new people are very nice. had lots of trouble with my online order for a doc box. they def need…read moreimprovement.

From the owner: West Marine Anderson is the leading marine supply store servicing Anderson, Northlake, and Upstate…read moreSouth Carolina. Stop in to explore quality marine gear, trusted brands, and friendly service designed to support both new and experienced boaters. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance. We're proud to serve the local community with reliable products and helpful guidance.

Bought a new highly polished blue SA-35 Springfield Armory online back on 4/4 and put in the notes…read moreto check the firearm for any issues before sending to my FFL. Received an email from Matthew P. right after placing my order notifying me of the milling defects on the frame on the best one they had in stock (with pictures attached in an email from him), and wanted to know how I'd like to proceed. I notified Springfield Armory about the issue and the firearm in question was sent back to S.A. (before heading my way). Matthew spoke with my wife and took care of the defective SA-35 being sent to Springfield Armory immediately. I called S.A. every week they had it for updates, and they decided to replace the SA-35 in question and send it back to Grady's and then to my FFL. Once received at Grady's, Matthew made a point to get my SA-35 from the loading dock the day it arrived at Grady's, looked it over for any issues, and immediately sent it to my FFL next day air after giving it a thumbs up. Matthew P. went above and beyond in customer service to ensure this customer was accommodated (being a disabled veteran on a limited income). I can't say thank you enough to Matthew P. for all he did to have a happy customer!

Purchased a wallet called Drake would not recommend the wallet due to flimsy made. However, Grady…read morestood by the wallet, but help me find a receipt in their system and let me return it for a different style of wallet. They really standby their product that they sell and standby the customer. Would highly recommend and we'll shop there again.

I really loved it here! All the employees were nice as well!! The Stanley cup collection was pretty…read moreimpressive!

This store needs a complete evaluation and revamping of its curbside pick up approach. On July 15,…read more2021 I placed online order # 330192387 and was told I could proceed to the store for pickup. I arrived at the curbside pickup location and followed the directions in the link sent to me. I received confirmation that the link worked and an associate would be out shortly with my order. After a 40 minute wait, I had to go inside, stand in a long line and pick up my order. On September 14, 2021I placed online order #335735211. Again I followed the directions and waited...and waited. After nearly 20 minutes I attempted to call the store. I was treated to no answer on multiple calls, just a voice machine that looped me back to where I started. I had to go inside, stand in line again. One of the cashiers had to call the person handling curbside pickup (Pamela) on the radio to tell her she was needed. Pamela walked to the front and asked the cashier what she needed. It was painfully obvious Pamela had no clue that I had alerted the store of my arrival at curbside or she just took her sweet time getting there. Thai seems to be an Anderson location issue as I have not had this issue at the Easley store.

The service here is amazing. If you have any questions the staff will answer them with ease. They…read morehave an amazing selection of items from, basketballs to kayaks to golf balls. Some stuff here is a little too expensive.

I have been in this store a number of times and my experience is varied. The people are usually…read morehelpful when you can find people to help you, but sometimes it can be hard to find someone to help you. I usually find what I am looking for in the store, but I would like to see them carry more hiking apparel like Columbia, etc. I know it is not the store's call though. This is a well-kept store - clean and well lit. Overall, I am satisfied with this location.

Nice store in the Anderson Mall. Clean, well lit, bright, organized well and full of clean,…read morecurrent merchandise. A great selection of athletic shoes, clothing and accessories. avery clean store with well designed displays. I was looking for a pair of New Balance 327. Unfortunately they didn't carry them but I'm glad I got a chance to check out this store location. Hopefully this mall will be revamped and will bring new life to the area and local businesses.

I've purchased a Ruger 22 pistol and ammo from Eric Nelson at Anderson Tactical, and I would…read moredefinitely recommend him. Great service and I love supporting local businesses. Check out the digital indoor shooting range.

While I didn't purchase a bike from this shop, I wanted to take a few minutes to talk about the…read moreexceptional customer service my father and I received from Dave. I live in Hawai'i but am on a pit stop here in SC for a few days before continuing my trek to Maine for work and was in the market for an all road/gravel bike. My father and I went to 4 bike shops between Greenville and TR the last shop recommended the Marin Fourcorners and found Speedshop as a dealer. We called to see if there was my size in stock, unfortunately there wasn't. This is where Dave's customer service skills went above and beyond that of any of the other retailers. He personally called to other Marin dealers across the country to see who could drop ship the bike to SC. He kept us informed with every phone call he made. And was very willing to help with my search even though I would be a one time customer at his shop. My father rides both Mt and road bikes and due to Dave's outstanding customer service and help with this process he's making the switch to shop with speedshop in the future. If I make it back to here with my bike(s) I'll be sure to stop into this shop in the future.

I call ahead for a bike fitting, they told me to come in same day, I show up, and then they tell me…read moreI should have schedule because they don't have time for the bike fitting. What're you guys doing here? Very poor customer service.

Real country feeling place next to Lake Robinson. They have everything that you'd need and can't…read morefind at the big box stores. The prices are very reasonable. The staff was very talkative and informative.

We have done Kayak rentals with them on several occasions. The nicest young men run this place…read more They take the Kayaks over to Lake Robinson for you, make sure you have everything you need to spend the day Kayaking. If you need to take a break, pull your Kayak up into the grassy area (wheel on the back to help you) go have a quick cookout in the park area and go back out on the lake when your ready. Great way to spend your day for a very reasonable price!

Brother visiting from California so we had to get him some Clemson gear. Not busy for a Monday…read moreafternoon. Lots of stuff to go through. Some sales. Employees were nice and friendly. 6/17/24

Was shopping in the Hwy 123 store yesterday. My wife was asking the young man who was working…read morethere a question and he literally walked away as she was talking to him about a product in the store. Have shopped at both locations for years as I am a Clemson grad. We have personally watched employee attitudes get worse as the years have gone by. Officially, done being a customer!