I had a great experience paying a "fix-it ticket". Someone had stolen the tags off my license…read moreplate. I went to the CHP office first to show my registration proof. At this location it's super organized and well signed. They have payment windows on the outside of the building. Just walked right up, no waiting, paid the fee and showed my paperwork. Literally 10 minutes and I'm on my way.

Well, given that this is a government institution and they all consider themselves high and mighty…read moreand above everybody else, I am sure this will neither result in a change of procedures nor any response here on how they can make things better. Nevertheless, I am going to write. Their stating that you can receive an excuse for being an elderly caregiver is an OPEN LIE. They state that, but then you don't get that. So, newsflash OC Court people. I will make you a deal. You send one of your clerks here to take care of a 94 year old with dementia every day I might have to be on jury duty, and we will be good! You take him out to lunch. You follow him around when he gets lost, which is a daily thing. You make sure he doesn't go into the street. Yes, as Yelp says, I think this post IS looking pretty epic! How about this instead? Why don't you QUIT with the AI decision making on excuse requests (because I just know you wouldn't ordinarily respond within three hours), and TAKE OFF caring for someone as an excuse because you are LYING by keeping it up on the website! You DON"T do that, so DO NOT LIE ABOUT IT.

This was my first time visiting the Anaheim Clerk-Recorder office, and I had such a great…read moreexperience! Not only was the office clean and organized, but the service was also fast and efficient. Most importantly, the staff was extremely kind, caring, and provided excellent customer service. I had a situation that I was pretty stressed about, and they went above and beyond to help me without hesitation. They made the process easy and truly relieved so much of the stress I was feeling. If you have any Clerk-Recorder needs, I highly recommend the Anaheim office. Great staff, great service, and an overall wonderful experience!

This place is very well run government office. It was easy, quick and just the staff is very nice…read more It's in the Downtown Anaheim area, where there is parking on the street and a parking structure. The offices were clean, staff was efficient, and just the overall experience was great. Thank you OC Clerk Recorder!

Mr. Brent Sets the Standard…read more I had the privilege of interacting with Mr. Brent at Lamoreaux, and he is a true example of professionalism and respect in a court setting. He has a rare ability to clearly explain standard procedures so that members of the public can understand what to expect, all while remaining fully within the limits of his official role. In a place where the process can often feel intimidating, Mr. Brent communicates with patience and clarity, ensuring that everyone feels heard and respected. His demeanor reflects the highest standards of public service - courteous, knowledgeable, and professional at every step. Every courthouse would benefit from having someone like Mr. Brent. He demonstrates that it is possible to uphold the rules and responsibilities of the court while also making the experience approachable and understandable for the public. To Supervising Judge Palafox - Mr. Brent's service is exemplary and deserving of recognition. His commitment to professionalism and his respectful approach make him an outstanding asset to Lamoreaux.

My experience with this courthouse has been extremely frustrating and disappointing. The justice…read moresystem here feels completely disorganized, and it seems that many employees are not properly informed about the procedures or the paperwork they are responsible for assisting people with. I was repeatedly sent back and forth between the Self-Help Center and the seventh floor. I would go to one department, be told to go somewhere else, receive little or no useful information, and then be sent back to where I started. On top of that, I was given conflicting information about the paperwork I needed to file and how it needed to be served. To make matters worse, some employees give you nasty looks and treat you as if you are stupid for asking questions or being confused. How are people supposed to know what to do when the employees themselves are providing inconsistent information? At one point, an employee removed a single document from my filing packet, handed it back to me, and told me that I needed to serve that document separately to the other party. This was extremely confusing because the document was supposed to be included with the packet being filed. Situations like this create unnecessary delays and force people to repeatedly go back and forth just to get basic instructions. What is even more concerning is that I am not the only person experiencing this. Almost everyone I have spoken with inside the courthouse has expressed the same frustrations: nothing gets done, everything is delayed, and people are receiving misinformation. When multiple people are independently describing the same experience, that should be taken seriously. This is unacceptable for a government institution that is supposed to provide access to justice. People come to the courthouse because they are already dealing with stressful and often extremely serious legal matters. They should not have to spend hours being sent from floor to floor, receiving contradictory instructions, being treated disrespectfully, or worrying that their case will be delayed because they were given incorrect information. The courthouse needs better training, communication, accountability, and a system that actually helps people navigate the legal process. People deserve accurate information, respectful treatment, and timely processing--especially when their families, finances, safety, and futures may depend on it. To make matters worse than what they already are they DO NOT WILL NOT ANSWER THE PHONE ! Why put a phone number if you people will not answer the phone or simply do YOUR JOB!

