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    Delve MIY

    5.0 (2 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 weeks ago

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    9 years ago

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    Inspired to Sew

    Inspired to Sew

    (13 reviews)

    $$

    I brought my machine in for annual maintenance. I was told it would take about two weeks,…read morealthough the receipt PROMISED the maintenance by 7/21/25. At three weeks I called for a status check. I was told it would be "just a little bit longer". On 7/21/25 I called and was told my machine had not been worked on yet. I was told it would be "a little bit longer". I asked for a specific date and was told there wasn't one. I asked what the promised date on my receipt meant and was not given an answer. my point on this post is business practice and customer service. DONT say something will be done in two weeks when you know it won'T. DONT a give the "just a little bit longer" line. it just makes people angry. DONT promise, in writing, a date when a service will be completed and there is no intention to have the work done. DO contact the customer before the promised completion date and let them know the service will not be completed on time and throw in a discount or freebie. (I.e. keep your customers). Set your employees up for success by not making them engage in making up excuses for poor service. I finally got my machine back and what do you know? the promise date was changed on the receipt. Customers aren't that stupid! Do better in your business, Inspired to Sew!

    I signed up for a class a few weeks ago, and was uninformed that there would be a list of materials…read moreI needed to purchase before the class. The class was $50, and I was sent the list of materials in an email 3 minutes before the start of the class, so I had to purchase $60 worth of materials upon arrival. Which felt intentional, so I would have to buy from their store specifically and miss out on cheaper alternatives. The sewing pattern they were teaching in the class was also not included in the price so I had to purchase that myself as well. I will say that the workers in the store were nice, however their website and employees have lacked transparency of prices and organizational skills. Furthermore, prices were not included on the website for a sewing machine maintenance and check-up. When I called the store, I was told the price would only be $30-40 dollars, and then extra if a part was missing and had to be purchased. When I turned in my sewing machine for this service, I payed $30 and based on the information I received, believed that to be the end of it. Today when I went to pick it up, the workers tried to charge me $100 for it. I tried arguing and brought up how I had already paid... they told me that was "a deposit" and then took it off, although they would have charged me twice if I had not brought that up. My total for this machine repair was over $100, even though I had been told originally it would be $30 on the phone. Furthermore, no part or fix had to be made on my machine. It was cleaned and a screw was adjusted and I was still charged $70 more than I had been told. Their website lacks this information so the fact prices and materials have been left up to "word of mouth" has cost me $217 when I was only expecting to pay around $80. My review would just be to be cautious about undisclosed information and extra prices. I feel taken advantage of based on being expected to pay extra when correct information was not given to me. Both on the accounts of taking a class as well as getting my machine looked at. Also I was told when I purchased the pattern for the class I would get sent it but it's been 3 weeks and I still haven't received it.

    The Potters Obsession

    The Potters Obsession

    (4 reviews)

    The Potters Obsession is a perfect activity for literally all ages, my partner and I went and had a…read morewonderful time! The employees were super helpful and nice and there is a great selection of pots to glaze! It only takes a week for them to fire and so far it has held up great!

    We have had a phenomenal experience with Potter's Obsession. Did a Facebook message to inquire…read moreabout times and to set up a birthday party...had a response within minutes. It was that easy. The tables and chairs were already prepared for us when the party showed up. I believe everybody and their dog decided to come at the same time that we arrived. It was a little chaotic, but the owner and her staff handled it very well and was able to accommodate everybody. Our birthday party had 5 10-year-old girls and myself. The girls looked through all of the different ceramics and chose what piece they wanted to glaze. We looked at the color chart, wrote down the numbers of the colors that we wanted, and the staff got everything ready for us. The glaze goes on light. The more layers that you glaze the darker it will be when it is put through the kiln. It took us about 90 minutes to finish. The pieces range $5-25. There is also a $7 fee (paint and kiln) per person. Our pieces will be left there for a week and then they will be packaged up for us. To make the experience that much more special for the birthday girl, they are able to put their handprint up on their wall along with their name and age. Choices to glaze: Bowls, mugs, plates, animals, banks, sports, holiday ornaments, lighted signs, vases, calavera, etc.

    Delve MIY - fabricstores - Updated May 2026

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