1. West Loch Village Elderly

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Ewa Beach, HI

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West Loch Village Elderly

4.0 (4 reviews)
Closed • 9:00 am - 4:00 pm

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6 years ago

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7 years ago

Came to visit a friend, such a nice place. On the other hand very rude workers, parking security yells instead of talking.

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14 years ago

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11 years ago

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Kapilina Beach Homes - Dining room area with open kitchen.

Kapilina Beach Homes

(394 reviews)

I cannot say enough wonderful things about Shayna Flores at Kapilina Beach Homes! From the moment…read morewe first connected, Shayna's kindness, compassion, and incredible dedication shone through. She is truly non-judgmental and made us feel completely understood and supported throughout the entire process. Shayna went above and beyond to work with us, ensuring that we found a home that was perfect for our needs. She listened, showed incredible patience, and treated us with so much respect. It felt like she was genuinely invested in helping us--not just as a leasing agent, but as someone who cares deeply about people. Her superhero power? Making housing work when it feels impossible! Shayna turned what could have been a stressful experience into something manageable and even hopeful. Thanks to her, we are now settled in a home that fits our family perfectly. If you're looking for a leasing agent who is not only amazing at her job but also a genuinely kind and compassionate human being, look no further than Shayna Flores. She's the absolute best!

I'm going to sum up our experience: Kapilina management is awful and believe issuing one single ac…read moreunit in a home over 90° will not only fix the issue but also make it habitable. We had a leak in our home for over 24 hours despite calling Kapilina multiple times and calling their emergency line. The finally come out and find the leak. The "leak" had been spraying into the walls and ceiling well over 24 hours. They fix the leak. They call in remediation team. The team says they are at Kapilina quite a bit and this is one of the worst they've seen. They set up industrial dehumidifiers in the hall, bathroom, and kitchen. Next day they come out with more equipment, tell us they have to turn off the AC and run the equipment through the weekend but will probably have to be longer because it was leaking for so long. It gets HOT and the fans are loud. These fans are so loud you have to yell to hear over them. God forbid we sleep upstairs and an emergency happen. You cannot hear someone call out in the room over. I cannot hear my children in the room down the hall. How is this not a safety issue?? It's 91° in the house with two small children we're instructed not to open windows so the system can successfully dry out. 90° is HOT and poses a real risk of dehydration and/ or heat exhaustion/stroke ESPECIALLY in children. Kapilina management says the best they can do is one portable AC unit for one room. They insist that eventually this single window unit will cool the entire upstairs off to a "comfortable temperature". I reminded management that the heat from the machines will rise to upstairs. Management insisted I wait for it to cool down. They refused to put us in a different unit, a guest unit, or even a hotel. At one point the manager said it was "habitable because you have running water". Nice to know that's Kapilina's standard. After 5 hours of running this magical AC unit that's supposed to cool our home to a comfortable temperate what do you know- ITS STILL 90°-- SHOCKER. There's now a soft spot on the second floor--if I had to guess probably above the leak. Management REFUSES to help beyond supplying a single ac unit and insists this is a safe and habitable environment to keep its residents. That is the service you look forward to when you move to Kapilina Beach Homes hope this review helps!

West Loch Village Elderly - apartments - Updated October 2026

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