Worst car wash ever Been here multiple times…read moreThey always complete half the services then wander off leaving you stuck there for ages Never again

Very disappointed with our experience at Personal Touch Car Wash in Torrington today. My wife…read morebrought in her Mazda 3, she wanted the interior cleaned throughly. One of the guys talked her into a "super cleaning of the interior", which would cost $50 and take half-an-hour. As we were driving away, we noticed a 6.5 inch long slice in the passenger side dashboard. It was very obvious and it was not on the dashboard previously. It looked like someone had taken a razor blade to the dash to make this slice, it had that appearance. So we turned around and went back to Personal Touch for an explanation. The first guy who came out said we didn't see the slice before because the dashboard had been dirty (this is the guy who runs the cash register and didn't even work on the car at all). We asked for the manager, when he came out, he told us it was the imprint of the airbag. He quickly realized that we were not stupid enough to believe that, so he left to go question the employee who had cleaned our interior. When the manager came back again, he said the employee who had cleaned the dash was not wearing or using anything that would have caused that slice, and that our dash was lightly cleaned because it was not that dirty. OK, so how did the slice magically appear there ?? Bottomline is that they are all liars and have ZERO INTEGRITY. I would never say that someone did the damage on purpose, but when an accident does happen, at least be man enough to fess up to your mistake. And an accident did happen here, a 6.5 inch slice is now in my wife's dashboard. I am very unhappy right now, and I would not recommend Personal Touch Car Wash in Torrington to anyone.

I'm surprised people had bad things to say about the service - I find everyone there to be…read moreincredibly friendly and accommodating! I was a little annoyed that my 3pm reservation turned into a 4pm reservation for an express cleaning, but they spent way more than 30 minutes making my car look brand new, so I'll take the good with the bad. Overall, I'm obsessed with the new condition of my car interior and would highly recommend!

Very pushy to get you to sign up for monthly membership. I called to schedule a car detail, she…read morebrings up the membership right away on the phone. Told her no I was just visiting from out of state. Then I show up for my appointment (literally 20 minutes after the phone call) and she's AGAIN pushing the membership onto me. Not only that, convinced me to add in a second detailing package. Then said I needed to pay for the car wash. I was like what? It says it's included with the car detail. I had to show her the description on my phone, she still tried to deny it was included by the wording. This whole interaction just screamed scam. They gave me the car wash "to honor the website". How nice of them. Meanwhile you told me to drive up to the car wash gate, for my car detail, so would seem to me, it's included just by where you had me pull my car up to. Unfortunate, because the actual guy doing the car detail did a great job. I recommend the hard worker go get employed by a business with integrity.

I visted the Torrington Car Wash twice in December. I used the self-wash bay and paid by credit…read morecard. Reviewed my credit card statement today and I was charged twice for each visit. This happened to me last winter as well, but, I didn't learn from my mistake. It was a hassle to get reimbursed last year. Not looking forward to my visit to get these two visits credited.

I mentioned in an earlier review that I was charged twice. I since went back to the car wash and…read morethey promptly corrected the error.

I don't get the negative reviews for this place, it's a standard car wash. I had no complaints…read morewhen I ran my Subaru through the other day, got the basic wash. $24, a bit pricey, IMO, but my car came out super clean, no spotting or streaking. Line moved quickly on a busy Saturday afternoon also. That's it, not much more to say.

We have been trying to cancel my husbands membership for 5-6 months. It should not be this hard…read more You call and it makes u leave a voicemail which never gets returned. I sent probably 3-4 emails and no response. I went there in person to add the phone number to their website ave they couldn't find his account. They tried by name, credit number , address and license plate but couldn't locate anything but still able to pull the $46 out each month. We called our credit card company to do a block and they pulled the funds out again this month because they changed merchant id. Very very frustrated

This is a great car wash! They have a mat cleaning areas which most don't have…read more Everytime I go everyone is always extremely kind and helpful. It's cheap and convenient to have the monthly membership, as opposed to paying $20 every time I need to clean my truck out, on top of using quarters just to vacuum passing another 5-10$. Today I was in a rush and someone who works there named Zach, asked if I needed help cleaning my mats just bc I had them out of the truck and was busy vacuuming. He did a really great job and I'm super appreciative bc I was in a rush to get somewhere on time. this is another reason why I love coming to this car wash. The kindness.

