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    Torrington Car Wash

    2.4 (9 reviews)

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    2 years ago

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    3 years ago

    I mentioned in an earlier review that I was charged twice. I since went back to the car wash and they promptly corrected the error.

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    3 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    14 years ago

    4 do it yourself bays an auto wash or you can let them do it all at a reasonable price

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    7 years ago

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    10 years ago

    The worst crook in Torrington!! They charge your card $20.75 more than you agree then make it a nightmare to get it back!!!

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    Personal Touch Car Wash & Detailing - Before and after headlight restoration.

    Personal Touch Car Wash & Detailing

    (9 reviews)

    Worst car wash ever Been here multiple times…read moreThey always complete half the services then wander off leaving you stuck there for ages Never again

    Very disappointed with our experience at Personal Touch Car Wash in Torrington today. My wife…read morebrought in her Mazda 3, she wanted the interior cleaned throughly. One of the guys talked her into a "super cleaning of the interior", which would cost $50 and take half-an-hour. As we were driving away, we noticed a 6.5 inch long slice in the passenger side dashboard. It was very obvious and it was not on the dashboard previously. It looked like someone had taken a razor blade to the dash to make this slice, it had that appearance. So we turned around and went back to Personal Touch for an explanation. The first guy who came out said we didn't see the slice before because the dashboard had been dirty (this is the guy who runs the cash register and didn't even work on the car at all). We asked for the manager, when he came out, he told us it was the imprint of the airbag. He quickly realized that we were not stupid enough to believe that, so he left to go question the employee who had cleaned our interior. When the manager came back again, he said the employee who had cleaned the dash was not wearing or using anything that would have caused that slice, and that our dash was lightly cleaned because it was not that dirty. OK, so how did the slice magically appear there ?? Bottomline is that they are all liars and have ZERO INTEGRITY. I would never say that someone did the damage on purpose, but when an accident does happen, at least be man enough to fess up to your mistake. And an accident did happen here, a 6.5 inch slice is now in my wife's dashboard. I am very unhappy right now, and I would not recommend Personal Touch Car Wash in Torrington to anyone.

    Torrington Car Wash - carwash - Updated May 2026

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