I brought my machine in for annual maintenance. I was told it would take about two weeks,…read morealthough the receipt PROMISED the maintenance by 7/21/25. At three weeks I called for a status check. I was told it would be "just a little bit longer". On 7/21/25 I called and was told my machine had not been worked on yet. I was told it would be "a little bit longer". I asked for a specific date and was told there wasn't one. I asked what the promised date on my receipt meant and was not given an answer. my point on this post is business practice and customer service. DONT say something will be done in two weeks when you know it won'T. DONT a give the "just a little bit longer" line. it just makes people angry. DONT promise, in writing, a date when a service will be completed and there is no intention to have the work done. DO contact the customer before the promised completion date and let them know the service will not be completed on time and throw in a discount or freebie. (I.e. keep your customers). Set your employees up for success by not making them engage in making up excuses for poor service. I finally got my machine back and what do you know? the promise date was changed on the receipt. Customers aren't that stupid! Do better in your business, Inspired to Sew!

I signed up for a class a few weeks ago, and was uninformed that there would be a list of materials…read moreI needed to purchase before the class. The class was $50, and I was sent the list of materials in an email 3 minutes before the start of the class, so I had to purchase $60 worth of materials upon arrival. Which felt intentional, so I would have to buy from their store specifically and miss out on cheaper alternatives. The sewing pattern they were teaching in the class was also not included in the price so I had to purchase that myself as well. I will say that the workers in the store were nice, however their website and employees have lacked transparency of prices and organizational skills. Furthermore, prices were not included on the website for a sewing machine maintenance and check-up. When I called the store, I was told the price would only be $30-40 dollars, and then extra if a part was missing and had to be purchased. When I turned in my sewing machine for this service, I payed $30 and based on the information I received, believed that to be the end of it. Today when I went to pick it up, the workers tried to charge me $100 for it. I tried arguing and brought up how I had already paid... they told me that was "a deposit" and then took it off, although they would have charged me twice if I had not brought that up. My total for this machine repair was over $100, even though I had been told originally it would be $30 on the phone. Furthermore, no part or fix had to be made on my machine. It was cleaned and a screw was adjusted and I was still charged $70 more than I had been told. Their website lacks this information so the fact prices and materials have been left up to "word of mouth" has cost me $217 when I was only expecting to pay around $80. My review would just be to be cautious about undisclosed information and extra prices. I feel taken advantage of based on being expected to pay extra when correct information was not given to me. Both on the accounts of taking a class as well as getting my machine looked at. Also I was told when I purchased the pattern for the class I would get sent it but it's been 3 weeks and I still haven't received it.

Strolling along Newbo and came upon this store. The owner is super friendly and helpful. Obviously…read moretakes pride in her store and gave an impromptu tour. The fabrics are elegant with bold colors. There are several class options where one can create their own art using fabric and sewing. Available for novice to expert.

Love this concept! They take paintings by local artists and make them into fabrics. There are…read moresome beautiful colorful choices, and they also hold classes on how to make some really cool things using the fabrics - wish I lived there, I'd take a class (or 2)!

It's been about two years since getting to come back. You could say I was having Helios withdrawals…read morefrom visiting this quaint fabric shop. Love your beautiful fabric and for your attentiveness and friendship. Appreciate you.

Just WOW! The fabric here is AMAZING! And Leland and Kevin are too! Great customer service and the…read morequality of their fabric is top notch! Definitely recommend quilters and artists check this fabric oasis out!

It was love at first sight! This lovely shop is so clean, bright, and well organized--and they have…read morea fantastic selection of beautiful fabrics in both traditional and contemporary prints. The staff was very helpful, and the sample projects on display around the shop were gorgeous. Will definitely be back!

Wonderful quilt shop! Beautiful & modern shop with fantastic fabrics. Employees are friendly and…read morevery helpful! Not a lot of pre-cuts to choose from but great fat quarters. Decorated well. Clean and very nicely organized. Candy shop too! Walk one block and eat the best soup, sandwiches and coffee you will ever have at Simply Coffeehouse! Don't miss this quaint little town if your traveling through southwest Wisconsin!

My favorite quilt shop! I visit my sister every year from Arizona. This is my first stop every…read moretime.Patterns, gorgeous fabric galore, punch needle, threads the list goes on. Knowledgeable staff and a beautiful store. Bring your money and have fun.

Very helpful staff. Nice selection of fabrics, many wide backs to choose from. They do beautiful…read morelongarming on quilts.

From the owner: Custom Quilt Kits, Longarm Quilting, Open Sew Room, Quilt Samples, Wide Backings, Experienced Staff…read more Products: Bright Cloth, Children's Flannel, Custom Ordering, DMC Floss, Fabric, Fabric Kits, Finished Quilts, Gifts, Notions, Pre-Cuts, Quilting Kits, Quilting Squares, Unique Patterns, Vibrant Color Fabric, Quilting Patterns, Batting Services: Creative Feedback, Custom Ordering, Custom-to-Individual Instructions, Quilt Stitching, Quilting Consultations, Quilting Services, Creative Consultations, Longarm Quilting Brands: Creative Grids®, Mettler Thread, Quilters Dream Batting, Shannon Cuddle

This is a wonderful store! Lots of fabric, lots of variety but the best is the friendly, helpful…read morepeople who answer all the questions. This is a terrific store -- check it out!

Hen and Chicks Studio is a wonderful quilt shop offering quality quilting fabrics, patterns, wool…read moreand more. They have a retreat center upstairs that can be rented for day or overnight stays and have a variety of classes. You can become certified to use their longarm machine and machine quilt your own quilts. But, best of all, is the customer service. Each employee is truly knowledgeable and takes the time to ensure you are truly satisfied. I've attended several "Come Create with Me" events and have spent time in the retreat center as a mother/daughter duo. Can't recommend enough!

From the owner: quilting and scrap booking retail store and retreat centerread more

Great little small business! Friendly, helpful and good selection of fabrics not available at the…read morebig chain fabric stores.

just over heard a couple at lunch talking about the 12-15 hour shifts he is being told to work with…read moreonly 1 break. It's sad that a Christian company treat their employees this way. People just trying to make a good living and can't even see their families. On top of that they won't even give him time off to welcome his son home from being deployed. Just sad again a Christian company so anito family and really grandstanding on Christian values.

you cannot find items in the store due to no directory. If they had an app that shows the section…read morewhere the item was located, their other short-commings, could be overlooked. I would still go here before going to Micheal's since they typically beat their prices. Very disappointed that they greatly reduced the availability of Christian greeting cards. I guess selling Nic Nacs was more profitable, so something had to be scaled back?