Again another visit and again I must give a five star. The women at the front make you feel like they know you for 10 years which is wonderful. They remembered my name and my needs etc.. When you walk into somewhere and there are a bunch of smiling faces ... it's wonderful, great start they are always happy in a great mood and helpful even beyond their scope!! I'm a broadcaster tho If I needed a job, I swear I'd ask to work there ...then perhaps beg if I had to. To work in an environment like Mountain View, would be a dream!! In HR ( human resource management) "fact" ... if a company has a low turnover - if the employees stay for years... the company, which ever it is ... is treating their employees really well which speaks to Mountain View, that's why the people at reception remembers you ... and so rare... how everyone always be so happy and helpful? I'd never work at a place that has high turnover. New employees all the time- I'd suggest keep on looking for another job or employment. I can only speak to Crowfoot NW as they have a second location.
The doctors... at Crowfoot location are so kind and generous of spirit. I'm really so uncomfortable that I can't remember their names but ... I've been to at least two doctors over the years but I really don't remember if they have three doctors on premises. I do know that they have fixed emergency issues I've had with my eyes. Most years I go two times as I have some issues.
The owner is always there, and that in itself is really important to me. I was only seeing her... she wasn't there or asked me if I could see her Collegue ... if I wanted to wait for her I could but I did want to get familiar with the whole family ;-). I'm so happy I did. Now it's a toss up.., love them both. I should call and ask names but I'm running out and I'm late. Just had to do this - newer review. I'm always putting it off and I had to do it now.
Some doctors, receptionists or really people have problems, off days... not here. Obviously they must but they have never ever showed it. Always smiling, caring, helpful... ugh. I wish there were more businesses like this one. The doctors are down to earth, very very real, no hot shots here. They are very concerned about your eyes but since they have very progressive "machinery" I can't think of the proper word not sure it's called "machines" but they have spent hundreds of thousands of dollars on the "newest technological ... machines ... that test not only your eyes ... the doctors deal with that. But the newest technology - can tell the doctors if you ha you have certain illnesses!!!!!! After you go through a few of their newest machines ... after you stare into the newest technology - they can see much more than what's going on with your eyes... they can detect diseases... such as diabetes... which is so so important, really it can save quality of life if you find out early enough. There are other things that they can detect but I forget and this is becoming a book...I just can't go into everything... go see for yourself. I moved an hour away. I live in SE now but drive an hour or more in traffic to go there!! I'm not a doctor and I don't remember everything I could share but this is a lot. I would NEVER go anywhere else. As they accommodate above and beyond. I was away out of province and had a problem... not for long one of the doctors fixed the problem immediately. A bit personal to go into it but if you're their patient .... it's truly a blessing in many ways they have saved me from a huge problem with my eye... I think the saying is, saved me at the "eleventh hour" as in last minute. Any problems - Ed - I believe he has been the General Manager... for two-three years...honestly I've never experienced anything like it. He will fix any problems you have... and I mean it (if you ever do). He won't let you leave there until you are happy and feel that he has done everything in his power to fix whatever is wrong. He really really goes above and beyond. If you have dry eyes... which I do, they sell a product, HYLODUAL it's a type of gel for dry eyes and allergies. It says on the bottle dry lubricating eye drops. When you put it in your eyes it's not drops. You don't feel like anything went into your eyes... its an amazing product. One drop both eyes and my eyes stay moist or hydrated for the night into the next day. It's kind of expensive but it's over three months and I'm still using it. It didn't run out yet. If you can - you should try it. Im doing this review to help others. I'm a patient like everyone else. I just love if or when people take the time to do a really thorough review so that's what I tried to do for all of you. Bravo!! read more