First time skiing and this was the location my group of friends decided upon. Getting lift tickets and rentals are all automated on their website, although the site feel very outdated. There is a machine to scan your QR code to obtain your lift card (for first time skiers), which is super easy to use. There is a ticket booth open if you run into any other problems. The rental shop is in a separate building on the other side of the ticket booth/restaurant. I stayed on the bunny hill for the entire day. I was told that this bunny hill is a lot more steeper than other mountains, but it's the only way to get better right? Overall a great time and I left uninjured. Pricing: One of the cheaper ones in the area. I took a college discount so it was $20 less (regular pricing for the entire day is $89). Rental packages costed $60. If you're a beginner like myself and only plan on sticking to the bunny hill, I recommend you booking the learning area instead ($35 for 4 hours). read more

We went to West Mountain for a school trip and we had such a great time. It was a great family mountain that accommodated to our large group size. One night the mountain provided us a BBQ dinner with s'mores while tubing. The kids had a blast. What we were most impressed with was how a staff member was able to adjust my sons ski lesson. He is 4 but an intermediate level skier and was originally put into a beginner level. They were able to give him his own instructor. Looking forward to the next time. read more

A perfect-sized mountain for children that are learning and adults that are experienced! Fun to tube when kids' legs were tired Great for a large group. A welcoming lodge to warm up with young children. Delicious food and a comfortable gathering space. The wifi came in handy when I had to dive into "work" mode for a bit in the lodge. read more

Really enjoyed West Mtn! Facilities were great, mountain was well groomed, staff was helpful and friendly. I felt comfortable letting my daughter ski with her friends and didn't worry about not being able to find them. Tubing was a great way to end the day! read more

Had a ball snow tubing and snowboarding. 10/10 recommend. Nice activity to do with family and friends. Very kid friendly !! read more

West Mountain - Going up the lift of the snow tube - Venues & Event Spaces Near Me - Queensbury, New York

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They are to slow to fix their chair lift and take for ever for the hey ride when chair lift is broken.

Short version: Rude workers, poorly lit, overpriced for mountain size. If you have the option, go somewhere else. If not, maybe consider staying home. Long Version: Went to West with my 77 year old father and two kids. I had gone once before (years ago), first time for the rest of my family. Didn't buy online, and went to the window. Asked the young man working for 4 four hour lift tickets. He asked for names, scanned card and we were off. However, we were mistakenly given 3 four hour passes and 1 two hour pass - though we didn't know it at the time. Started skiing around 315pm. There is only a triple to bring you to the top of the tiny mountain. Not many trails open after our warm spell, but they were making snow aggressively. Stinks to be skiing through snow making all night, but sort of expected on a cold Monday night. What's weird though is they had HUGE mounds of snow out in the middle of trails. I assume they would groom these later, but they were tough to navigate for both my young children and my elderly father. On our second run, my father fell. He was okay but couldn't get up on his own. My fault for being ahead of him, but my daughter had skied on ahead and I couldn't leave her to ski alone. This meant I had to walk up the hill a bit to help my father. Got him up. All set, but took some time. Did another run. Lights were on by this point and I was surprised by how sparsely much of the mountain was lit. Many dark areas. Not a lot of trails or ways down the mountain, so we were forced to have to travel through the same dark places over and over. Not great for learning skiers or older skiers. I didn't love it either, especially with the snow making. My father took a break and I skied some with my kids. This is pretty unusual, as he's never taken a break before and that coupled with the fall had me worried. We met back up. My father paired up with my younger daughter and I with my son. Through the ticket check and up the lift go my father and daughter. But my son couldn't get through the automated check. No worker in sight to help (other than lift operator) and she is busy sending my father and daughter up the mountain. I wave to her after they've gone. She sees me, but doesn't acknowledge. I finally see that there is an error reading "time table" at the gate, so I work my way back over the bars and back to my son where a line is now backing up. We struggle our way through cue and wait until it clears so I can ski up to talk to the operator. Now that there is no one in line I call out to her, She rolls her eyes and walks over. I explain what happened and she interrupts to say you'll have to go inside and speak to the desk. Meanwhile, my concern rises. My father, who has fallen, is now alone with my daughter, who has definitely fallen. They are at the top of an unfamiliar mountain on a cold night. Cue the outrageous rude interaction. So I now unbuckle skis and head inside. I assume it's a card error at this point and ask the same young man if he could fix the card. He asks for the card. I hand it to him. He tells me "this is only a two hour card and it's expired". I asks if he remembers me, there aren't many people on the mountain. He says yes. And I say but I asked for four hour tickets. At this points he rolls his eyes and hands the card to woman next him. Meanwhile, my father and daughter are still alone. I try to explain that I had asked for 4 hour tickets and the woman interrupts, with an unnecessarily harsh tone, "I'm looking at the receipt right now, it's a two hour ticket you have to pay the difference." Now my cockles are up. Why are you being so aggressively rude to me. This isn't my mistake. No apology for giving the wrong ticket. No acknowledgment of why that might be frustrating to someone who, as she could see from the receipt, is skiing with two children and a senior citizen. The time is now roughly 6. Meaning our 4 hour tickets had about an hour left. So I asked, as it was their mistake and now I'm taking my time to fix it, to comp the last bit of the night for that ticket. I don't think that's an unreasonable request. I may have well have asked for her first born. The vitriol was unnerving. So I paid $16 for what would turn out to be 30 more minutes of skiing and stormed out. No apology, not willing to listen, no acknowledgement of their mistake, no kind words, or any other basic customer service. I would have really been okay with a "sorry, but..." This is a small community ski mountain. Not a big flashy resort. You would think customer service would be at the forefront of what they do, but you'd be wrong. Totally disappointing. I can't imagine a world where I go back to West. read more

