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    West Rd Plumbing

    3.0 (2 reviews)

    Services - West Rd Plumbing

    Plumbing inspection

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    7 months ago

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    Johnson Plumbing - moen smart flo

    Johnson Plumbing

    (3 reviews)

    Gardner and team did a great job replacing a water heater for us on short notice. Was able to get…read moreus hot water again on one days notice. They also replaced a shower faucet at the same time. Can't say enough good things about Johnson Plumbing. Quoted price was below the 3 others and job was done in about 3 hours. Super happy.

    About 8 months ago I had another company come and replace a ring on a toilet, because I thought it…read morewas causing a stain on the ceiling beneath it. They had to come back because they didn't put the back piece of the toilet on correctly, it was rocking.They had to come back a third time because now there was a constant smell. They caulked around the toilet. For the next 7 months the smell would come back, sometimes a little, sometimes unbearable. BUT then I started getting little sewer flies. I was not calling them. I found Gardner Johnson on Yelp. It was a blessing. He listened. He looked. He fixed. The previous company had not set the ring correctly, and there was sewage literally sitting under my toilet. Anything you need plumbing wise, you would be wise to pick Johnson Plumbing. He also sent his assistant to help with another issue with my septic system. The assistant saved me at least a thousand dollars from a previous professional telling me what I needed to do. He showed me pictures proving it did not need to be done. They both were so professional, so great and they guarantee their work. But I am sure you will never .ever . have them come back for the same reason.

    Artisan Plumbing & Heating

    Artisan Plumbing & Heating

    (5 reviews)

    I am a Property Manager for a local company in the Manchester area. Ken, the owner is always…read moreavailable when I have Emergency Plumbing issues or repairs 24/7. He provides immediate help and service which is an abosulte necessity when dealing with multiple properties. He is easy to talk with, explains everything and general nice person to work with. I am happy that he is so speedy in response & repair Paula PJ ELGIN PROPERTY

    To whom it may concern,…read more I hired Artisan Plumbing and heating, Ken Pierce, to fix a leak in a pipe in my basement, replace my shower / tub Control faucet and spout, and finally to replace the bathroom sink faucet and drain. I had my own new Sink faucet by Moen, which was new but I had for a while. He, Ken, came to my house and provided an estimate. The estimate was for the tub and shower control from Moen which he would provide, the sink faucet replaced with my faucet, and the fix of the leak. I then asked what he would add if I asked for him to provide a matching Sink faucet to the shower faucet. He added $50 bringing the complete estimate to $950.00. Roughly 6 hours at $130 per hour for two men he told me. The next day, I emailed him asking what was the model he was proposing to use so I could decide if it was good, or if I should go out and get my own hardware, faucets. He provided me with a response of the model, which I looked up and said was good, He was to get a matching Sink faucet. Ken arrived to perform the work on the day agreed too. He proceeded to do the shower first, while I stayed out of his way. Ken then did the Sink never showing me that what he got for a faucet was something cheap, that I learned later, was from Glacier Bay . Even the drain was plastic. I only saw this after he did the install. I questioned him and he tried to tell me in the world of plumbing, hatching means the finish, chrome to chrome, and the two handle system is very popular. Keeping in mind the model of the shower faucet was a single handled design, which is what I wanted for the sink, plus the quality of Moen. While I was staying out of his way, being in the next room, I heard ken test the shower and sink, so I heard the water running, and thought that if was working. I later found that the cold was hot, and the hot was cold. Ken didn't even check his work. Mistakenly, I gave him a check for the full amount of the estimate. Immediately, the next morning, I called Ken, and told him of the issue and that I was very unhappy with his choice of sink faucet. I said I will get a true matching faucet by model to the show faucet he installed and he agreed to replace them. If he would not have agreed, I would have placed a Stop payment on my check. We argued over him returning to me the cost of the $50 faucet, while the new faucet I purchased was close to $100. I was still expecting Ken to change the faucets, and we would discuss the cost of his mistake. It was a day or two later, while waiting for the sink faucet to be delivered, I saw that there where Nicks in the shower wall next to the shower control. I have a vision issue, which is why I did not see this damage immediately. Once the new faucet arrived, I notified Ken that I had the new faucet in hand and we agreed for a day and time he would show up to replace the sing faucet and drain. Ken arrived as planned, and began to work. I even handed him the new faucet. In a very short time, he stared to collect his stuff and started leaving. I asked where he was going, he was not finished. All he did was straighten out the hot and cold, and ran out. I yelled for him to return form the window. H called me a minute latter, and stated that he would not work for me any more. I told him if he did not return, I would be left with no choice but to hire someone else to complete the job and file a suite in small claims court, which ken responded, GOOD LUCK.

    West Rd Plumbing - plumbing - Updated May 2026

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