The OC Library did a wonderful job with this location. It's easy to find, parking is convenient,…read moreand the space is clean and free of any odd smells. The collection is large, including a good selection of foreign language books. There's also a decent amount of desks and chairs for sitting and studying. I especially love that they run the AC strong on hot days. It's a great relief from the heat, and I see plenty of people come in to cool off. Thank you for providing such a welcoming community space!

Recently, we moved in to the City of Westminster. I just learned the we have a wonderful O. C…read more Library available near by our new home. I am interested in start using the diverse resources oferred. In pictures their facilities look great. GFC

Ugh...NOBODY wants to be in this court but I am here for emotional support...up on the 7th floor…read more..lots of security in family court and spaces are set up for separate parties to sit...security check going in was very efficient ..quick and up close parking structure ..

Being a courthouse, you need to understand that the staff must follow certain rules but if you "go…read morewith the follow" you'll be fine. Everyone seemed to be helpful but you need to be patient for help as everyone is there for some problem they're facing. Keep in mind that the staff may not be able to help everyone with every situation but overall they do their best. Long story short... Treat others how you'd like to be treated and you'll be fine

The Vietnam War Memorial is located in Sid Goldstein Freedom Park, near the Westminster Public…read moreLibrary and across the street from the Westminster PD. It features statues of an American and a South Vietnamese soldier, honoring those who fought and died in the war, and commemorates the fall of Saigon. It also features a bronze urn with an eternal flame. Black April is celebrated by Vietnamese people on April 30th every year in remembrance of the Fall of Saigon and honoring the lives lost. The memorial was dedicated in 2003. Yelp Review #17- 2026

It was a bit underwhelming. I thought it would be a bit more impressive, have more to say, have…read morestatistics, a recap or something other than a statue, flags, some water to memorialize the carnage suffered by both sides of this tragic war. Westminster is a city I grew up in during the Viet Nam war and I am happy to say that the refugees that came to America in the late 70s that settled in Westminster have made a remarkable life for themselves and revitalized this city. Congrats and thank you to this hard working, loyal and patriotic community for building a vibrant business section in Westminster and Garden Grove.

JPL has been excellent to work with, especially Jeff, Rich and Lilly…read more For anyone handling legal matters on their own, the filing and service side can be complicated and easy to get wrong. JPL brings a level of responsiveness, and attention to detail that makes a real difference. They have consistently gone above and beyond for me, and their support has white glove. They help ensure things are done correctly and take a lot of the friction out of the process. In a system where not everyone has access to full legal representation, having a service like this is more than worth the cost--and for someone representing themselves--I would say it is critical. Highly recommend.

I hired this company to perform process service for an upcoming court hearing scheduled for March…read more9, 2026 at 9:30 AM. On the morning of the hearing, I contacted the company to obtain the status of service and any service attempt information. Because the court required detailed information regarding service attempts, a court clerk also contacted the company seeking the dates and times of any attempts. At that time, the requested information was not provided. My hearing proceeded without the service information, and the matter was concluded shortly thereafter due to the lack of completed service. Several hours later, at approximately 12:27 PM on March 9, 2026, after the hearing had already ended, the company sent a report containing alleged service attempts from March 5 through March 8. My concern is not simply whether service attempts were made. My concern is that the information was not made available before the hearing, when it was actually needed. As a result, the service had no practical value to me at the time of the court proceeding. After I disputed the charge with my credit card issuer, the company continued to send invoices and informed me that finance charges would accumulate and that the account may eventually be sent to collections.

Today, I visited the Anaheim Family Justice Center and toured the facility. I was completely…read moreunaware that such a service existed. It's located in a very unassuming area with good parking in the back. Once you enter, there is a receptionist desk with bulletproof windows and a comfortable waiting area. The Center is basically a one-stop shop for victims of domestic violence and elder or sexual abuse. There are officers with guns, but no one in uniform. At the Center, there are prosecutors, attorneys, advocates, detectives, social workers, government benefits representatives, etc. The whole concept is to make things easier for the victim. Instead of going to the courthouse and waiting all day for a temporary restraining order, the victim can wait at the Center and apply for CalWorks or meet with an attorney or just rest. All of their rooms are designed with victims in mind. Everything's very soothing and they have a special children's room, which was furnished by Disney and they have books, toys, and quilts that the children may take with them. They even have a kitchen and showers (just in case). Everyone there seemed very personable and it seems like a great concept. Granted, the Center has only been open since October 2006, but it seems like a great idea for all cities to implement.

