Verhey Carpets creates a great experience from the very start. My husband and I were absolutely…read moreclueless on what kind of carpet we needed for our home, but we knew we needed it! Karla helped us during our visit to the Verhey showroom and sent us home with some recommended samples after she listened to what we were looking for/what our home was like. She then visited our home and helped us narrow down our choices further! The communication was consistent, helpful, and informative. Everyone we encountered from Verhey was so kind. The installers did an excellent job with our carpets and were so respectful and courteous while in our home. They thoroughly cleaned up after the installation, kept us informed throughout the process, and gave us some leftover carpet for future use. The price was right, the service was absolutely next level, and the final product is beautiful.

Great experience with Karla the designer and hassle free carpet and vinyl installation. Wood…read morefloors were another story and while there were many challenges ultimately verhey made it right.

There has been new ownership (Erik King) since the previous reviews. This company also goes by the…read morename Elite Home & Stone Supply. Unless you want to be frustrated and finish the job yourself after spending a lot of money, avoid this company. The selection of products is good and the quality of the granite stone is great. The service, installation, and finishing were poor. We were told installation would be two weeks after the design was submitted and the downpayment paid. Five weeks later, the installation was scheduled. No call, no show! One day off from work burned. Another week goes by after making a few calls and sending emails. Finally, a call out of the blue to install on that day. But only part of the countertops because the "guys at the shop did not polish the bottom of the island. Another week and a half and the island is brought to the house but not the rest of the countertops or the backsplash. After another week, another call out of the blue to come and do the installation. Another excuse; the owner says he left the keys to the truck at home. Another day off work burned! A couple of days later, a call out of the blue asking if anyone would be home for the installation. Finally, the last countertop and backsplash are to be installed. The backsplash sections are not even but supposedly, the wall is not straight so it's the best that can be done. The rounded corners are jagged but "if I use any type of diamond drill, it can be smoothed out." When I started to install the kitchen hardware, the drilled granite access holes are too small, the sink holes do not align with the drilled granite access holes, and the cut-outs for the electrical outlets and boxes are not large enough for the screws to align with the electrical boxes. At this point, the final payment had been submitted and there is no more contact. I texted, emailed, called, and spoke to a person in the office, and no returned phone calls, emails, or text messages. After two weeks, of waiting I am doing the finishing and polishing myself. A two-week project turned into an eight-week nightmare. https://www.hollandsentinel.com/story/business/2023/01/30/west-michigan-contractor-arrested-after-failing-to-complete-work-appear-in-court/69852441007/

My wife and I went to Granite Direct fr a piece of granite for a bathroom vanity and after dealing…read morewith Russ we had it all laid out for with Russ, we had the stone marked out for where we wanted it cut so all of the veins would match (keep this part in mind for later). We then spent the next month and a half finding tile colored to match the piece of stone we chose. We finally got the bathroom to the point where we could have the top set and contacted Russ to make the appointment to have them come out and template. The appointment was set for a Thursday, the people showed up on Tuesday. We contacted the store (Russ again) and said it must have been a mix-up due to similar names on the calendar, the appointment for Thursday was still set. My wife took a four day weekend (Thursday and Friday) as long as they were set to come out on Thursday she may as well get some other things done that Friday. They never showed up. Contacted the store again, "They'll definitely be there tomorrow." (Friday) Again... never showed up. Now bear in mind, we understand that a single bathroom vanity isn't a big dollar job but, it's important to US. Saturday we went and talked to Russ (again), and he said he was having issues with his installers (not our problem but, it's turning into our problem) so he'd show up and do it himself, which he did that following Monday after hours. Asked him approximately when the stone would be ready for install and he said he had a huge job coming up and he wanted to get it done before then so, about a week and a half. Got the call that the stone was ready and made the appointment to have it installed, two weeks after the template was measured on a Friday. Installer showed up at the agreed upon time WITHOUT the backsplash. He said he would get the situation resolved and contact us first thing Monday morning. Monday morning came and went and I heard nothing, as I work about a mile down the road, I drove up to the store during my lunch hour to find out why it is so difficult to get a simple vanity installed in a timely manner and wound up being berated by Russ in front of two other employees. I was told "I'm tired of being yelled at over this job..." (pretty sure I hadn't yelled at him once, and he'd definitely know about that) "...we can just come pull the granite and be done with it." Now, please realize, if this had been for me personally, I would have said "Let's go, I'll follow you. Just give me back the money I've already paid you." and I would have found another source for a countertop. But, it's for my wife, and one does not simply toss a month and a half of tile searching with your wife in order to make things easy. It's Wednesday morning now, my wife sends me a picture of the countertop via text(Remember what I asked you to keep in the back of your mind for later?), I look at the picture and the countertop is backwards. The part that we had drawn pictures of, and spent 45 minutes discussing the layout of the grain in relation to the splash... all wrong. Long story short. Find someone who will appreciate your business for what it is, big or small. It's money you earned and want to pay for a service that's deserving. Granite Direct in Kentwood (Grand Rapids), Michigan is Definitely not deserving.

