Bought a new highly polished blue SA-35 Springfield Armory online back on 4/4 and put in the notes…read moreto check the firearm for any issues before sending to my FFL. Received an email from Matthew P. right after placing my order notifying me of the milling defects on the frame on the best one they had in stock (with pictures attached in an email from him), and wanted to know how I'd like to proceed. I notified Springfield Armory about the issue and the firearm in question was sent back to S.A. (before heading my way). Matthew spoke with my wife and took care of the defective SA-35 being sent to Springfield Armory immediately. I called S.A. every week they had it for updates, and they decided to replace the SA-35 in question and send it back to Grady's and then to my FFL. Once received at Grady's, Matthew made a point to get my SA-35 from the loading dock the day it arrived at Grady's, looked it over for any issues, and immediately sent it to my FFL next day air after giving it a thumbs up. Matthew P. went above and beyond in customer service to ensure this customer was accommodated (being a disabled veteran on a limited income). I can't say thank you enough to Matthew P. for all he did to have a happy customer!

Purchased a wallet called Drake would not recommend the wallet due to flimsy made. However, Grady…read morestood by the wallet, but help me find a receipt in their system and let me return it for a different style of wallet. They really standby their product that they sell and standby the customer. Would highly recommend and we'll shop there again.

I really loved it here! All the employees were nice as well!! The Stanley cup collection was pretty…read moreimpressive!

This store needs a complete evaluation and revamping of its curbside pick up approach. On July 15,…read more2021 I placed online order # 330192387 and was told I could proceed to the store for pickup. I arrived at the curbside pickup location and followed the directions in the link sent to me. I received confirmation that the link worked and an associate would be out shortly with my order. After a 40 minute wait, I had to go inside, stand in a long line and pick up my order. On September 14, 2021I placed online order #335735211. Again I followed the directions and waited...and waited. After nearly 20 minutes I attempted to call the store. I was treated to no answer on multiple calls, just a voice machine that looped me back to where I started. I had to go inside, stand in line again. One of the cashiers had to call the person handling curbside pickup (Pamela) on the radio to tell her she was needed. Pamela walked to the front and asked the cashier what she needed. It was painfully obvious Pamela had no clue that I had alerted the store of my arrival at curbside or she just took her sweet time getting there. Thai seems to be an Anderson location issue as I have not had this issue at the Easley store.

bought a pair of Oofos sneakers- a particular style I have several like. great price. final…read moresale. $74. not cheap but good if truly the shoes shown. these are definite knock offs. poor quality. no support. wide flat shoes . terrible product and not returnable. caution. do not buy from these folks. waste of money. piss poor product. I was ripped off by this company.

Used to live this store. Still like the "store", but on our last two visits, my husband first a few…read morewks ago, then myself today, were looking to buy shoes ($200 a pr shoes!) and NO ONE even bothered to TRY to assist! There were 3 female employees at the front desk, checking out no one at the time. They were talking. You can "help yourself" in the rest of the store, but someone should offer in shoes!!! Stood there for 10mins looking. Walked out with nothing (both times) Elkmont lost at least a $400 sale

A great place to find new/used gear (biking, camping, hiking, etc.) for a good price. The staff are…read morevery friendly which makes for a pleasant experience.

Great store for outdoor gear, shoes, clothing, and bikes! Super friendly and knowledgeable. Very…read moreneat, organized and well stocked. Great selection of bikes. They also do bike repairs. A must stop when in town.

We loved stopping by this store while in Highlands. My husband was able to find him a couple of…read moreshirts. They seemed to have an excellent selection and some of the local Highlands gear was really cute. Best part was the little booklet they gave us in our bag. We laughed pretty hard at those last pages

Great selection of outdoor clothing and gear with top brands…read more Pleasant, knowledgeable staff. Was able to get a great lightweight rain coat to deal with some inclement weather. Highly recommend!

After a much needed escape to another town up in the Northeastern Georgian mountain area. I am…read morealways scoping out new mountains and seeing if that's the next opportunity to take up. But needed to see to do something different. Popped in the downtown segment of Clayton, I walked the sweet lil shops and stumbled upon this. Mostly it's for hikers, they have a lot of supporting equipment, not as extensive as REI but some. Also their claim to fame are the tee shirts. Which I happily bought and a cap. Staff was incredibly pleasant and friendly. The icing on top of the cake is the library downstairs. If you love to read, they have a series of interesting choices along with some regional history books. Go check this place out.

