Great eye doctor, I've seen him a couple times now and didn't make me feel like I shouldn't have…read morebeen there and gets right to the point which was nice

This clinic is unorganized, rude and unprofessional. I saw a specialist here in 2018 and got a…read morephone call in 2023 saying I had an appointment. When I asked what it was for they ignored me and I was barely able to ask where the clinic was before they hung up. I see specialists on a regular so I thought it was maybe a 5 year follow up. Then I showed up and I didn't have an appointment. They called the wrong Clark. I was upset that they had wasted by my time (The clinic is an hour round trip from my house) and asked them to at least pay for my parking and they refused. AVOID this place.

Wait times were not longer than to be expected. Front end staff from reception through testing and…read moresurgery were friendly and professional. I had lens replacement surgery to correct for distance that in my mind and according to a second opinion from an unbiased outside optometrist, was not as successful as should be expected. One eye is 100% near sighted, but the other eye is slightly far sighted. After 9 months, the surgeon was still evasive and did not agree with my concerns about the results and the Gimbel Operations Manager was rude and unresponsive to my emails.

This place is like a well oiled machine. They do on average approximately 16 of these procedures a…read moreday. I had the Lasik surgery with cross linking. They start off giving you a mild oral sedative that's supposed to calm any nerves. A nurse will come and get you, and take you to the surgery room. Introduction's are made, doctor and assistants. Then the procedure begins. The only discomfort I felt was the pressure on my eyeballs. They freeze your eyes, so you feel slight sensations from where the push around your eyes. The lasering only takes 1 min or so, and you smell what people have described as a burnt hair aroma. That's exactly what it smells like. More time is spent in preparation of the eyes then the surgery itself. Oh one more thing. They have a really comfy waiting area with recliners. They also let family members watch the procedure if you so desire. Still to early to say what the outcome will be. I just had the surgery yesterday. So far so good. Just a little blurry/ foggy from the post op eye drops.

Excellent eye doctor;He is patient and patient oriented. His thoroughness results in good diagnosis…read moreand comfort. Zohar Oonwala

Love my new eyes. The care team was amazing. The experience was amazing. There's a lot of…read moreinformation you need to understand. The pricing is only confusing if you don't read the information they gave you. I chose the advance eye which was more but well worth it. Anyone complaining about miss information is probably not reading the information they gave you ! So read everything and understand. :) I wish I did this 10 years ago!!!

I had an initial consultation with Leanna Sawchuk Dec 13, 2023. I was booked into surgery March 7th…read morewith Dr. Richard Léger. I didn't have my prescription on hand for the consult so the same day after I was home from my job I emailed her back with a copy of my prescription. I didn't hear back for 5 days so on Dec 18, 2023 I emailed again to touch base to make sure my email was received as I was waiting for a more concrete price for my procedure. Leanne didn't email me back until Dec 27, 2023. The price range that was given to me were very large (from $400/per eye to $2140/per eye). I didn't want to apply for financing if I didn't have to, but i genuinely had no idea what my surgery was going to cost me. So I emailed again on Jan 24, 2024 to go over the prices again as I was a little confused. It's been 8 days and no response and overall I'm very disappointed in the customer service and lack of information. I called the Lasik MD line in Calgary, AB, and cancelled my appointment . I do not feel comfortable giving money to a place that is not able to answer my questions and return my emails. Additionally, the person (Ali) I spoke with from Patient Care Centre said they were unable to provide me with an email confirmation of my appointment cancellation. Not having a paper trail of correspondence also doesn't make me feel very comfortable, in the event I am accused of missing my surgery and/or have to pay a penalty. I will be looking elsewhere for laser eye surgery, if you like being kept on "read" then Lasik MD is for you.