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    TD Bank

    TD Bank

    (18 reviews)

    Jackson Heights

    One of the most incompetent banking experiences I've ever had…read more I came to this TD Bank branch to stop unauthorized withdrawals and file a Regulation E dispute. The employee claimed it was handled. It wasn't. The dispute was filed incorrectly, the merchant was never blocked, and money continued to be taken from my account. I only discovered this after weeks of stress, repeated visits, and being told different stories by different employees. No accountability. No clear answers. No understanding of federal consumer protection rules. Their mistakes forced me to open a new account, file regulatory complaints, and waste an unbelievable amount of time fixing a problem THEY created. If you don't want your finances mishandled by people who clearly don't understand what they're doing, stay far away from this branch.

    Reliable, consistent, and always there when I need it. Sure, the wait can feel a bit long at times,…read morebut hey, at least they've got seats to make the wait more bearable. Plus, back in the day, they used to give out those classic green lollipops and pens - a small but memorable touch of nostalgia. I've got to give some love to this branch, especially because they came through for my parents in a big way. We had a rather big issue and the staff handled it with professionalism and care, resolving it in a way that really made a difference. For that, I'm giving them a solid 5/5. Thanks for the help, TD team!

    Western Union - banks - Updated May 2026

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