Day 3 2/19/25 of our trip to the wonderful West Mountain in the beautiful Adirondacks of upstate NY. We tested our skills on the Face prior to our 2nd day of lessons so that we were loose and ready to go. The mountain was in pristine condition with plenty of snow and well groomed trails. As usual, the staff were incredibly friendly and welcoming. My son Joseph (16) felt confident that we were ready for our noon lessons and looking forward to elevating our skills with the instructors. I was with Gracie who was absolutely fantastic and helped me with my weight transfers and pole utilization on turns. We even hit a diamond trail, and i liked her so much I will be taking another lesson on day 4. Joseph's instructor improved his boarding skills with a couple of pointers literally by a factor of 5- and he now crushes blues with the utmost in confidence. Joe will be getting another lesson today as well. After a vigorous 3 hours we went into the fabulous lodge for delicious Clam Chowder and Pizza slices- just what we needed for our afternoon adventures. After another 3 hours of carving we returned to a blazing fire, and happy skiers and boarders chowing and drinking in a magical apres' ski environment. Lastly, we went back to our hotel to clean up, and came back to the restaurant for an amazing dinner that was a 10++++. Live music set the mood, and a terrific view of the well lit slopes for us to watch. I had The Cure Burger and Joseph had the Brandt Pasta. Two clean plates and two happy guests at West Mountain. Restaurant staff was beyond friendly and professional, and the prices were very fair and portions immense! We will return tonight!. Another grand slam day at West Mountain!!! Day 2/20/25- I will keep this brief. Snow was absolutely Olympic grade quality, as were the trails. My son and I have advanced to blues and blacks, and are having the time of our lives at West Mountain. Laurie at the rental center has been a Godsend, as has the Manager Adam who answers all of questions with a smile on his face. If you love to ski/board or want to learn, get here! read more

West Mountain - Venues & Event Spaces Near Me - Queensbury, New York

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West Mountain is one of the best places to ski in the entire world. They have such good trails, even though their ski lift is so slow.

