Great eye doctor, I've seen him a couple times now and didn't make me feel like I shouldn't have…read morebeen there and gets right to the point which was nice

Wait times were not longer than to be expected. Front end staff from reception through testing and…read moresurgery were friendly and professional. I had lens replacement surgery to correct for distance that in my mind and according to a second opinion from an unbiased outside optometrist, was not as successful as should be expected. One eye is 100% near sighted, but the other eye is slightly far sighted. After 9 months, the surgeon was still evasive and did not agree with my concerns about the results and the Gimbel Operations Manager was rude and unresponsive to my emails.

This place is like a well oiled machine. They do on average approximately 16 of these procedures a…read moreday. I had the Lasik surgery with cross linking. They start off giving you a mild oral sedative that's supposed to calm any nerves. A nurse will come and get you, and take you to the surgery room. Introduction's are made, doctor and assistants. Then the procedure begins. The only discomfort I felt was the pressure on my eyeballs. They freeze your eyes, so you feel slight sensations from where the push around your eyes. The lasering only takes 1 min or so, and you smell what people have described as a burnt hair aroma. That's exactly what it smells like. More time is spent in preparation of the eyes then the surgery itself. Oh one more thing. They have a really comfy waiting area with recliners. They also let family members watch the procedure if you so desire. Still to early to say what the outcome will be. I just had the surgery yesterday. So far so good. Just a little blurry/ foggy from the post op eye drops.

I've been here a few times with my friend and I highly recommend it. Everyone is very nice and…read morecourteous, they follow social distancing and are really good at making your visit safe. They are fully equipped with good technology and wait times are reasonable. Due to vivid, there is free parking for now, not too sure about normal circumstances. Overall great experience.

I had a very good experience with Dr. Khosla and have been to see him three times. I find him and…read morehis staff very respectful and am very satisfied with the treatment received for my eye care needs. Brenda Whitby

Welcome to the sales office to Dr. Deepak Khosla Our family…read morevisits various eye specialist but this was the first time we notice insane amount of upselling right from reception to Dr. Deepak Khosla. They take you through various offices trying to upsell services for lenses, contacts, drops, eye pads, sterile wipes etc etc. We got to a point where it was uncomfortable to say no so, we ended up buying few items close to $150 not covered by any insurance plans. Dr. Khosla said, "receptionist will provide instructions on how to use the products". Receptionist said, "read the instructions on the product". Service is the last item on their list so please avoid this clinic if you can. They are there to sell not to serve. Yes, they will do your vision check and bill Alberta health even when you don't need or want one. We just had ours done a day before, so the doctor just took the prescription from our other doctor, ran the same number in 60 seconds and said yes, it is right. To top it all, they will only give you 10% discount on sales if you give then 5 star rating. This is blatant attempt to buy the ratings. This was the most dishonest eye specialist I visited in my years of experience. Stay away from them. There are far better and honest doctors who believe in serving the patients rather than treating them like potential buyers.

Beautiful store, great selection and friendly staff. My family love visiting optiko for our yearly…read moreeye exams to the point that my 13 year hasn't stopped nagging me to book this year's appointment. And there isn't a day that I don't get compliments on my glasses :) good service and the best product = 5 stars!!

I would never go back to this place.. they told me it would be a few days for the glasses to…read morearrive, a week goes by and I do not hear anything. Another week goes by, I still do not have my glasses. After a few phone calls, and then assuring they would be done in 3-4 days they were not done!!! The staff seems clueless