Knowledgeable, prompt and fair. Jason is a breath of fresh air for mobile services!…read moreCalled him to reseal my roof and he was very honest that it didn't need it yet so I had him address some other issues

Needed a carburetor rebuild on my generator and Jason came out, on time the day of the appointment…read more 1-2 hours later he was done. The convenience of a mobile repair service for RVs is wonderful. And I definitely will be using Jason's services in the future as needed.

Howard is extremely knowledgeable, carries many common parts in his immaculate well-stocked van,…read moreworks quickly and is priced competitively. I wish I could afford to have him do everything my RV needs. Great resource!

OMG we can not thank Howard enough for coming to our rescue today. Howard picked up my call first…read moretry, he was able to come within an hour. When he arrived he was extremely professional and the truck he drove was loaded with parts for a multitude of repairs. We had an electrical fire at the parks shore power pole. Went without owner two days (this happened on Sunday) But it's am so fortunate to have found this company. If I could give him more than five stars I would. I have already shared his information with a good friend who frequents this Park. Thank you Howard.

I had an outstanding experience at Giant RV in Wildomar, and I especially want to recognize Miguel…read morefor going above and beyond. I had lost every key to my travel trailer and was completely locked out. I was expecting the worst, but Miguel immediately put me at ease. He was professional, knowledgeable, and genuinely cared about helping me. He got me back into my trailer quickly, without damaging anything. It's rare to find someone who combines great technical skills with exceptional customer service. Miguel kept me informed throughout the process, treated me with respect, and made what could have been a stressful situation incredibly easy. If you need RV service or help with a lock issue, I highly recommend asking for Miguel at Giant RV. Honest, friendly, and efficient service like this is hard to find. Thank you again, Miguel!

We purchased a brand-new 2025 Winnebago Adventurer from Giant RV in December 2025, expecting years…read moreof enjoyable travel and camping. Instead, our brand-new motorhome has spent the majority of its first seven months of ownership in repair facilities, making this one of the most frustrating customer service experiences we've ever had. During more than seven months of ownership, we've only been able to use our motorhome for approximately six weeks. The rest of the time, it has been out of service at either Giant RV's Wildomar service department or a Ford dealership undergoing repairs. Our motorhome is currently at Giant RV, where it has been for three months awaiting warranty repairs. Unfortunately, this isn't the first extended repair visit--it's simply the latest in a long series of mechanical and warranty issues. Since purchasing the coach, we've experienced major problems including: * Transmission failure requiring complete replacement * Brake, rotor, and drum replacement due to reversing issues * Macerator failure that made it impossible to empty the black tank * Refrigerator malfunction * Generator and fuel sensor problems * Holding tank sensor failures that caused the toilet and generator to stop functioning while camping * House battery, relay switch, and battery replacement issues * Interior coach computer displaying inaccurate tank, water, waste, and fuel levels * Additional warranty repairs still awaiting approval and parts While we understand that mechanical problems can happen with any RV, what has been far more disappointing has been Giant RV's customer service. Communication has been extremely poor. We have repeatedly had to leave multiple voicemails just to receive a status update. Numerous messages left for both Dan Vasquez and Service Manager John Meyke went unanswered, and we often had to call several times before receiving any information. On one occasion, after leaving four voicemails over the course of a week, the only response we received was that they were short-staffed and hadn't been able to return our calls. We also emailed Giant RV owner Frankie Baruti in hopes of resolving our concerns, but we have never received a response. Throughout this process, we've received inconsistent explanations regarding warranty approvals, parts availability, and repair timelines. We understand that warranty approvals and parts delays are not always within the dealership's control. However, keeping customers informed, returning phone calls, and providing honest updates absolutely are. Instead of enjoying our new motorhome, we've experienced: * More than seven months of ownership with only about six weeks of actual use * Multiple lengthy repair visits, including the current three-month stay at Giant RV * Numerous canceled camping trips * Monthly RV payments on a coach we rarely get to use * Five months of storage fees * Hundreds of miles driving to repair facilities * Significant fuel and travel expenses * Countless hours spent making phone calls, sending emails, and chasing basic status updates Buying a new RV should be exciting--not exhausting. We genuinely hope Giant RV and Winnebago ultimately resolve these issues because we simply want the reliable motorhome we paid for and the level of customer service that should accompany the purchase of a new RV. Unfortunately, based on our experience, we cannot recommend Giant RV's Wildomar service department. If you're considering purchasing an RV from Giant RV, don't just research the sales process--research the dealership's service department and warranty support as well. The true test of a dealership begins after the sale.

My generator was not charging my RV so I made an appointment for TVRV, and my thoughts were oh gosh…read morethey will have my vehicle for a couple of weeks.WELL I first took the RV to the location of purchase and they claimed it could be the transfer switch but they don't work on that kind of thing so like I said I'm at TVRV and JR was helping me with checkin and all that, so he says okay let's go out and troubleshoot somethings he found the problem in under 3minutes. And I was headed home in 10 minute. Thank you JR for your expertise in this matter. RV

I am having such a positive experience so far! JR has been…read morea great communicator and such a professional problem solver! Going above and beyond! My van is my home away from home and I believe it is in good hands! Thank you JR! -Laurie

It was so refreshing to finally find a mobile RV company that answered my calls and got back to me…read morein a timely manner. Showed up on time and when they ran late, they notified me, the gentleman that showed up was very professional, polite and answered all my questions. fixed the issue I was having in a timely manner. I will definitely be having them come back for future repairs. I highly recommend. Black Cactus RV. service.

Jim has assisted us twice now. Once to look at our heater. He was thorough and explained so even a…read morenovice like me could follow. He also installed the bracket for our bedroom flat screen. Although fairly simple, my fear was the wall of the Coach. Excellent work and completely level. AC is next.

10 out of 10 stars! Jim was so friendly and helpful. He put me at ease and let me know options to…read moreget my generator working again. He was also willing to diagnose a couple of other issues so I know what might be needed later. If you value personable, reliable service, Jim is the guy!

I've been a tenant for quite some time now. Great place to store my mobile home and nice view to…read morethe entire lake Elsinore

Have used RV Doctor a few times and they are great!!! They are skilled and make sure everything…read morethey do is ok before they start anything. They send you pictures before during and after while repairing and replacing anything. I can't say enough good things about them from start the finish.

I received fantastic service ! My car was dead and they had a technician out to my house within an…read morehour. The technician was very professional and knew what he was doing. My VW and me are very happy! The owner was awesome too! Thank you Ratchets N Wrenches ! Great name too!

Danny and his staff are wonderful mechanics, I have used them for years, communication and pricing…read moreis always exceptional with no hidden surprises. I highly recommend this mobile mechanic to fix your vehicle in a timely and pain free environment of your home.