Professional, punctual, on-time, runs like clock work…read more I was promptly checked in, and escorted to my chair within minutes of my appointment. Never did I feel rushed , nor were they pushy. They were simply efficient, and coordinated. They were 100% ready to perform the services, the xray, the cleaning, everything. No waiting on my part. As for the service, again, very professional , and cordial. The assistant did majority of the work, and was careful to not inflict too much pain. The doctor came in and reviewed and QA all the work, and then provided a summary of the xray, teeth health, etc etc.

I've been going to Tucker Dental for 12yrs. During the majority of that time I have gotten great…read moreservice. Through the years I have gotten several fillings, cleanings 3 times a year, and great referrals. In 2025, the dental hygienist suggested that I get a deep cleaning instead of a regular cleaning. I get my teeth clean three times a year for the last 12yrs and have very little plaque. On an X-ray there were circled to small spots that had plaque that they sent to my insurance company that could have easily been taken care of with a regular cleaning. The deep cleaning is more expensive and has over a hundred dollars out-of-pocket cost. I told them I did not want the deep cleaning. After that, the office staff refused to book an appointment for me unless, I got the deep cleaning instead of my usual cleaning. I can afford it, but I don't like dental offices forcing treatment on me because it's more profitable for them.

I'm usually nervous about going to the dentist to have any procedures done, but Dr. West and his…read morestaff made my visit a great experience. I was referred by my dentist to Dr. West to have a crown lengthening procedure done. I was extremely pleased from the first encounter of the front office staff to the actual visit with Dr. West. They were all professional, courteous, and caring through my entire process. I will definitely recommend all of my family and friends to his practice for dental procedures.

I would give a ZERO rating and would not recommend this dental office based on my family's…read moreexperience. After giving it more than enough chances, I've decided to take my family elsewhere. The dentist is consistently rude, abrupt, and lacking in basic bedside manner. Dental visits should not leave patients feeling uncomfortable or dismissed, yet that has been my family's experience. I was especially disturbed when my child had X-rays taken and the hygienist did not use a lead apron/cape. As a parent, that was extremely concerning and not something I was willing to overlook. The office itself is not particularly welcoming, and the constant turnover of hygienists and dental assistants only adds to the feeling of inconsistency. It is difficult to build trust with a dental team when the faces and staff seem to constantly change. There are also some obvious inconsistencies in the office's expectations. Guests are required to wear shoe covers in the treatment rooms, while the staff themselves do not all wear them. If patients and visitors are going to be held to a particular standard, the staff should be held to that same standard. The one bright spot is Cheryl at the front desk. She is consistently cordial, informative, professional, and helpful. She is the only reason I stayed as long as I did. Had Cheryl not been there, I would have left this office much sooner. Unfortunately, good customer service from one receptionist cannot make up for poor communication, an unwelcoming environment, staff turnover, and concerns about how patients--especially children--are treated. We will be taking our business elsewhere.

Dentist is very nice but has a Terribly rude office manager . ...not worth the experience & would…read morenot recommend. No insurance accepted.

Highly recommend Dr Scher - he was my angel Super…read moreprofessional entire staff Thank you for awesome service and relief

My husband and I were new patients at this office. After our initial exams, we were requested to…read morepay in full even though I told the front desk person, Kayla, that the Dr.Litterer is in network and Insurance company covers our visit. We also scheduled our cleaning appointment in 2 months while we were there. Our insurance company paid the provider according to the contracted rate and later confirmed that we owed nothing for those services. Despite being told that a refund would be issued once the insurance payment was received, we spent weeks trying to obtain it. Multiple phone calls and messages went unanswered, and getting information from the office was difficult. The day before our scheduled cleaning appointments, both my husband and I became ill with a high fever. We could not reach Kayla on that day, but reached Dr.Litterer other location office and let them know that we need to reschedule our appointment due to our illness. On the day of our appointment I reached Kayla, asked her to reschedule our appointment explaining her a reason for that request. I also asked her about the money that was not still refunded. She said the office is charging each of us a $50 late-cancellation fee and refused to make any exception despite the circumstances. The refund issue was eventually resolved only after I filed a grievance with my insurance company, but the office refunded $49 to each of us, retaining the $50 cancellation fee per patient. What disappointed me most was the lack of communication and customer service. I repeatedly asked to discuss the matter directly with Dr.Litterer, but Kayla refused to do so. I cannot comment on the quality of the dental treatment because we did not return after our initial visit. My review is based solely on my experience with the office administration, billing, refund process, cancellation policy, and communication with staff. For us, this experience was frustrating enough that we chose to establish care with another dental practice.

