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    Western Acceptance Facility

    4.5 (2 reviews)
    Closed Closed
    Updated over 3 months ago

    Services - Western Acceptance Facility

    Junk pickup

    Recycling dropoff

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    Junk.com

    Junk.com

    (2 reviews)

    Set up a confirmed junk removal for several items. I needed them to be removed before I movers…read morearrived. Told me to be available between 10 and noon. That time frame passed no one called. So I tried calling them. Their number wouldnt go through. Had 4 people call them and I tried with a different phone and it went through. Reset all my phone settings. Had my provider reset their end still cant call from my number. So I assumed they blocked my number. When I called on another phone twice they said a supervisor will contact me in 15 minutes. No one called. Sent an email no response. Find it funny how I could call them every day until it was my confirmed pick up day. Now have to find someone else.

    I called Junk.com yesterday to have several large cardboard boxes removed from my home. I have so…read moremany (due to recently moving into a new home and having numerous deliveries) that breaking them down and putting them out for recycling would be laborious. I spoke to someone when I called who told me that someone would be out that day to pick them up. I received a text message indicating that they would arrive between noon and 2pm. By 2:55pm, I called back to see if something was wrong because no one had arrived. The person told me to hold on and then said that a supervisor would be calling me shortly. No one called. Called back close to 4pm and was told the same thing. No one called. No one came to pick up the boxes. I would not recommend this company. If you were fooled, like me, to believe that having the domain name Junk.com equalled having some level of professionalism and follow-through, know that that is not the case.

    Western Acceptance Facility - junkremovalandhauling - Updated June 2026

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