We've recently just moved in and everything has gone really well. Very smooth process and everyone…read morehas been very nice.

Maintenance worker Robert Wilson Harassed me after I was locked out of my apartment. I called after…read morehours emergency number due to being locked out because the battery on the electronic key fob reader(attached to the door) dying and not letting me back in. The prompts told me to wait for normal working hours or I might have to pay a fee, so I hung up and did not leave a message and was going to wait. I receive a random call back later from an 866 number no clue who it is from someone who did not say their name or who they are with, being aggressive and harassing me via the phone. I of course returned the attitude. He then told me to stay there and implied he was going to come and fight me. He then called the police and lied to them stating I am the one that threatened him. Luckily the police witnessed his behavior and other actions and he quickly withdrew his claim when I threatened legal action against him. Regardless this man is a complete danger to this community. He also made entry into my apartment when I was not even there without my permission. Now I have to worry about living where this disgusting man works daily. Also note a couple days prior to this the annual inspection of my unit was completed which is a time when the battery should have been replaced on my door. I was also told by a few of the other workers that Robert Wilson receives many complaints from other people living here.

Not only does Ilima enrich the lives of their residents but they also SAVE lives. My 99 year old…read moremother was triaged to the Emergency room when staff intervened. It was housekeeping that noticed mom was not looking well, it was the competent nurses (thank you, Michelle) that monitored her carefully then called for the ambulance. Because of ILIMA, mom may now celebrate her 100th. Ilima SAVES lives.

To the Staff of Ilima at Leihano:…read more We are so impressed with the level of service my parents receive at Ilima at Leihano. The love and care they provide is laced with compassion and grace and it is comforting to know that our mom and dad are well taken care of. The staff is skilled and caring, sensitive to the needs of the family members as well as residents. The wonderful staff at Ilima at Leihano made a difficult transition easier for my parents. We are indeed, blessed to have found such an outstanding home for our parents!

My AC has gone out three times. Management doesn't answer or return calls. Maintenance doesn't…read moreanswer or return calls. Been with out AC for three days. I pay rent on time every time. The raise my rent up $400 every year. The poo is not a pool its a small waiting pool. I can not judge the gym i haven't gone there yet. Location is good. Parking not bad but an extra $400 a month.

First of all the rent is REALLY high. Second - there is a woman who works for the contracted…read moresecurity company. She was so rude to our friends & family (there were 6 of us) at the swimming pool. Eating lunch, hanging out under the awning. Weren't being loud, disruptive just chillin. She came over checked out our stuff and told us we weren't allowed to be there because we were over capacity. That's fine - however - that pool at the Element ALWAYS had large groups of people. We had done this before several times with no issues. We moved a few days ago to a place that is larger, private, less money & totally renovated. The people who live at the Element are nice. It's the management and the high cost of rent plus the astronomical utilities. Ridiculous.

ZERO STARS. BEWARE OF HARLEY THE MANAGER. He will retaliate…read morewhen you report him for not doing his job. He had a lawyer calling me and threatening me. He is always out of office and charges late fees when he's the one who cashes the checks late. He kept pushing back renewing my lease and refused to sign it to move himself into my apartment. The upper management doesn't do crap to help you either. They don't care about helping people. They care about money. Worst place ever. Only good thing is the neighbors. Everyone minds their own business and is nice.

Nice location, fairly new apartments, community laundromat, and neighbors seem friendly enough…read more Visitor parking available until 11pm and always available. Beware, tow truck is sometimes in the lot at 11pm on the dot to remove visitor vehicles.

Ipo really works hard to make this place something special. I truly enjoy living here!!…read more The units are laid out nicely. The dog park is amazing. It's a great place to live!

Ipo, the property manager, has made this experience so easy and enjoyable. She is a professional,…read moreand I notice that other residents love her. Big reason I'm here!

Great community where kids Grandparents live. Access to the ocean for swimming snorkeling kayaking…read morepaddle boarding.

A year and half, doors do not remain secure, constantly breaking. Currently doors are unsecured.read more

I call it Kingdom Hall. Overpriced, no AC, small, very little closet space. No green space…read moreoutside. Homeless hang around the building.

We have had numerous maintenance issues recently. The maintenance crew and their response time has…read morebeen extremely efficient! We are in awe of how quickly we receive their ability to fix, repair, replace things! Edwin especially has taken great care with us...we are so grateful! We have lived all over the world, and Kalaeloa Rental Homes is by far one of the best!!

Maintenance personnel is great, they perform fantastic with what they got. Repaired or replaced…read moremultiple issues all in one morning. definitely a thumbs up for Fred.

Rentals are in really good shape and rent runs about $1300 for one bedroom and $1600 for two…read morebedroom. There is security that drives around in golf carts too. I like the property manager Mike he's a easy going guy. Good area to live its close to Costco and Zippys and my hubby's fave Fatboys!

Love this area. Just not to happy that the pool has been closed since covid, 3+ years and counting…read more Everything raised up since covid including HOA fee. I don't understand that their really on it with expired safety checks that has nothing to do with anything, but not on it with the pool. I have a daughter who loves the pool and constantly ask about it. We literally have to go to other rec center and pay extra money just to swim. I just don't understand why HOA raised up and the pool is still closed. I don't understand what is taking so long??? The pool across the street has been open since 2021. It's very frustrating hearing the samething Everytime I call. Nothing is being done

We own in Makakilo Cliffs and glad we bought here. Like the views from our front row condo. At…read morefirst we had problems with the renters below us, fortunately they moved on and it's so quiet place to live. The complex is at the very end of road which is nice cuts down on traffic. Managers have both been nice. The grounds are kept up by landscapers. Different improvements are in the budget for future improvements. There is a large grassy area in front of simplex and a couple of picnic areas. I wish there was some other amenities, dog park. Some earlier poster did not like tules, I like having rules that keep up the look of the area. We have two parking spots, which isn't the norm for some complex's.

The parking stalls are awful and small. They could've made them a little bigger. And the sidewalks…read moredon't have curb ramps. It's an accident waiting to happen for people with mobility problems.