From the smiles from both front desk representatives, to the excellence from the back staff; my…read moreexperience was pretty epic! Dr. Matthew actually cleaned my teeth! What a win!!! Keep up the Excellence Team Decatur GA at Dove!

I stopped by Dr Amy's office with some pain in my teeth this morning. Once again, the staff was…read moreoutstanding! They told me that they would work me in and after a short wait, Dr. Amy performed an examination and pinpointed the problem. It was a very positive experience and I highly recommend Dr. Amy!

My insurance had to recoup funds for incomplete service performed but full bill submitted and…read morepayment. DO NOT GO TO THIS DENTIST

The one star is because it's required. The dentist isn't worthy of stardust. Fillings had to redone…read moreby another dentist. Root canal attempted, left tool inside my mouth which resulted in loss of tooth. Tool was found on XRay by endodontist. Extraction performed by a real doctor. Still billed my insurance for root canal which I immediately contacted my insurance and had funds recouped and my out pocket portion returned. His rudeness led me to another practice. Hygienist (Rude, Fat Kim) insist on deep cleaning which I didn't need. Front desk appeared tired and unfriendly. This is money hungry practice with absolute little care about dental health. Ofc mgr continuously ignored my demands for refund until I contacted their corporate Ofc. Go to the nail shop or Goodwill store nearby for dental care, I'm sure those unlicensed individuals will do a much better job than Dr Pinsky!!!

I've been a patient over 10 rears. They are close to my office. The only problem I have with them…read moreis verbal communication. The office doe not answer the phone, nor do they return messages. Very frustrating when you have a dental emergency. Staff are late for early appointments on occasion. Not ready to change dentists yet because I do like the current dentist and hygienist.

I arrived on time and waited about 15 minutes before being brought back, after an additional 30…read moreminutes waiting in the chair, staff finally came back to assist. They said they wouldn't be able to do a cleaning as I needed a "deep cleaning" over two more sessions and I would have to pay without insurance. The dental hygienist was rude and condescending, after an hour with no progress, I ended up leaving and made an appointment elsewhere. At the other dental office I asked about a deep cleaning, they showed me on my x-rays why that wasn't necessary, and provided a normal cleaning. Great Expressions feels like a corporate money grab machine with rotating employees who care nothing for their costumers.

The folks at DentFirst are very kind and welcoming. I have never encountered a doctor, tech, or…read morefront desk employee that has been anything but nice. I've been a patient here for around six years. They accept many forms of insurance but not Medicaid. They also accept Care Credit as payment. I had all four wisdom teeth removed a few years ago. They made the experience as comfortable as possible. I was given numbing shots in my gums and nitrous gas to sleep. I woke up a few times, said some really stupid things, and went back to sleep. I felt absolutely no pain, even when I was conscious. They provided me with plenty of painkillers afterwards and instructed me on how to take care of my mouth while healing. I just had a brand new retainer made by Dr. Lofters. It fits well. He taught me how to take care of it so it doesn't get scratched or stained. These people are the real deal!

This was my favorite dentistry. On my last visit, the place was temporarily shut down with…read moreequipment in the lobby. I called the corporate number to inquire about my appointment. They swear that I didn't have an appointment and the place is temporarily shut down. A quick Google search says that this location is permanently shut down. You cannot trust everything online so I cannot say which is true. I know I had an appointment and nobody contacted me to reschedule. No one apologized for the inconvenience.

Aspen dental by far has the best customer service I have experienced at a dental facility. The…read morefinancial assistance here is fair and they look out for everyone . 10/10 recommend.

It's just best to avoid but if you do go do these things:…read more 1. Do not expect any level of customer service or any kind of pleasantries. 2. Watch your billing CLOSELY. Took my parents for a visit in January and they were quoted a price (which we paid). They returned last week and they quoted another price (for fewer services). We argued this bill even after they threatened not to see us if payment was not received and "management" is not helpful at all. 3. Be prepared to wait - at least 3-4 hours. No - seriously. You will wait a VERY long time for a VERY short visit. I'm telling you not to go - if you have to, you've been warned. Be cautious of the positive reviews as they are not a reflection of the operations on a day-to-day basis. (the Google reviews are lies for certain)