I went there and had the worst experience. They were so rude to me. They made me feel very…read moreuncomfortable. The vacuums are not free, which I've never seen. They're only for members apparently which is why I will go to any of the others in town that have free vacs. what a terrible place. wish I saw the one star review before I pulled in here. avoid!

Excellent car wash! All new equipment. I will definitely be back! Easy to use and made my car…read moreextra sparkly!

Two stars for: a) the friendly cashier inside, b) the devotion to Coca Cola, and c) the amazingly…read morecalm lot despite being in the angle of two busy roads. This location offers a chance to pay for a car wash and gas at the pump (which I did not partake) and also has a Dunkin inside the convenience market. I got very lucky with getting out - I pulled into the right-turn-only exit onto 202 when the light below was red. However, it was very expensive gas, even without purchasing the car wash. Despite the pluses, I don't think I'll make this a consistent stop - I got lucky getting out once, I'm not sure that will hold, and I can't afford the gas prices.

Andy and staff are totally with it. They do excellent repairs in a customer friendly manner and…read morewill also provide a ride or loaner car when necessary. Good shop.

Sunshine Care Repair has provided us with excellent, personal and helpful service for many years…read more The quality of their work is professional and reliable; they have addressed the needs of two of our Jeeps consistently. NO complaints ever and Andy, Joanne and staff are wonderful!

You cannot ask for a more efficient company. Mike responded to my call withing a hour. He explained…read morethe process in detail and the after care. He made my house look amazing. He has attention to detail and provides high quality service. The price is more than fair for the quality!! Highly recommended

Roy's is the best in power washing! He is prompt, his prices are great, and his work is…read morephenomenal!! When I was selling my house, I had him powerwash the cement area near my pool & it looked brand new, it totally helped sell the house. I also had him powerwash my house before I painted it. Today he did my parents vinyl sided house and fence. Great prices & great work!

Fantastic, fast and great attention to detail!! They treat your car as if it was their own. Very…read morereasonable pricing for the services and jobs they do. We love coming here!

Absolutely outstanding. A tad pricey? Maybe, but definitely falls into the "you get what you pay…read morefor" category. Best car wash I've ever gotten, puts my home efforts to shame and I'm pretty OCD about it ;) Fast, friendly, a very nice waiting area, and immaculate. Worth a trip and a few extra bucks!

I'm never one to write reviews, but I genuinely don't think I've felt more disrespected in my…read moreentire life. I had an appointment scheduled between 1pm and 6pm to fix a crack in my windshield. No technician ever showed up, and I never received ANY contact from anyone at Safelite. It was after hours and impossible to get through to ANYONE. After an hour of trying, I spoke to a human via the chat feature, and they told me that they reached out to the tech and asked that they contact me with an ETA. I STILL never received any contact. It is now 8pm, and nothing. I purposefully didn't plan anything today so I would be home for this appointment. My entire Saturday was ruined. How DARE you think this is ok customer service?

Called and re-scheduled my appointment 5x!! On their behalf Everytime. Here at my appointment at…read more10:30 had to wait 2 hours just to get in the shop.... Asked for a eta. was told 2 more hours. Called 2 hours later just to be told 2 MORE hours. After 5 rescheduled appointments. I had talked to bruce the manager. Was not very helpful. Im taking the time out my day hoping to save someone else's. As im leaving the guy who parked my car is scratching his nose with his middle finger lol get a new job if you dont like yours hombre . Glad this is finally over.. a nightmare . Just go somewhere else.