Worst car wash ever Been here multiple times…read moreThey always complete half the services then wander off leaving you stuck there for ages Never again

Very disappointed with our experience at Personal Touch Car Wash in Torrington today. My wife…read morebrought in her Mazda 3, she wanted the interior cleaned throughly. One of the guys talked her into a "super cleaning of the interior", which would cost $50 and take half-an-hour. As we were driving away, we noticed a 6.5 inch long slice in the passenger side dashboard. It was very obvious and it was not on the dashboard previously. It looked like someone had taken a razor blade to the dash to make this slice, it had that appearance. So we turned around and went back to Personal Touch for an explanation. The first guy who came out said we didn't see the slice before because the dashboard had been dirty (this is the guy who runs the cash register and didn't even work on the car at all). We asked for the manager, when he came out, he told us it was the imprint of the airbag. He quickly realized that we were not stupid enough to believe that, so he left to go question the employee who had cleaned our interior. When the manager came back again, he said the employee who had cleaned the dash was not wearing or using anything that would have caused that slice, and that our dash was lightly cleaned because it was not that dirty. OK, so how did the slice magically appear there ?? Bottomline is that they are all liars and have ZERO INTEGRITY. I would never say that someone did the damage on purpose, but when an accident does happen, at least be man enough to fess up to your mistake. And an accident did happen here, a 6.5 inch slice is now in my wife's dashboard. I am very unhappy right now, and I would not recommend Personal Touch Car Wash in Torrington to anyone.

Absolutely 5 stars for Platinum Car Wash! Chris did an outstanding job detailing our 2015 Jeep…read moreWrangler, it looks brand new! We have two huskies that like to ride in the jeep, imagine the amount of hair.... There wasn't a trace of dog hair after Chris finished. We've received so many compliments, it's hard to believe it's the same vehicle. The quality of the work is top-notch, and the service was friendly, professional, and efficient. Best of all, the price was very reasonable for the level of care and attention we received. Highly recommend this place if you want your car to look its absolute best!

The detail was great ! The manager of the detailing dept is awful . Telling me I can't come back…read more.My granddaughter threw up and we cleaned most . He said we should have told him . The site says nothing about that . I understood what he meant , but he was all greasy eating fried chicken and had no customer service . Our fleet is never going back ! I suggest you look anywhere else .

I visted the Torrington Car Wash twice in December. I used the self-wash bay and paid by credit…read morecard. Reviewed my credit card statement today and I was charged twice for each visit. This happened to me last winter as well, but, I didn't learn from my mistake. It was a hassle to get reimbursed last year. Not looking forward to my visit to get these two visits credited.

I mentioned in an earlier review that I was charged twice. I since went back to the car wash and…read morethey promptly corrected the error.

I don't get the negative reviews for this place, it's a standard car wash. I had no complaints…read morewhen I ran my Subaru through the other day, got the basic wash. $24, a bit pricey, IMO, but my car came out super clean, no spotting or streaking. Line moved quickly on a busy Saturday afternoon also. That's it, not much more to say.

Have been a customer there for a long time. Went there tonight the detail my truck there was no…read moresprays or anything in the cabinet. I went over and talked to the attendant who was sitting where the cars come in I said hey this is empty. He goes well. We pick up at 6 o'clock because we close at nine and it's too much work. Granted next to him is a cart full of all the detailing stuff I had to walk all over the place to get what I needed to do my truck while he sat there on his phone the place was not busy so I would recommend going someplace else. I will be canceling my membership with three cars and it's one of the higher ones complete bullshit. The laziness pisses me off again it's six they close at nine. I will not be back and if anybody has a better place, please let me know.

I went there and had the worst experience. They were so rude to me. They made me feel very…read moreuncomfortable. The vacuums are not free, which I've never seen. They're only for members apparently which is why I will go to any of the others in town that have free vacs. what a terrible place. wish I saw the one star review before I pulled in here. avoid!