A must stop in Clayton! An outdoorsy gals dream! Great selection of clothing, shoes, gifts and…read moregear. Super friendly staff and decent prices. The photo booth is a great edition! The perfect spot if you need to wander around or if you actually need some new gear :)

The folks here are extremely helpful and really work hard to help you find the right solution…read more Highly recommended.

May 21st 2024 I finished El Camino de Santiago (Via de La Plata) 600 miles in 45 days. All my gear…read morewas recommended, viewed and procured through Appalachian Outfitters. Jonathan and the crew are highly knowledgeable and helpful. They got me the right gear at the correct price. I experienced the spectrum of weather and walking terrain. Pack, poles, shoes, clothing sleeping gear all performed perfectly. Not one blister. Jonathan's stated goal is you finish and come back happy. I am happy. I will not consider anywhere else for future excursions. They ensured it was truly a Buen Camino!!! Frank G.

You get two for one here. One side of the business is an outdoors store featuring clothing and…read moreshoes and souvenirs. The other side is an old-fashioned soda shop that sells burgers, hot dogs and shakes. It's got fountain service and is set up to resemble the drug stores of a half century (or more) ago. The food is pretty good, and so are the shakes. It's a fun place to refresh, and in the summer you'll discover that a lot of folks think the same thing. The other side has some nice items, a bit on the pricey side, in our opinion, but there are still some nice tee-shirts and name-brand outdoor wear. All together we consider this a "must" for every visit to Brevard.

Staff was super helpful. Store is clean & well stocked…read more The only reason why it's 4 & not 5, no returns. Not that we had to return anything but I like to know I can buy with ease.

Recently I purchased a shirt from Pine Bark, this shirt is literally the most comfortable shirt…read moreI've ever worn. I liked the shirt so much, I decided to get myself a hammock too. The two combined is the most relaxing combination I've ever experienced, pure Nirvana, my next purchase will definitely be one of the trucker hats, to block out that pesky sun! The quality of their products are top notch, I can't wait to see this company grow! Thank you for the extremely quick shipping, and the strong customer service provided. Devon M.

From the owner: Pine Bark Outfitters is a hiking and camping gear and apparel business, that focuses on creating a…read morebrand on high quality and lightweight camping and hiking gear.

I made a purchase online. In store pick up was scheduled for a week & a half later. 1 received an…read moreemai one day before my pick up date saying that the product was out of stock. I Called customer service and was passed around to 7 different people, not one of which offered anv resolution. Shame on them,I spend thousands of dollars a year on the products thev are peddling and thev could have been the recipient of my dollar, but no more. Power to the consumer we have got to get these money hungry corporations back in line, make them remember who wears the pants in these transactions Edit: While I "appreciate" your hollow apology, I take narv a bit of solice in vour offer to have me passed of to the 8th customer service representative, as if that Nould have any more of a favorable outcome. Thanks no thanks. I wanted to give SW my patronage and hard earned dollar. I was pretty jazzed at the prospect of getting this firearm for such a great deal. You company was given such a great opportunity to turn a bad situation into one that earned my loyalty, instead as a result of the mishandlina of this situation, it has done nothing but bred contempt. Response from the owner 2 days ago Thank you for shopping with Sportsman's Warehouse. We apologize for the inconvenience you experienced with your online purchase and our customer service. We rearet that we did not meet your expectations, especially as a valued customer We aim to provide a seamless shopping experience and we recognize that we fell short this time. We understand the frustration of an item being out o stock after scheduling an in-store pickup. Your experience does not reflect our service standards and I will address your concerns with our team fo mprovement. If you would like to discuss this further, please contact us at 1-800-286-3076 or email customerservice@sportsmans.com

We were very disappointed. We drove over an hour to get a product that showed that was at the…read morestore on their website. We went to the fishing department to pick up the item. There were 4 guys just standing around and when we asked about the product, the one answered, Nope, someone was in here asking for the same thing. If the search engine pulls your store up as having it in stock..THEN HAVE IT IN STOCK!!!! The guys said they never even saw that particular product in their line.. The store also didn't have another product we were interested in. CLOSE THE STORE..THE EMPLOYEES SUCK