Bought a new highly polished blue SA-35 Springfield Armory online back on 4/4 and put in the notes…read moreto check the firearm for any issues before sending to my FFL. Received an email from Matthew P. right after placing my order notifying me of the milling defects on the frame on the best one they had in stock (with pictures attached in an email from him), and wanted to know how I'd like to proceed. I notified Springfield Armory about the issue and the firearm in question was sent back to S.A. (before heading my way). Matthew spoke with my wife and took care of the defective SA-35 being sent to Springfield Armory immediately. I called S.A. every week they had it for updates, and they decided to replace the SA-35 in question and send it back to Grady's and then to my FFL. Once received at Grady's, Matthew made a point to get my SA-35 from the loading dock the day it arrived at Grady's, looked it over for any issues, and immediately sent it to my FFL next day air after giving it a thumbs up. Matthew P. went above and beyond in customer service to ensure this customer was accommodated (being a disabled veteran on a limited income). I can't say thank you enough to Matthew P. for all he did to have a happy customer!

Top-notch shop! Matt and Matthew were a great help in shipping me a couple of purchases and…read moretransfers. They went above and beyond, getting things packed and shipped. Will frequent you folks again - thanks for the exceptional service.

I really loved it here! All the employees were nice as well!! The Stanley cup collection was pretty…read moreimpressive!

This store needs a complete evaluation and revamping of its curbside pick up approach. On July 15,…read more2021 I placed online order # 330192387 and was told I could proceed to the store for pickup. I arrived at the curbside pickup location and followed the directions in the link sent to me. I received confirmation that the link worked and an associate would be out shortly with my order. After a 40 minute wait, I had to go inside, stand in a long line and pick up my order. On September 14, 2021I placed online order #335735211. Again I followed the directions and waited...and waited. After nearly 20 minutes I attempted to call the store. I was treated to no answer on multiple calls, just a voice machine that looped me back to where I started. I had to go inside, stand in line again. One of the cashiers had to call the person handling curbside pickup (Pamela) on the radio to tell her she was needed. Pamela walked to the front and asked the cashier what she needed. It was painfully obvious Pamela had no clue that I had alerted the store of my arrival at curbside or she just took her sweet time getting there. Thai seems to be an Anderson location issue as I have not had this issue at the Easley store.

Nice store in the Anderson Mall. Clean, well lit, bright, organized well and full of clean,…read morecurrent merchandise. A great selection of athletic shoes, clothing and accessories. avery clean store with well designed displays. I was looking for a pair of New Balance 327. Unfortunately they didn't carry them but I'm glad I got a chance to check out this store location. Hopefully this mall will be revamped and will bring new life to the area and local businesses.

I made a purchase online. In store pick up was scheduled for a week & a half later. 1 received an…read moreemai one day before my pick up date saying that the product was out of stock. I Called customer service and was passed around to 7 different people, not one of which offered anv resolution. Shame on them,I spend thousands of dollars a year on the products thev are peddling and thev could have been the recipient of my dollar, but no more. Power to the consumer we have got to get these money hungry corporations back in line, make them remember who wears the pants in these transactions Edit: While I "appreciate" your hollow apology, I take narv a bit of solice in vour offer to have me passed of to the 8th customer service representative, as if that Nould have any more of a favorable outcome. Thanks no thanks. I wanted to give SW my patronage and hard earned dollar. I was pretty jazzed at the prospect of getting this firearm for such a great deal. You company was given such a great opportunity to turn a bad situation into one that earned my loyalty, instead as a result of the mishandlina of this situation, it has done nothing but bred contempt. Response from the owner 2 days ago Thank you for shopping with Sportsman's Warehouse. We apologize for the inconvenience you experienced with your online purchase and our customer service. We rearet that we did not meet your expectations, especially as a valued customer We aim to provide a seamless shopping experience and we recognize that we fell short this time. We understand the frustration of an item being out o stock after scheduling an in-store pickup. Your experience does not reflect our service standards and I will address your concerns with our team fo mprovement. If you would like to discuss this further, please contact us at 1-800-286-3076 or email customerservice@sportsmans.com

We were very disappointed. We drove over an hour to get a product that showed that was at the…read morestore on their website. We went to the fishing department to pick up the item. There were 4 guys just standing around and when we asked about the product, the one answered, Nope, someone was in here asking for the same thing. If the search engine pulls your store up as having it in stock..THEN HAVE IT IN STOCK!!!! The guys said they never even saw that particular product in their line.. The store also didn't have another product we were interested in. CLOSE THE STORE..THE EMPLOYEES SUCK

I've purchased a Ruger 22 pistol and ammo from Eric Nelson at Anderson Tactical, and I would…read moredefinitely recommend him. Great service and I love supporting local businesses. Check out the digital indoor shooting range.

terrible customer service no one mnows how to pick up a phone I didn't get an answer for three days…read moreyall suck and you didn't even have what I needed

new people are very nice. had lots of trouble with my online order for a doc box. they def need…read moreimprovement.

Great store! With an even great restaurant behind it. Try it every time you're in Clemson!!!read more

This is beyond entertaining as I finally read the reviews on here. I bought a pair of pants that…read morewere 36. They were too tight. This moron of an owner sends me a scathing email when I can't believe that they won't return ...it insulting me paragraph after paragraph. This idiot thinks that every single company in the world makes a 36 waist the EXACT same way! he is completely clueless. Their policies are awful. Their products are awful. Do not ever buy a product from him because he will send some ridiculous email back to you because his feelings were hurt. Avoid avoid avoid!!!!you have been warned.

Excellent WalMart in Central SC! The Store is very clean and impressively organized. Went there…read morelooking for a clothing steamer and staff actually walked us to the correct isle. Plus lower pricing here and this location has a Murphy USA, cheaper gas prices. Easy 5 Stars !!

Visiting and had to get food for our Air B&B. Found everything we needed. Checking out was a…read morelittle long. Only one person working and she wasn't supposed to be on the line, Sad, but she had a great attitude and was friendly. 6/15/24