I had a chance to get to know the wonderful advocates and directors at the Anaheim Family Justice…read moreCenter following an Elder Abuse Event in Summer 2010. Their concept is elegant in its approach to domestic violence and other forms of abuse. Unfortunately for the victims of these crimes, the road to recovery from these crimes can be daunting. Can you imagine being asked to see half a dozen different people located all over town to put an end to an abusive situation? The AFJC eliminates this hassle and pairs advocates with those affected by these crimes in one central location. Facilities like this should be located in every city in America.

First and foremost, the purpose of this review is not to bash GC Services because at the end of the…read moreday, it is what it is. I too had a terrible experience with their customer service window in the BH Courthouse. With that said, my gut feeling is that nobody is happy when their $25 fix it ticket balloons into a $1000 fee for failure to appear in court. We all are clearly angry by such an egregious fee, which I am sure is taken out extensively on the reps who are probably being paid minimally to deal with a lot of frustration. I get it. However, the 1-star rating is not solely related to expectedly poor customer service. The 1-star is primarily due to the erroneously damaging/costly advice that is given by their reps. I made numerous calls to their call center and as I stated above, went to their window. Here were the two options I was given: 1) Pay the fee, prevent your license from being suspended, and forfeit your right to an appearance in court. Payment = guilt. I was dealing with this in late September 2015 and the first available court date was December per GCS. (Side not: This $1000 penalty apparently came into effect sometime after April 2015 - prior to, there was roughly a $50-100 extension fee that could be paid. Apparently either people were paying but still not coming to court. I called every lawyer in town about this. There is nothing an attorney could do for me - they have no preferential ins to get your court date moved up or to squash the ticket with a call. Again, do you due diligence). 2) Have your license suspended and wait for a court date. This was something that just wasn't an option for me. Not willing to risk digging myself into a further ditch, I opted to pay the fee and vowed to never be so ignorant again as to make the same mistake. The more I thought about it, the angrier I got about the whole process. $1000 fee could really sink someone financially, especially in an economy when many are living pay check to pay check. I know I really worked very hard to recoup that $1000, which was akin to taking that cash and literally flushing it down the toilet. It was that senseless. I decided I had nothing to lose at that point. Here's what I did/recommend (disclaimer - this is based on my experience and situation...if you have serious violations you should probably consult multiple attorneys, do your research, and then create an plan) 1) Evaluate your situation and get all your supporting documents together. If you did in fact rectify the fix it ticket or it was erroneous, make sure you have make copies of the originals. 2) Pay or don't pay, but either way you still can go to court in LA depending on your situation. As I said, I paid, but then wrote a letter to the courthouse attaching my proof of registration, etc. People actually do read these letters which is good to know. I took accountability, said that I paid the $1000 in good faith, accept I may have forfeited my right to court, but would appreciate the chance to be granted an opportunity to present my case in front of a judge. 3) I got a reply via mail about 2 weeks later with a court date in early November. I was told by GC Services as well as a couple of attorneys I consulted that the first court date were early December. Because I mailed in my evidence with the letter perhaps things were more cut & dry. Either way, I got my day in court earlier than told/expected. 4) I appeared, the Judge called me first, I approached the bench, and was told I would receive the $1000 back less the $25 court fee. Total time in court: 15 minutes. 5) Just a few days ago, I received my check from the courts which really helped financially. I hope this helps anyone in a similar bind. With GC Services or any other "customer service call center" (for lack of a better word), always DO YOUR HOMEWORK and don't take their word blindly. It's on you. Bottom line is the rep for GC Services does not care one way or the other. It's not her $1000 on the line, I doubt he/she gets paid handsomely to deal with irate customers, and they will say whatever it takes to get rid of you/collect the fee. Frankly, I wouldn't waste my breath to even write this lengthy review b/c I don't see how anyone would give them anything but a 1 star. But, if this helps someone save $1000 bucks or provides some hope to someone who feels there is none in this situation, it was worth the effort. Good luck, stay calm, keep your composure, and let's all make sure we check our mail/don't make the same stupid mistakes again!!!!!