Stayed in Moreau in a lovely cabin but had to come tubbing. This was soo much fun and the speed is alot faster than i could ever imagine. 2 hours for aprox $42 per person (2022).. on the 24th of December read more

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I'm almost afraid to write a review about this place because I don't want to reveal this secret little gem but I had to because this place needs to stay in business. It's one of the few privately owned ski resorts remaining not brought up by the big conglomerate that started to overcharge due to lack of competition. We found this place by accident as we were visiting Lake George and knew that instead of going from New York to Hunter we would just spend an extra 30 minutes and drive here instead. It is not an overpriced mob zone of skiers. Because it's not a mob scene, it is comfortable to ski here even in the changing rooms. It was not so overly crowded like all the places near New York City area if that's where you're coming. The lift prices were fair and the rental equipment was in good condition. Has a decent cafeteria and a nice little restaurant upstairs I couldn't believe they even have a little cubbies to keep your stuff and not try to charge you ridiculous prices for a locker. This is going to be my go to place all the time for skiing due to the not swarmed ski slopes. read more

Amazing Privately owned mountain for skiing and other fun stuff. Get married in a chair lift! Get an uphill travel pass! Cool stuff available. read more

Had a ton of fun coming here on a Sunday early afternoon. Came here for the chair lift up the mountain, a small hike, and to do the aerial treetop adventure park! Would highly recommend coming here especially to enjoy the beautiful fall foliage. It seems like quite a few locals come here to go mountain biking so if you're into that, it would be a great location! read more

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Don't waste your money or time. Visiting from out of town, Worst experience! Tried to buy tickets at home but unfortunately the website was not mobile friendly, but online it says availability and we called but it was automated voice only. Drove 45 mins to stand in line for 45 mins, with no signs of availability and one person working a register for 18 people in front of me(I counted). Getting up to the window they said there was no availability until 4 hours later. My response but, "online it says available," register lady, "sorry." Absolutely the worst feeling that you wasted you all that time and to disappoint your family the day after Christmas... Trash Business ethic, thanks for putting me in a terrible position much appreciated. read more

West Mountain - This was taken after I was denied entry as you can see in the top left. - Venues & Event Spaces Near Me - Queensbury, New York

This is my local mountain and it does have lots to offer. West had certainly fallen into incapable hands for a number of recent years, but the last 2 years or so, new ownership has diligently worked to upgrade and modernize the place. It's a work in progress, but the reforms made thus far have noticeably improved my experiences here. I'm looking forward to additional improvements in the coming years as well! They have a new padded quad lift that takes everyone to the summit and they also majorly upgraded their tubing experience for the kiddos. Additionally, they've installed a brand new magic carpet (it's like a chair lift that you just stand on that takes you up the bunny hill) and word is they'll be installing another new padded quad lift for the NW side of the mountain in the summer of 2018 (which is desperately, desperately needed). Lots and lots and lots of new snowmaking equipment has been purchased and utilized, so that's a real plus as well. I also know they've done a lot to try and improve their learning to ride/ski programs with really training their instructors if you're looking to learn or get your kids on the slopes. The lodge is just ok; certainly kinda rustic as it's just a concrete floor and not carpeted. Prices at concession aren't too bad, definitely cheaper than bigger resorts like Gore and Whiteface. Typical offerings available here, though they also have a bar/grill with some tasty items like wings, nachos, good sized burgas, and a handful of local crafty beers from jurnts like Common Roots Brewing Co., Cooperstown Brewing, etc. (good stuff)! Bathrooms have been updated and are good sized and pretty nice. Plenty of blue and green rated trails for skiing/riding but not much for black diamond runs; if you're an expert and really want to be challenged, West isn't for you. A lot of ski races are held here as the owners have kids that race and they've sunk a ton of time and effort into promoting that aspect of the sport. Be aware they do have night skiing/riding every day of the week except Sunday and the resort can simply be mobbed at night as tons of ski clubs show up starting around 3 pm...tons of school buses in the parking lot each night. The last night I went, I also counted 3 Wade Tours buses in the parking lot that had dumped a ton of people on the mountain. If you're looking to avoid crowds, definitely hit the place up during weekday days, though they don't open till 3 pm on Monday and Tuesday. One gripe, the last time I went they had opened up the NW side of the mountain and they really shouldn't have. The chairlift that side has got to be 35 to 40 plus years old and I got stuck on the lift for a solid 15 minutes (just sitting up there in the air...good thing heights don't scare me). This sucks since your lift ticket is usually timed (like a 4 hour ticket)...wasted 15 minutes just sitting in the air...the chair had broken down! Anyways, finally I get off the lift and all the runs on that side were super packed iced, not packed powder. Trails were just terrible over there on that side. I fell once on the ice and it really, really, really hurt (concrete!!!) They're better off just leaving the NW side of the mountain closed off until they can really give it upgrades and a ton more snowmaking/grooming attention. This resort also has a tuning shop and a small gear/pro shop that you can buy some gear thingers you might need, though it's not a huge shop like at Killington etc. Mostly, I'd only go to this shop if you lost or forgot something you really needed. One thing I'd LOOOOOOOVE to see them do here that would really make me happy is simply put some benches out near the end of each chairlift so snowboarders like myself don't have to sit on our butts in the cold snow time and time and time and time and time and time again to buckle up our bindings. Places like Gore Mountain have benches out on both the right and left hand side of exiting each chairlift and its awesome!!!! Oh sorry, one other gripe, lol...lift personnel need to maintain the runways at the end of chairlifts where one departs the chair...they get super rutted and even hilly and unsafe because literally no maintenance seems to be done from before the first run of the day all way till the end of the night! Last time out I never once, yes, not once the entire day, ever saw anyone working on chairlift runways. I'll update this review again later in the season as I revisit again and again. read more

