Shayla was very helpful in answering my questions. She was kind and warm on the phone and I felt my…read moreconcerns were taken care of.

If you are moving to Pittsburgh, be aware of what you are getting if Duquesne Light is your…read moreelectric provider. Rates are high. Power goes out frequently. The only thing they are good at is making excuses. They have a monopoly, so they know that no matter how they treat their customers, they are stuck with them. After last Aprils fiasco, you might have thought there would be changes. Well, here we are again. The only thing that changed was a rate increase. Truly disgusting.

The company owes me a refund - my mom passed away two years ago. I have been paying the bill for…read morethree years - both are names are on the bill. They past the refund on to a company that issues credit cards - it is in my mom's name. I called them several times and was told to talk to the other company. The refund is basically in limbo and I spent three hours on the phone with West Penn and asked for employee numbers and a confirmation number - I was told to hold on and then a recording came on and then the system hung up. I was given the number and address for the public utility commission by their employees but they were wrong. I am very frustrated.

I hope I'm giving credit where credit is due. I received a box in the mail from my power company…read moreand I just had to get on to give them a thumbs up. I think it was meant to help save energy, but it was so nice and filled with light bulbs and other things I hate going to the store to buy. Very nice!

So they call me & leave message for leap heat application on October 24 th so I call n then it says…read moreit's too late to apply n starts on November 4th! I'm given then another number to call n guy says it's for insurance questions instead n says u probly dialed wrong number- why do they call me after it's too late to apply ? I'm on disability & rely on help to pay my bills I'm single n supporting bills on limited income n welfare told me I was too late to apply last month no one can do their job anymore!!

I am unsure of where to credit the service I received so this one is for Columbia Gas of PA in…read moregeneral. I recently switched to Columbia Gas and talked to a representative over the phone to understand my first bill. The call was taken quickly with little to no wait time and the operator was extremely friendly and thorough explaning the various charges. While that conversation was happening, I remembered that there was a light odor under the range when I opened the cabinet doors. If you do not already know, natural gas in its pure form is odorless so gas companies add an odorant to the gas to give it a distinct smell, usually similar to rotten eggs or sulfur. The rep immediately acted on that and dispatch personnel to the house. As soon as I got off the line regarding my bill, the guys were already pulling up! What a shock to see such a fast response! Not only did they confirm that there was a minute leak, they did the simple fix that removed that issue altogether! Thanks so much to them for fabulous customer service!

Alex and Mitch were excellent contractors, and were integral to successfully installing a stone…read morepaver patio in my backyard. They were diligent and hard workers, provided time-saving and valuable expertise, and were immediately responsive when first contacted for an estimate. DeMonte Contracting was worth every cent, and I would use them again in a heartbeat.

From the owner: Need reliable plumbing, utility, or excavation services? We've got you covered! Specializing in…read moreresidential plumbing and utility work, we offer 24/7 emergency services for sewer lateral and water service line repairs and replacements. From water heaters to exterior excavation, we do it all. Call now for a FREE quote!

Thus business sucks! The do not have an efficient emergency system…read more They dont tell you about outages or emergencies. It is the dead of winter and no water. i am highly upset. Other utilities put a recording on when yhere is ab outage. This is bull---- tell us when us when can we expect water.

These people are liars cheaters& thieves! They have a mean self righteous screw you attitude! They…read moreknow that there is nothing u can do when they cheat you. They are changing over/updating the meters and changed mine and told me no charge. Then I got charged $211.00!! They said the old meter was broken & that it froze! It's in my basement which is 65°or higher all winter& I think I'd have known. Then they said I hadn't made a payment since April so I finally made her check my bill history which showed I pay 4-6 months AHEAD for last 7 years so not only have I NEVER been late but always had a CREDIT! Then they said I broke it! How does one BREAK A METER??? Im on social security& its the LOWEST AMOUNT & I happen to have a little extra to pay(& they stole the $150 I paid for pay ahead bill and put it towards the METER! BUT WHAT ABOUT SENIORS WJO DOBT HAVE AN EXTRA $211 bucks sitting around? No warning and they gave me 10 days to pay it, then additional charges and then in July 2025 shut off! So from May 27th I had til June 9 tobpay $211 for the meter or added charges and then in July off! They were so cobdescending rude and bunch of LIARS AND THIEVES! SICKENING TREATMENT fir lowincone senior who has NEVER BEEN LATE AND PAID EARLY ALWAYS!! But I have no choice! Very bitter!

My electric bill has gone down since switching to them!…read more I now come in as most efficient of my neighbors

Amazing rates, wonderful service, I highly recommend them. Their agents are kind respectful and…read morereally helpful!

after 8 months and all through winter no sidewalks and then they hike the bills ontop of it what a…read morejoke leave it to shitzburgh to hire cheapest worst companies then the ignorant workers think its funny rip up ur own sidewalk and their there to fine u in minutes but its ok to have gravel for 8 months!!! plz give an excuse for this the people/person that supposedly dont work for this company, yet will do damage control for them at all costcause you're just such a good Samaritan

Not only did they turn the gas off right before winter which played a part in my father-in-law…read morepassing away. We chose to start service today they asked if we wanted an a.m. or p.m. appointment and we said p.m. . They told me that they will give me a 15-minute window whenever the technician is on his way. Now we are staying 45 minutes away and they want to give us 15 minutes to get here. I tried calling in and was told that they have no way of knowing where their technicians are what company nowadays does not have trackers on their work vehicles? And the technicians don't have cell phones themselves? Like there was nothing they could do to tell me at least around about a time instead they expect us to sit in our car from noon till 5:00 whenever they feel like coming out to turn the gas on.

Dominion Transmission, Inc., headquartered in Richmond, VA is the interstate gas transmission…read moresubsidiary of Dominion. The company is primarily a provider of gas transportation and storage services. Dominion operates one of the largest underground natural gas storage systems in the United States with links to other major pipelines and to markets in the Midwest, Mid-Atlantic and Northeast regions of the United States. Dominion maintains 7,800 miles of pipeline in six states -- Ohio, West Virginia, Pennsylvania, New York, Maryland and Virginia. DTI stores and transports large quantities of natural gas for large customers, such as major utilities and power plants. Dominion Transmission also is a producer and supplier of natural gas liquids at facilities in West Virginia and Maryland.

action housing service was a great help to me. they blessed me so i can bless others. they came to…read morethe rescue with the covidrentrelief.alleghenycounty.us to help with rent and utilities. they help you for 15 months however i was seeking help for one month and they lessed me with two months of rent. robert wilson from the government hacked into my computer so i have to stay a step ahead of him. i change my password daily and couldn't get in to see the status of my appalcation. i called the help number and they have location where you can apply 415 seventh ave, downtown pittsburgh. i want to thank ted from actiong housing, support clerk helped me out alot and just gave me surport and i did it myself, the appalaction is in it's finally stage to the landlord which is triple dipping. action hosing is on top of the helpthat is needed for the people.thanks alot first lady theresa carroll independent.

The plumber, Otto, was good. He fixed the problem that we had with the toilet very efficiently.read more

Called for a plumber, they said 9am, he showed up at 10:45 am. I get it stuff happens, but to quote…read moreme over 3000.00 to do the job. I was shocked, on his way out he said if do this and do that he would charge me 750.00 to finish job. I give up, why call for service just to be taken advantage of......