Apparently vacuums are only for "members" per the staff of site today after I started vacuuming. I…read morechose to frequent another car wash that does not require membership.

Two stars for: a) the friendly cashier inside, b) the devotion to Coca Cola, and c) the amazingly…read morecalm lot despite being in the angle of two busy roads. This location offers a chance to pay for a car wash and gas at the pump (which I did not partake) and also has a Dunkin inside the convenience market. I got very lucky with getting out - I pulled into the right-turn-only exit onto 202 when the light below was red. However, it was very expensive gas, even without purchasing the car wash. Despite the pluses, I don't think I'll make this a consistent stop - I got lucky getting out once, I'm not sure that will hold, and I can't afford the gas prices.

Car wash doesn't work most of the time. They will only extend your monthly due date, not refund you…read moreyour money. No value at all of you can't wash your car. They lie and say they escalate your issue, but do nothing. When the wash does work, most of the time there's no soap or chemicals, only water. I'd avoid this car wash at all cost!

Andy and his team provide high quality service and exceed expectations. I have brought both my…read moreolder (25 years old) car and a new car to them and they have the expertise to handle any problems. I would definitely recommend Sunshine Car Repair!

Very rude! I called and asked why to replace a wiper Motor was over $400 when the part is only…read more135.00$ and he told me that The price is what it is and then hung up on me. Would never recommend to anyone. They price gouge you and are rude about it!

You cannot ask for a more efficient company. Mike responded to my call withing a hour. He explained…read morethe process in detail and the after care. He made my house look amazing. He has attention to detail and provides high quality service. The price is more than fair for the quality!! Highly recommended

Roy's is the best in power washing! He is prompt, his prices are great, and his work is…read morephenomenal!! When I was selling my house, I had him powerwash the cement area near my pool & it looked brand new, it totally helped sell the house. I also had him powerwash my house before I painted it. Today he did my parents vinyl sided house and fence. Great prices & great work!

Absolutely outstanding. A tad pricey? Maybe, but definitely falls into the "you get what you pay…read morefor" category. Best car wash I've ever gotten, puts my home efforts to shame and I'm pretty OCD about it ;) Fast, friendly, a very nice waiting area, and immaculate. Worth a trip and a few extra bucks!

Fantastic experience at Castro Oasis!…read more I had an unexpected mess in my car. I found Castro Oasis by searching Yelp for car washes and detailing shops. When I called, Luis Castro (the founder and CEO of the business) immediately picked up. He was very polite, very professional, and thoroughly explained to me what can be done and the pricing structure. When I got to the shop, the work began promptly. And it was very high-quality. It was also nice that there was wi-fi in the lobby area, which made it possible for me to respond to work e-mails while the car cleaning was being done. And it was great to support a small family-owned business. Highly recommended. No regrets. I will absolutely be coming back here if I ever have future needs or want a thorough detailing.

Called and re-scheduled my appointment 5x!! On their behalf Everytime. Here at my appointment at…read more10:30 had to wait 2 hours just to get in the shop.... Asked for a eta. was told 2 more hours. Called 2 hours later just to be told 2 MORE hours. After 5 rescheduled appointments. I had talked to bruce the manager. Was not very helpful. Im taking the time out my day hoping to save someone else's. As im leaving the guy who parked my car is scratching his nose with his middle finger lol get a new job if you dont like yours hombre . Glad this is finally over.. a nightmare . Just go somewhere else.

I'm never one to write reviews, but I genuinely don't think I've felt more disrespected in my…read moreentire life. I had an appointment scheduled between 1pm and 6pm to fix a crack in my windshield. No technician ever showed up, and I never received ANY contact from anyone at Safelite. It was after hours and impossible to get through to ANYONE. After an hour of trying, I spoke to a human via the chat feature, and they told me that they reached out to the tech and asked that they contact me with an ETA. I STILL never received any contact. It is now 8pm, and nothing. I purposefully didn't plan anything today so I would be home for this appointment. My entire Saturday was ruined. How DARE you think this is ok customer service?