I recently purchased My 2007 Dodge Dakota from Hagen Automotive, right from the start I felt very…read morecomfortable , No pressure , No worries, Vance handled everything, from Registering my truck all the way to taking care of everything It needed. truck was clean inside and out, came with a fresh oil change and even took care of a few minor things it needed as well. Rest assured I drove away 100% satisfied in my purchase, and definitely will refer him to my family and friends, thank you very much Vance, you have a customer for life. Keep up the great work with providing quality vehicles and service. would definitely buy from again.

Had a cars.com lead on a Jeep, was pre-approved, drive out there and owner tells me it's sold!! The…read morereal deal is that my purchase involved a nice luxury car as a trade in, 2017 Jaguar XE, and financing. These other people wanted to pay cash. It's clear and obvious what kinda bull crap took place and how we got screwed by this dealer that stated "cars.com is full of shit and doesn't mean anything". Guess next move is to see what they have to say about this!! Save your money and deal with someone honest and proven unlike Hagan Automotive in Bloomfield

Fair prices, they've never overcharged or upsold me on anything unnecessary. Great auto shop. I…read morewon't go anywhere else.

Twin Cities is a comfortable family ran business that treats you with care and help with your auto…read moreneeds. Harold

Love it here and highly recommend.... Bought a new car and the process went great thanks to Matt…read moreand the entire Team! Thanks again....

Everything was great with my car deal, until it wasn't. The finance office completely screwed up…read morethe tax in my state (Michigan) and charged me 8% instead of 6% on November 22nd, so now I have to follow up to attempt to get my $267.98 from them back. General Manager Zack promised a check for that amount along with a repair they were covering for me due to a check engine light coming on within hours after I bought the car (check for $342.69) would be overnighted to me either Monday or Tuesday at the latest. This car deal is over two weeks old and they still haven't made it right. General Manager Zack on Saturdayn 12/6 gives me his cell phone to which it always goes to voicemail and he never returned my call Monday or Tuesday. I called tonight (Tuesday) to try to rectify the situation and my original sales person (Luis - there's the name so you know who NOT to buy a car from) tells me they are waiting to hear back from the State of Michigan for the check because they don't want to over pay me or under pay me for the refund. Ummm...what year is this???? ANYONE CAN GOOGLE and it will tell you the tax for the State of Michigan for auto sales is 6% - not 8%. Stop trying to cover up lies with more lies. All I want is for the money I overpaid for this car to be returned to me. If their F&I guy knew what he was doing from the start and did a little research he would've known it was 6% to start with and charged me accordingly. But no, we'd rather take the hit on our reviews online vs taking care of the customer from the start of the deal. You'd think a 40 car a month store would have the time to actually follow through and ensure customer satisfaction.

To update my review. After my daughter put out her review here, they contacted her stating they…read morewould like to fix this issue. So, where were they when we went in?! WITH not just us, but also family members AS WITNESSES to being kicked out politely, ignored & sent away with the engine problem that still has not been fixed by them or acknowledged regarding warranty etc. Her warranty was canceled without her notice even the loan company is questioning why we have had to go through all this with them! Therefore, they are suddenly acting like they care....shameful! When I say, we will sue for mental anguish, loss of work, danger to my grandchildren & my daughter!!!! What will they do next?! We expect this fixed or we will go as high as we can to make sure no one else goes through anything like this. I have lost a LOT of money due to this & so has my daughter...will they pay her for her loss of work?! For the mental damages?! For the fear it caused our family when the tire rod disconnected with my grandsons in the back seat?! They passed inspection while it should NEVER have passed. This is dirty! And NOW they respond?! We purchased this vehicle in 2023, it is now 2025 & they have done absolutely nothing but cause us anguish & anger for stealing our money from us. And hurting my daughter's career as, like anyone else, she needs a reliable vehicle to get to & from work!!! Will they actually FIX or REPLACE with a BETTER OPTION due to ALL our losses from a dirty auto dealership!!!! We will spread this everywhere until this issue is fixed!

Lauren was fantastic! First, she made the financing work…read morewhen pastors paychecks are a little different to deal with. Then, she got me financing that worked for ME. Finally, she helped me when I was really mourning my old, beloved van and put me in a car that is so much better for my current empty nest traveling. I went from a panic and upset over losing a beloved vehicle to happy and bragging about my midlife-crisis-mobile Chevy Volt. Everyone I spoke with at the dealership were wonderful, but Lauren was and is a treasure!!