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This review comes with a significant caveat: we are NOT skiers. I am much more of a faller. This family visit was for tubing only. Our first visit to West Mountain was really a mixed bag. There seems to be a lot of potential there, but they have a ways to go, particularly in terms of personnel and customer service. The good: The tubing area itself is small, but nice. There are 6 short runs and four longer runs. There are no tandem or family tubes, but you can tether single tubes together to form a "train" on the short runs. The exit areas at the ends of the runs are wide, open and easy to safely transverse before the next tubers come barreling down at you. The "magic carpet" lift is also very convenient and easy to use. My four year old was a bit nervous about both the lift and the runs at first, but quickly fell in love with the entire experience. When we first arrived at just after 10, the lines moved quickly and there was little to no wait for any of the runs. There's also a really nice little fire pit area with Adirondack chairs right outside the lodge where you can relax and warm up. It's almost custom made for selfies. The bad: As the day went on, the tubing area got ridiculously crowded. They warn you on the website that they can restrict ticket sales if there are too many tubers. With that warning out there, they should absolutely enforce it. By noon, the lines were ridiculous. We ended up waiting in line at the top runs for over 20 minutes for our final ride; quite a time commitment on a two-hour lift ticket. Some children were running amok with absolutely no adult supervision. Some were brazenly cutting the lift line right in front of staff with no consequences. The lodge itself is also bad. The food is REALLY bad, the facilities are bad, and the bathrooms are frat-house levels of disgusting. Parking is also a mess. All the marked-off driving lanes are wide enough for one car, but there is no indication of direction of travel, and I saw a number of cars meeting in the middle of an aisle, requiring one of them to back all the way down to an intersection. Someone injured herself badly enough while we there that an ambulance was required, and it took the EMTs considerable time and effort to navigate to the lodge to begin treatment. It was so crowded that by the time we left that people were just parking on Route 58. The dangerously irresponsible: Remember the children running amok? There was one particular child who was particularly out of control. There is a small walkway, then a turn on a slight hill walking to the short runs after exiting the lift. This boy jumped into his tube at the top of the walkway, slid down the hill, flattened my four year old, crashed through the retention barrier and luckily settled on to the far left lane as he went down the rest of the way, his parents nowhere in sight. This happened directly in front of the bearded young man monitoring this area. I asked him what he was going to do and he said, "can't do anything now, man. He's gone." Apparently management never trained staff how to use the radios they carry, or the common sense to realize that with only one way up the hill, it'd be pretty easy to stop him. At the bottom of the hill, I relayed the story to the supervisor who was checking lift ticket times. The response was, "Wow, that sucks. What time does your pass say?" Really? I've heard that this place has come under new management over the past few years and they've pumped a lot of money back into the facility in an effort to rehabilitate a ski center that had really fallen into disrepair. I applaud their efforts and wish them well, but as long as the slopes are the Wild West, I won't be bringing my family back. I'd rather drive a little further and pay a little more for the better quality, customer service, and most importantly, safety of the larger centers slightly north. read more

West Mountain - Fire pit and Adirondack chairs outside if the main lodge. - Venues & Event Spaces Near Me - Queensbury, New York

