One of the most incompetent banking experiences I've ever had…read more I came to this TD Bank branch to stop unauthorized withdrawals and file a Regulation E dispute. The employee claimed it was handled. It wasn't. The dispute was filed incorrectly, the merchant was never blocked, and money continued to be taken from my account. I only discovered this after weeks of stress, repeated visits, and being told different stories by different employees. No accountability. No clear answers. No understanding of federal consumer protection rules. Their mistakes forced me to open a new account, file regulatory complaints, and waste an unbelievable amount of time fixing a problem THEY created. If you don't want your finances mishandled by people who clearly don't understand what they're doing, stay far away from this branch.

Reliable, consistent, and always there when I need it. Sure, the wait can feel a bit long at times,…read morebut hey, at least they've got seats to make the wait more bearable. Plus, back in the day, they used to give out those classic green lollipops and pens - a small but memorable touch of nostalgia. I've got to give some love to this branch, especially because they came through for my parents in a big way. We had a rather big issue and the staff handled it with professionalism and care, resolving it in a way that really made a difference. For that, I'm giving them a solid 5/5. Thanks for the help, TD team!

I mean what can I type up about a bank ?! I come here…read moreeither to deposit/ withdraw or talk to a representative. But this place is very hands on with their Santander members, I remember I went to this ATM to take out money and when I got home I realized I left the debit card in the ATM machine. ): I immediately called customer service and they told me that the machine waits 5 minutes for the card to be taken if not the machine itself swallows the card and keeps it, So the next day I call this location to see if my card has been swallow by the ATM. The representative told me what my name was and from that point she found my card, so all I had to do is head over there with a photo ID and pick up my debit card. Which was a huge relief.

i came to this santander bank branch location in east elmhurst cause the great customer service…read morerep that use to work at the broadway branch is now here and she is the best when it comes to international transfers . its a basic bank with atms , full teller service and customer service section which is just tandy with me cause i need my banking to be simple and fast. share outdoor parking with other shops in a small stripmall . miss l took care of my business in less then 10 minute's and the extra 15 minute drive from the broadway location is well worth it .

So I've been coming here for years and my only complaint is that there's long lines most of the…read moretimes. Very rarely you'll walk in and there's no line especially since there's only 2 teller windows. They do have plenty of ATM's with 3 main ATM's inside the actual bank which always saves me the time and usually they're pretty much empty since everyone is standing on the long line unfortunately. Their customer service here is very nice and I can honestly say I never had any issues with them. Also this bank used to have a drive thru but that has been closed for years and there's some parking spaces behind the bank as well as regular street parking.

I wish I could give it no stars!!! This bank is the worst branch ever!!! All 4 ATM are always not…read morein service. Every week there's a problem with the ATM's not working. There is no AC in the entire branch. When the bank is open it's the slowest ever! I have been in there with about 5 people including me and have been in there for up to an hour!

The bank has been doing everything I need to be done, no hassle. Rates have been better than…read morecompeting banks

Your associates dress like slobs and the "cafe" furniture is cheap. When I go to Citi or Chase they…read moredress in business attire and the atmosphere instills confidence in handling my money unlike the juvenile and casual cafe atmosphere. The sloppy appearance of the employees, crappy furniture and even worse phone service has convinced me to move my accounts to a more professional bank.

The worst customer service and management I have ever encountered in a TD bank branch…read more They favored one race. They take too long and then management is just looking over seeing a long line and customer just walking and talking in their language to tellers and being helped overpassing the customer that are on line. Tellers being not professional when asked a question. And looking at you as if they are bothered. Please improve customer service we as your clients deserve better.

Kusum is not a good customer representative when I have explain the problem and requested my funds…read moreand yet denied my request. Victor in the other hand handled the situation perfectly. I explained and I believe the senior manager or manager saw the situation and sent me to victor. I'm happy good employees exist in this corporation policy is one thing and a customer request is another. It's shameful enough I got scammed Sunday

When this happened, I did not have an account at this bank…read more A couple of years ago, I was at this Ridgewood Saving Bank - Astoria - Ditmars Blvd 45th Street in the small shopping center. (I shop in that shopping center & many times had used the ATM at Ridgewood) I was trying to withdraw some money from the cash machine. I needed small bills, but instead got large bills (My fault) I moaned (a bit too loudly) I was in a rush. All of a sudden one of the bank officers was by my side. I told him what had happened. Immediately he took care of the issue. My only regret was that I did not get his name. (He was in his 20's/30's) Now that is customer service!

i am giving ridgewood savings bank 4 stars via the astoria location and its not just for getting a…read morefew bucks out of the atm , no i am giving 4 stars cause the ridgewood bank was the very first bank that i opened an account with many moons ago in the bronx and its still standing all these years later. 50 bucks got me a bank account the old school way and got me a coffee mug as i recalled. back in the day if you opened an account with 500 bucks it was a toaster or coffee machine and if you were rolling in the dough , 1000 bucks got you a freaking vcr or craig clock radio in stereo. good memories of ridgewood bank and i wonder what my 50 dollar deposit is worth now . 4 stars for the memories and 4 stars for no bums sleeping inside the atm area .

So far, so good. No share branch transactions here but I was able to open a personal checking…read moreaccount here and learned I could do IRA deposits to my IRA account here instead of going to Manhattan. After months of waiting, this location recently opened. More recently, I learned that TFCU closed all their NYC locations so looks like Bethpage will get some new customers. I'd already banked with Bethpage and had other accounts so it made perfect sense to just move my day to day checking matters over here. No fuss, no muss, no hassles. I plan to do any needed in person transactions here.

From the owner: FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our…read moremembers for almost 85 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. FourLeaf has been an integral community partner through our charitable giving and community development programs since 2002. We are proud to help support community initiatives that make a difference in New York and beyond.

I love the Staff. Every branch I have had the opportunity to visit has been very friendly and…read morewelcoming. However, the branch closest to me is constantly changing. I would love to see an upgrade on their website and receive a copy of my checks to keep as receipts. For now, I will give it a 4 1/2 star

I have been banking here for the last 40 years. I can't imagine banking anywhere else. The staff is…read morethe same and I look forward to seeing them on a weekly basis. Always positive vibes. They keep up to date with modern technology. I was very hesitant to online banking but with some training I now have the app and know how to electronically bank! Thank you! You guys are the best!

Only 1 person behind the counter every time I come. There's always a huge line. You'd think they'd…read moreadd staff due to the area being extremely busy but they simply don't care.

I would give this location 0 stars due to it's poor customer service!! On a Monday morning you only…read morehave 2 tellers!!! That make NO SENSE AT ALL! Monday mornings are always busy and clearly you don't care! Poor customer service and management of this branch! I waited 45 minutes to cash a check on an hour lunch break