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    West Texas Door & Construction

    2.7 (3 reviews)
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    Services - West Texas Door & Construction

    Automatic garage door installation

    Manual to automatic door conversion

    Garage door opener replacement

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    8 years ago

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    Statewide Remodeling - Lubbock

    Statewide Remodeling - Lubbock

    1.0
    (2 reviews)

    Sorry for the long post…read more We have a small (1person sized) cave shower in our master bathroom. Now, I'll preface this with the fact that the house was built in early 1981. We have not done much to update or remodel the bathroom. The shower was a tile that had hed up pretty well over the years. Some tiles had come loose so we deided it was time to redo the shower. After visiting some local bath remodeling supply stores, we decided it would be best to contract it out to a remodeler. We received a call from Statewide Remodeling about setting up a review and for them to show us some products. They primarily use a Kohler product called LuxStone. Their design specialist went through their project handling and took measurements of the shower. He designed a shower that we were excited to get built. Originally, they scheduled a project start date that was several weeks away saying that they had to get the product and do some preliminary cuts. The walls were a nice stone that had a quartz pattern. The designer showed us that the pattern would flow around the shower and look like it was folded. The example photos reflected this. They called and said that they would start the demo on a Friday, but the city inspector wouldn't come inspect the initial plumbing until Monday. We had been told that it would only take a few days for the remodel and this was driving it three days for demolition and another few days for completion. We rescheduled to have the start on a Monday and (Hopefully) finish by Friday. Demolition went quick, even though the contractor had a flat tire and left the project for 4 hours to get repaired. Plumbing was done and ready for the inspector. o big issues and the inspector was in and out. Then came the cluster. Instead of using a pattern for the floor pan using cardboard or something get the right cuts, they just measured and cut, then had to cut again, and try it, then cut again, try it, cut again and again. In and out of the house several times before the floor pan would fit. The wall with the fixtures was cut wrong so it had to be redone. There was some water damage to a couple of studs. They replaced those, but we pointed out that the lumber was twisted and bowed. We were told, "I've been doing this for 30 years. I know what I'm doing." Contractor said that they were finished and wanted us to look it over and approve. It was a terrible looking mess. We could put our fingers between the wall and outside pieces. The opening was at least an inch difference between the top and bottom. Visibly off before I measure it. The opening that had the twisted and bow stud, was twisted and bowed as we had told him it was. Needless to say, things went from bad to worse as the contractor stormed out of the house. He called the field supervisor (who had been too busy to check on the build). The contractor had to tear out the opening and redo it. We were told that we would be ecstatic with the shower, because Statewide only did quality work and strived to get a 10/10 customer satisfaction with the project. NOPE! We're OK with the result, but far from ecstatic. We learned a valuable lesson on the project. We have another bathroom to redo but will never use Statewide Remodeling again. You may not want my advice but never use them is you want to be ecstatic about the finished project.

    From a employee standpoint they are a NAZIFIED sales organization.They overbook on purchase so…read morethere is a good chance your job is goin to be rescheduled.I had 1 in Lawton,Okla that was rescheduled 4 times they said no to the 5th. From a customer standpoint I'm only repeating what my customers have said,some had good experiences,but by far the customer said it was rescheduled or when they showed up there consultation was sImliar to Anderson Renewal. Thats no just me saying that,look a customer review in Oklahoma City wow 2 big paragraphs of complaints.

    Texas Select Fencing - West Texas

    Texas Select Fencing - West Texas

    1.0
    (1 review)

    Very apologetic is the best I can say for these folks. They promised our custom swinging gates…read morewould be installed within two weeks. A month later, they delivered two gates that looked like they had been manufactured by a 12-year-old. All measurements were wrong, and worse, irregular, with vertical bars spaced unevenly and at slants so that some where 4" apart at the top and 8" apart at the bottom. Also, the materials were wrong, and the gate arch, which was supposed to be a single low bell curve meeting at the gate opening, was instead two bell curves, one per gate. The fabrication was horrible overall, sloppy would be too generous a description. When I refused the gates and pointed out all that was wrong, they apologized, saying they had used a recommended fabricator (the blame game began here). That was a Monday. They then promised they would have the gates completely rebuilt by a different fabricator, this time to spec, and have them installed by Friday, or possibly Saturday at latest. The following Tuesday (eight days later), I called to ask where my gates were. They were almost finished, I was told, and they would be delivered the next day, Wednesday, and installed then. At 11:11 a.m. Wednesday, they texted me to say they were outside. I went out to look a the gates. They appeared to be the exact same gates with the metal pickets disconnected and re-welded in a nearer to spec fashion, but the top arches were still wrong. It had now been over a month, and they still were simply apologizing (again) for t he poor quality re-fabrication. I told them to place a refund check for my $5410.00 (1/2 the total) down payment in my hand and take their gates and leave. They did. The refund (assuming their check doesn't bounce) is the only thing I can say they did promptly. If there were a NO STARS option, I would pick it. Use these newcomers to the industry at your own risk. They are awful.

    West Texas Door & Construction - garage_door_services - Updated August 2026

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