If you want to buy a car from here and Phil Meeks walks up to you ask for another salesman. Me and…read moremy mom were searching for a ev car at this dealership and Phil came of as a nice guy but boy were we wrong this guy was a ******** and he was trying to sell us the this car and when we got in the car he knew nothing about it and for example he was trying to find CarPlay but little did we know that car doesn't run CarPlay because it has gps systems built into the car where it doesn't need CarPlay. So then an hour and a half later we are trying to leave and my mom says "I need to go my son has a lacrosse game" and Phil makes this totally non professional joke and said "oh here goes the escape tactics now" if he wanted us to buy that car he did a horrible job. Good job Phil you lost 2 customers today

WARNING! Do NOT take your car here for repair! They will have you replace parts you didn't need be…read morefixed and give you back a non working car. No refund on parts on a car that didn't work!

Good- vehicle quite clean…read moreService manager was excellent she ordered broken switch and had it installed very quickly. Not so good: at least 4 items on check list were not done, but checked off as being okay Only shown how a couple features worked. Spent over an hour researching owners manual to figure out how some features worked.

I bought a 2015 RAV-4 in Jan 2024, in 2 days the transmission went and the support arm for the…read moretrunk hatch snapped. I brought it back and they offered to replace the transmission but I opted to get another car. Bought a 2019 Jeep Compass from them in Jan 2024 and the touch screen (which controls climate, seat and wheel warmers, and all media) went out in May 2024. I had purchased a warrantee and started the process. I called every week to see when the part would arrive. On Oct 15th 2024 I was told there was a tracking number for the part and it should arrive on Oct 21. Called on the 24th and was told there is no ETA and no tracking number. Tried to call again on Nov 15th and the shop/dealership had been permanently closed along with the corporate office.

Until you've been to Village Motors, you may not know what a great car-buying experience is. I've…read morebrought perhaps 6 cars over the years from dealers and carmax. The VanBortel way and the VanBortel people make it a completely different experience. The VanBortel Way make the car buying experience easy, straightforward, and pleasant. The VanBortel people lead to meaningful, fun interactions. We worked with Scott Flanagan at VanBortel Village Motors. Yeah, the car we wanted to see was ready when we got there. Yeah, it was no hassle to take the car out. Yeah, he helped arrange a tradein. Yeah, he explained what we needed to know about the vehicle. But it was a fun, personal interaction. Whataplace!

Great dealership. Very honest and easy to work with. We had a small issue a month after we…read morepurchased our vehicle they gave us a loaner and fixed it. Amazing place!

If I would give this company zero stars, I would. I do not know how they are in business, let alone…read morehave good ratings. Unless, you want a LEMON, go to another dealership. Staff is inconsiderate and a total pain to deal with. They sold us a truck that should not have even passed inspection. Had so many repairs that needed to be done to it that were below the 'surface of the eye' that could have put our family and $40,000 camper in serious jeporady. The manager is a total con artist, terrible business man, and just a serious joke when it comes to customer service. My husband's truck when back to Dodge and their repairman three seperate times at least. It was not until we threatened legal action that they half a** stepped up to the plate. Worst company ever dealt with. Will be telling everyone looking to buy a new vehicle not to deal with this company.

This is the first time I have ever purchased a vehicle from a dealership. I was helped by Ryan who…read morewas so nice. I shared with them what my price range was, what my requirements were for my new car, and where I wanted my payment. My experience went beyond my expectation. I did not feel pressured into anything. Ryan was helpful with explaining every single detail to me. Connor from finance was phenomenal. He was incredibly helpful and made sure that I was able to get my vehicle at the price I wanted and was incredibly supportive through my first car buying experience. He was very organized and made the official car purchasing process very easy. The day I picked it up, Katie was incredibly helpful with teaching me how to use all the bells and whistles of my car. I am in LOVE with my new vehicle, and I see why people return again and again to buy their next!

Not sure if they even deserve 2 stars. First, I love the salespeople and I continue to get my…read morevehicles there. This review is specifically about service. I walk in for the appointment and ask them to also make sure the brakes are okay - should be part of the inspection. Also mentioned the fan doesn't always work and that I needed new batteries in my key fobs. As I'm telling him this he's just looking at me. Didn't write anything down. So I wondered if anything I said was going to be done. Kind of made me feel like I wasn't important. Oil Change and inspection - almost 2 hour wait! Then they did a tire rotation without telling me (they ended up not charging me, but I should have been consulted initially). He tells me it took so long because of the other things I asked for. So aren't the brakes part of the inspection? And they checked the fan and found no issues so that was a nothing - maybe a few minutes. And how long does it take to change batteries in a key fob? Then you go to pay and they take your credit card and turn their back to you while they are typing your numbers into something. I don't just hand over my credit card - I did, but not happy about that. Everyone else has a machine on the counter and you do it yourself. I'm an older woman and the way I was treated was like I was a stupid old woman. Not the world I wish to live in. Years ago I had stopped using the service center there for the same reason - poor customer relations. I won't be going there again.