This review is for snowtubing only. A group of us went snowtubing this past weekend and had a blast. For $20 for two hours, it's a good value too. The biggest drawback-at times only one worker was at the top of the snow tube lanes to tell guests when to go down. As a result, there were lines of about 15 to 25ish people with no direction and one poor guy trying to answer questions, tell guests to go, etc. They should add some more workers just for the safety factor. read more

Very Nice little mountain with very little wait times for lifts. The kids especially like the snow tubbing. There's a fire pit at the base thats cool to hang out at and have a drink. The staff over all is very friendly but beware around lunch time it's very hard to get a table in the lodge read more

Always hit or miss late December. The warm days made for a pretty average outing. But, for the number of people on the slopes (especially kids), they should have had more runs open. Check first before you go. What was open "to the public" and what was posted on the website where contradictory. Their lift prices and rentals were also overpriced. Next time we'll probably try a different place. Pretty average operation. read more

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Third generation West mountain skier and wholly unimpressed with recent management. The mountain is way, WAY over-crowded every weekend with terrible seating in the lodge that makes it hard to exist in there with a bunch of people. The picnic tables that were there for 50 years were there for a reason. Tables and chairs are a mess. The snow conditions are embarrassing. Trails "open" with a strip of snow down the middle and bare sides. Every morning there's rock-hard ice-crusted "grooming" from doing it the night before instead of in the morning, as they should. It used to be common for a snow cat to take a stroll up a trail that needed a spiff-up mid-day, but that never happens these days. All over trails, and at the bottom of a few, they leave massive "whales" of snow that block the trail and create a real problem for novice skiers. I've seen numerous collisions of an experienced skier bursting over the top of one of these whales while a beginner is slowly snow plowing along on the other side. Mike Brandt (the mountain's creator in the '60's) never kept house like this. Night skiing is also a danger on many trails. The new LED lights do not light the trails as well as the old lights and some parts of the Holy Mackerel are just purely in the dark. Super dangerous! Instead of working on the customer service, they spent a mint on new lifts that weren't needed and filled the staff with kids who don't care about their job. I have a friend who had a Sr. season pass that included a free coffee each visit. For the first 8-10 visits to the mountain (out of 13 all year) he had to fight with the revolving door of clerks who always insisted the free coffee "wasn't a thing". And how about the HUGE wavering of season pass pricing. My pass has cost in the past 3 years: $375, $800 (didn't buy one in this year) and $500 for 20-21. I guess it's good they kept it the same for 21-22... but will it last? Overall, a mountain that used to feel like it was run by a team feels likes it's run by an accounts receivable department. The soul is gone and no one is there to stand behind the mountain. But they are standing there with their hand out to take as much of your money as possible for doing as little as possible to earn it. read more

Tubing is ok, overcrowded and def no social distancing whatsoever. The inside dining/restrooms are ridiculously crowded and lots of people with mask off for eating or a lot just to have off . No safety precautions, no social distancing and felt not safe at all. No thanks. read more

West Mountain could easily have earned five stars if they fix few things. We went to West Mountain on New Years Eve. Let's start with the good first: The staff that work on the tubing side are wonderful, patient, understanding and caring. Because of these wonderful men and women West Mountain deserves four stars. We had four kids and seven adults in our party. At no point we felt rushed. They went out of their way to accommodate and help us. The fire pit is wonderful and a great place to take photos with your loved ones. The Bad: I called twice and spoke to two different people, could not get clear answers, were rude and no help. When we got there and paid for the tickets they gave us no instructions or directions on where to go. They just assumed we would find our way. After tubing we wanted to eat at the lodge. So we went upstairs and as we waited for our table one of little kids in our party wanted to use the restroom. The restroom was so disgusting that we could not even stay there for dinner and drinks. I cannot comment on the food but if you can't keep your establishments clean then you can't be trusted with the food either. The restroom was so disgusting that I don't even want to describe it in this review. Go for the tubing but eat somewhere else. Tip to West Mountain Management please get some customer service training to the staff at the ticketing booth and clean the bathrooms at the lodge. read more

