a few months back and was impressed with the service overall. Of course they wanted to sell me glasses of which I must say they have really good deals and pricing on frames but I did not want to buy my frames from here. Last time I went to OPSM and took my own frames in and they put my lenses in them for me. If you are wanting to do something similar and not buy their frames then I would go elsewhere (which I did) because they will not give you your prescription, even though that is the service you paid for because they want you to buy their glasses. Fair enough I suppose but then I was told they do not guarantee workmanship on glasses they put lenses into, even though it is them putting the lenses in. If I buy Tom Ford or Gucci frames, the quality is going to be better than anything they sell there so I don't know why they don't guarantee their own work, makes me doubt their service to be honest. If you want your actual prescription so you can buy glasses online as I do, then go to an optometrist that is more service than retail. What Specsavers do have which is good is for contact lenses wearers like myself, if you buy from them they give you a free eye exam a year, that is good. I took them up on that.

Friendly and consistent service as usual!!!The team here at New Market are the bestread more