Okay look...we have all gotten tickets before for various moving violations...that's pretty much a…read moregiven living in southern California. The problem is when you have to deal with the court and you miss their quick deadline/court date, you're no longer dealing with the court because they turn your paperwork over to these low class, punk ass, loser dicks who don't know what the hell they're doing! Everyone says and does something different! The court makes me SICK because they're so quick to slap a failure to appear on your record, but when you try to reschedule your court appearance, you can't! Back in the day, you could call the court's traffic division and speak to a live operator and schedule a new date if you couldn't make it due to work, school, surgery, out of town, in labor and having a fucking baby, getting married, hell...sudden death!! Now, there is no one to talk to, so if you can't make your court appearance, you're assed out, because they just slapped you with a failure to appear! And they don't care why you didn't show up. Once that occurs, you're paperwork is turned over to these punks and they raise your fees 10x what it originally was! Then when you call them, they say that you can no longer go to court, that you have to pay the fine either in full or make a payment arrangement with them. If you make a payment arrangement, they give you some high ass up front fee (that most people cant afford to make outright) and then spread the rest out at lower payments over the next few months (are they really low enough??). And if your license is suspended, they won't send the release to the DMV until you make the first payment, so if you just got a new job or don't get paid for 2 weeks, guess what...your license will still be suspended until that first payment is made. I made an arrangement the first time around. My ticket was $230 and the failure to appear somehow jumped it up to $983!!! Yeah fucking right! Where did you losers get that figure?! A $753 jump for a failure to appear?? Paleeeeezze! They told me that I couldn't go to court (first time I called, when I made the deal). Like Oso M. wrote in their review...they totally fucked up my payments and never took the money out! I even called (second call) on the day that they were supposed to take the payments out to confirm everything and the lady told me that everything was good and it had been processed. Called a few days later (third call) to find out what the hell was taking so long for them to process the payment and again was told that everything was fine. Finally 2 weeks later, I called again (fourth call) to find out what the hell was going on because no money had been taken out of my account AND I had received notice from the DMV that they were going to suspend my license. They tell me that I fell out of the "program" that they enrolled me in due to non-payment! Say whattttt???!!! I kept calling and was told several times that everything was okay, even though the money was still there and waiting. I had no idea what was taking them so long to process! The lady tells me that because of non-payment, I now have to pay the full amount before they will release my license. She said that I can't be enrolled in the program now and that that was my only choice. I told her that I wanted to go to court and she said that I couldn't. So I asked for a manager to review my tapes from a prior call because all of this was new information to me, besides the fact that someone had dropped the ball. She said she'd put it through to a manager and I asked how long it would take for someone to get back to me. Guess what...YOU have to call a week later to find out the results. They do not call you. I asked why is the wait a week and she said because there are others ahead of you. No wonder! I am not surprised! I can only imagine what others must be dealing with! I hung up with her and called back a week later (fifth call!!!). I spoke to a guy who (SURPRISE!!!) tells me a different story! I find out that I am actually STILL in the program, that it takes 2 weeks to actually be dropped from it and that I could have made a payment on the down payment amount that I was originally quoted. By this time, I have flames and smoke all around me as I shout into the phone and tell him of my prior four calls and four sets of differing information. He apologized, took a deep breath and told me that I could have beeeeeeen to court to deal with this a long time ago. He told me how long I had to FINALLY be dropped from this program and to either go into the courthouse (apparently GC Services has a special window there) or call them to set up my court date. I chose to go to the courthouse to do it, got my court date and the judge released all those BULLSHIT fees and back down to my original fine, I go. Screw these people! Go to court! Do not deal with them!

Great customer service , every question was answered…read more Excepted a man was there smelling urine and very dirty .. and everyone has to touch the screen .. no one clean ten computers screen .. and when I cleaned the security was very rude with me .. they should be cleaning the screen after each person uses it .. did everyone forget about the virus .. the old one and the others .. I found gross . And offended the what the security talk with me ! Should be a protocol ! " please sanitize the screen after any person use it !! Lets care about each other !! Let's be safe !!!

Not the worst social security office experience I've had…read more Didn't have an appointment and waited an hour to be called up. Not terrible. I've waited longer at social security office before. I did the application while I was waiting and that made it quick once I got to the window. It took 10 minutes from that point and I was in and out.