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We have gone up with our family the past two years and have had a great time. The trails were well taken care of and we were able to ski all day and into the night. The younger kids took ski lessons and improved a great deal. Our first-time snowboarder also took lessons for two mornings and he was doing well each afternoon. We went snow tubing each night and it was a lot of fun and the food was plentiful and very good. The hamburgers and Reuben sandwiches were terrific! The hot chocolate was a treat at the end of the day. The people working were both friendly and helpful. We are looking forward to going up again later this season. read more

West mountain is a great place to go for some nice snow! Love skiing here with my friends. They have lessons and a race team here. The lunch opens at 12 pm, wish it opened earlier but other than that, would def recommend. read more

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Great place for a first time ski lesson. The experience was very different from my visit to Stratton where I had my first snowboarding lesson. The bunny slope was much less crowded and my instructor, Greg was the absolute best!! read more

West Mountain - Venues & Event Spaces Near Me - Queensbury, New York

It is unfortunate that I have to write this. I have been skiing for over 14 years, been to mountains all-around, and I frequently visited West. My most recent and last experience at West left a bad taste in my mouth. I recently needed to rent a pair of ski boots, as I own all of the necessary equipment. On the West Mountain website, posted inside every pamphlet, and on their rentals/ticket signs all throughout the main lodge of their mountain, they advertise that you can individually rent boots, or any other equipment necessary rather than renting an entire ski/snowboard package. After having planned a ski trip with my entire group of friends, of which having travelled a very long distance away, the staff inside the Rental shop refused to rent me boots whatsoever. Rather, they instead told me to rent the entire ski package instead, and pay significantly more. After driving significantly, and coordinating a group trip to West only to be denied renting boots, forcing me to rent all of their equipment when I owned all of the other gear is ridiculous and is false advertising. The staff were rude, and appeared aggravated to have to talk with a customer. Unfortunately, myself along with my group whom have all visited West and even used to enjoy skiing there will no longer be doing so. Our business is deserved elsewhere, on other mountains willing to accommodate their customers. read more

Fun time (1/28/23) with my oldest son (28). Snow tubing isn't just for kids. Snow tubing staff could be a bit more personable. Web site said you can sit in your tube while the mover takes you up but signs posted said no read more

Couldn't have asked for a better experience. All the employees were super friendly and helpful. They explained all safety measures taken for COVID. After we went up the chairlift to the top of the mountain we proceeded to the Aerial Park. We were given equipment and training. Then all I can say is FUN, FUN, FUN was had by all. Thanks for making our summer an adventure! read more

Really a great mountain for what it is. I met up with some friends there - all of whom being at a fairly different skill range - and everyone had a great time. I have been skiing for a long time, up and down the east coast, frequently in large groups, and I've had few experiences where everyone left satisfied; this is one. First off, the people are fantastic. The staff were very friendly and considerate in helping us rent gear, locating some missing items, giving us directions and ideas for things about town. (We are not an easy group.) In general, the skiers on the mountain seemed to be in good spirts too. It is an especially family-friendly mountain but there are people of all ages. Management gets an A+ as well. Natural conditions weren't spectacular but the man-made snow felt nice and powdery. Some really competitive races were being held but logistically everything went smoothly - no long lines, etc. We talked to some locals who were impressed with the mountain's improvements too. The second face that they are opening up seems promising. Will definitely be returning. read more

I would give this mountain zero stars if I could. We made the mistake of going during Christmas and New Year's and paid over $400 dollars to ride two open trails. Yes, holiday prices for my little family of three to snowboard on two narrow and dangerously crowded trails. I would have given this place another chance if they refunded our money. In addition to hundreds of skiers and snowboarders, there was also a large ski racing camp for kids happening at the same time, which added to the chaos and confusion. On top of that, there was one ski lift open, actually two if you count the one on the bunny hill which deposited people in the middle of one of the two open trails. We literally walked away feeling lucky that we didn't get hurt or wind up with broken bones. Needless to say, we will not be going back or recommending this place to anyone. read more

West is one of the most Covid-unsafe places I have visited. It felt like an anti-maskers convention. Unmasked people crowded close together in lines. Staff with noses hanging out. No crowd control or enforcement of social distancing. Shared pens, no distancing at bathrooms or sinks and use of multiple hand dryers. We left after one run, as we did not want to risk getting sick to ski more - the base area and the hill felt crowded for non-pandemic times. read more