Quick stop for a forsythia bush. In and out in5 minutes. Great service. Great information for care…read moreand reasonable price.

Got some beatufu BLUE hydrangias. They sercged in the back for me and brought them right to my…read morecar:) Very Pleased.

Just moved to town and they got me a whole new set of blinds within 3 weeks. Great team, from sales…read moreto install.

We've had our cellular blinds for almost 6 years now and our room darkening blinds for our bedrooms…read morefor 5 years. We really think they are great. Had two that had an issue and were replaced immediately. Art did a fantastic job replacing the one in our dining area today. It took only 2 weeks to get the replacement which with the pandemic is amazing. Great customer service. Art is a very personable guy. I wouldn't hesitate to get these again if I were in the market for blinds for my windows. We have the top down, bottom up which certainly helps with the sun in the summer and keeps the heat in in the winter. The Lannings

Have to update the review-I was not happy about things only due to the fact I felt sales team could…read morehave worked together better-all the same team in the end, also my review was not based on services rendered- however- i will give it 5 now. Because the mgr Peter reached out immediately trying to remedy the situation so that made me feel heard and not ignored. And then the owner Scott as well. that def shows they value the customer opinions of their company. Also -coincidence ,I ended up meeting a Bekins employee off duty- Dustin- he was great- he heard my story he talked with me and that was cool especially cuz he was not even at work,, reaffirming his company commitment to the customer experience. This is small town and surrounding area, the way you are treated comes up more frequently than you might imagine..

Glad we found Bekins…read more We bought a refrigerator from there and their sales woman and staff was extremely friendly and helpful throughout the process. So was the delivery staff in doing everything to get us up and running. I'd definitely come back here for other appliances if we need them. Prices were right along the big box stores with better service.

One of the reasons to shop local! I made the mistake of not checking each pot in a flat of…read moreSupertunias that I picked up today. 2 of my intended purchase and 8 of another. I will reiterate here - My Mistake! 1 call was all it took to fix my problem, we switched out 8 yellow supertunias for 8 Bubblegum Supertunias. 2 West had most of the specific plants I was looking for at a doable price. Staff was helpful and nice and I will be back!

I absolutely love Field's. I'm in here at least once a week, and every time I'm in all of the…read moreemployees are incredibly helpful with all my questions. Very large cotton selection (tons of batik's which I love), lots of different interfacings and batting, large bias tape selection but things can get out of stock so I try to grab colors I may want in the future when they are available! Overall this place is fantastic and I find something to buy every time I'm in! (to the detriment of my poor paychecks)

What a treasure trove!!!! I found so many great fabrics here for clothes, I had the best time…read morelooking around and everyone that works here is so sweet and helpful

Amanda, Mary, and the team have repeatedly gone above and beyond to make sure our new basement…read morecabinets and drawers are exactly what we envisioned! The price is better thank their competitors that we checked out and the service is more than we could have asked for. I highly recommend the team at Cabinet Headquarters!

Cabinet Headquarters just completed our new kitchen. I realize a new kitchen is a big deal for most…read morepeople. This was such a pleasant experience and truly great to work with real professionals. I'm still in amazement at the ease in which they completed a complete restoration. You owe it to yourself to stop in and check out the quality of their products and fair prices. 1/14/22 Bill P. Muskegon,Mi. MUSKEGON,MI.