The staff is disrespectful and unwilling to be helpful. The parking lot is unsupervised causing people to park their cars how and wherever they want. Social distancing is also not followed or enforced. The line for the lift is that of an amusement park with people packed like sardines. read more

Good mountain for begginners. Its low slope and wide open but not much terrain. Monday night skiing was only $25. The coffee was expensive and not good and the red chair lift was uncomfortable, I avoided it whenever I could. read more

My first run, an out of control teen equipped with back pack & blaring music crashed into me from behind. He said he "slipped on the ice". Zero ice on that trail. I painfully made it to base to recover in the lodge. At base, skis were all over the ground and plenty of open racks. I almost tripped over the mess. Very over crowded. Where are the safety patrols? Who is ensuring safety at this place? I saw instructors, are they teaching ski etiquette? I will never go back. read more

Spent the past weekend at West and I thought the mountain conditions were excellent given the subpar weather. Wise investments have clearly been made at West over the past couple years: 1) wider trails - the narrow trails which once went down the face of the mountain have been significantly widened allowing for more traffic + smoother flow of ski/snowboard traffic. These trails are maintained by new 2) state of the art snow guns covering most of the mountain including 3) a brand new lift and new trails. All of the terrain is groomed nicely by the snow cats which I saw getting to work as soon as the mountain closed (made for great first tracks in the morning). To top it all off I was served an excellent bread bowl of chili at the lodge (which I believe has been recently renovated as well). Speaking with the workers at West I felt a sense of excitement about what's going on here. I suggest to check it out if you get a chance. I know I will be back soon! read more

West Mountain has definitely improved since the first time that I've been here. It's a great value compared to the higher prices that I'm used to paying for the PA slopes. I like the improvements that the new management team has done to the newer lifts. read more

Went tubing today and it was a lot of fun. It cost $17 per person for 2 hours, which is plenty of time to go tubing. They have two trails, a short and less steep trail of four lanes and a longer and more steep trail. You get there and you pick the tube most suited to the trail you are about to go on and then you have a tube-type-lift that takes you to your trail. I have no complaints about this place except that the lines were not well monitored and there were some rude patrons that kept skipping the lines so their whole family could go in tandem (by whole, I mean 5+ people skipping) - but what can you do with tacky behavior? The ski lodge had a great little bar upstairs with lots of televisions for patrons to watch football and they had gratis fruit, cheese, garlic knots and meatball platters. The drinks here were splendid - a perfect way to keep you warm while tubing / skiing or to conclude your trip. read more

This review is for the mountain, not the shop. Customer service here was terrible. We went for tubing and we first had to wait 30 minutes for tickets. When we reached the window, we were given a response of "we're sold out" then the blinds were shut in our face. No explanation given. Since the person in front of us had changed the numbers of his party as he was buying his tickets with ease, it seemed like the number was just arbitrary. After lodging a unsuccessful, logical complaint, we were given a ticket about 10 min later. As for the tubing itself, what a poorly run operation. They had 4 slopes, but were only allowing one to be in operation. This created a very long wait to take a ride. The lift operators were rude, not explaining lift etiquette then yelling at kids/my wife. The runs themselves are fun, but you would have just as much fun with a sled and your favorite hill elsewhere, Don't go here. Go to Gore or your local steep hill. read more

West is a rare gem that I got a chance to experience on President'Day weekend. Being a local mountain it kept the crowds at bay and there was never a lift wait. The ski racing kept the spectacle interesting while taking the chair up. Lodge had the basics but the bar/restaurant had more involved food as well as a good assortment of local ales. Outdoor fire pit gave it that apres feel. My only demerit is the lack of entry beginner terrain. The greens were closer to intermediate with some steeper tight blue areas. This derailed our younger group and the bunny hill was overcrowded despite a carpet and a tow rope. Overall a great value, may go back when the kids get better. read more

Fantastic local mountain. The Montgomery's have done a fantastic job making this place a destination. Skiing is great for a small mountain, food is solid and my kids spend many nights here! read more