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West Des Moines Marriott

3.4 (37 reviews)
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View from he 6th floor
Tim S.

This is a very good hotel. Rooms very clean. Restaurant and bar were very good. Friendly service. All the crap you would expect in a room (iron, ironing board, free wi-fi, desk, flat screen TV, coffee, etc.). Friendly service. TV allows you to access Netflix and other streaming services, using your account. Location is great if you are working/visiting West Des Moines. Not too far from the airport. Hotel is right off the freeway. Easy to get in, along with free parking. The exercise room was pretty decent. Only downsides 1) TV was HD but the content appeared in SD instead 2) You have to sign up for the Marriott rewards program if you want free wi-fi Other than those minor downsides, I would highly recommend this hotel.

Beds
Jennifer A.

I was in Des Moines for work and stayed at the West Des Moines Marriott for two nights. I was surprised by how pricey this hotel is - I think my company paid something like $229 a night which is crazy considering I stayed the two previous nights at the Wynn in Las Vegas for $239 per night. And sorry, but the West Des Moines Marriott has NOTHING on the Wynn! First of all, the lobby area is nice but the hotel is starting to show it's age. The first thing I noticed about my room was that it smelled a little funky. Kind of sweaty, like a locker room. Other than that, I found it clean and comfortable enough. There was some noise during the day though from maintenance or construction. Internet is an additional $10/day, unless you are a Marriott elite member. The biggest ripoff though had to be the buffet breakfast for $16. It was a total joke, I had to make my own freakin waffles!! The hotel is conveniently located near a lot of businesses so I can see how it would be appealing. At the same time, there are also many other hotels within a few miles. Next time I'm in Des Moines, I think I'll try out a different place!

Grant A.

I venture to Des Moines about once every 2 to 3 years. Pleased with this hotel. Comfortable king sized bed, hotel as restaurant indoors as well as a bar. McDonald's right next to the hotel and some other fast food places not far away. Cleaning staff professional always nice having someone else make your bed. Tvs in the restaurant area of hotel!! Lounge like area in hotel if you're just trying to chill.

Kevin U.

I normally stay at holiday inns but was traveling with a friend who is a Marriott reward member. Wow. Very impressed with this Marriott ... Room was very nice and had the most comfortable bed I've ever slept in. I liked the pillows so much I asked to buy one. I will definitely stay here again and try other Marriotts when traveling

I found these online.  They are called luvalamps.  So contemporary and cool
Jon S.

Hotel was nicely remodeled. The rooms were clean and exceptionally comfortable Restaurant and bar was great, watched the game and talked to a friendly bartender Parking was easy and free, I would absolutely stay here again. The room also had a very cool lighting fixture

Coffee center in the room
Nancy M.

Room is comfortable and clean. The work desk area is a nice size, which I appreciate when on business travel. Nice size TV that can be used as an additional monitor if you have the appropriate cord. Room service until 11pm, which is great! Enjoyed a reception in one of the conference rooms downstairs and that was nicely done. When I checked in I was warmly greeted by the young lady at the counter and the ride from the airport in the complimentary shuttle was equally warm. The only feedback I have is 1) more clearly mark your van so it's quite obvious that it's the Marriott shuttle and 2) the addition of a safe in the room is really necessary if your clientele are largely business travelers. A refrigerator and microwave would be a bonus.

Subpar room service order.
Mopsie B.

We were forced to stay here because the hotel where we had our reservation screwed us over. The place is clean but feels dated somehow. The rooms are pretty big, I especially appreciated the bathroom. And even though we were on the first floor, it was pretty quiet. There was s a bar and my husband got a Corona-- for $7! We decided to order room service breakfast using a card they provided. Unfortunately, that was a very subpar experience. The menu bragged about their toast, apparently from some local bakery with "whipped butter." It was two slices of dry white, cold toast with a packet of Land O Lakes buried underneath. That was $4.50! The tea, which would be presumed to be hot in the morning, was iced! The orange juice was served in a plastic bottle with no glass. The menu had said it was "fresh" which would imply fresh squeezed juice but it was Simply Orange. The breakfast option with cereal was $11 and was supposed to come with toast. It didn't. We ordered the breakfast to arrive between 9-9:15 and it came at 8:40, waking us up. Also, forget about free WiFi- it's $9.95 unless you are a "BonVoy member who booked direct." Overall, the place is clean and the employees are friendly and polite but the hotel is overpriced for what it offers.

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Review Highlights - West Des Moines Marriott

We took advantage of the breakfast buffet in the main dining room.

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Hampton Inn West Des Moines Lake Drive

Hampton Inn West Des Moines Lake Drive

(34 reviews)

$$

***1st message sent to hotel text service the night we checked in:…read more We left right after we checked in to our room. We just got back to our room for the evening. The room smells very bad like mildew. When we got undressed to go to bed, we noticed the floor feels damp/wet & gross. ***2nd message sent to the text service the next morning after I talked to the lady at the front desk: Even when your head of cleaning walked in, she said: "whoa!" As soon as she smelled the room right when we opened the door. I guess this is your way of fixing the wet nasty floor for guests?!?! At least she was sympathetic, because she knows no one should've been assigned this room; and brought us blankets so we wouldn't have to walk on a completely wet floor. Also; when we got back last night, the air was on the coldest setting, I put the temp all the way up to 75, it's still only 66 degrees in the room... so that's broken also! We definitely should not be paying for this crappy room. I am not happy at all. The night person shouldn't have ignored my texts. The person at the desk this morning, offered to put in a work order, that totally wouldn't help our situation this morning... very nonchalant and didn't care. When I started explaining our situation, she replied "oh yeah..." so she knows we had a problem and texted, but she said sometimes they don't do a good job at replying to texts at night. This is not good customer service at all. When I checked out, I re-explained my situation to another male at the front desk. He said he'd give my info to the manager when she gets in about a refund. I waited a whole week. No one had contacted me and no refund was refunded! Worse experience in a very long time!!! A. Taylor Omaha, Ne

Visiting our son attending DMU (from Utah). The hotel is currently being renovated and is very…read morenice. Our room is comfortable. The front desk staff is friendly and helpful. Breakfast is great and they even have paper sacks for the taking that contain a bagel, pb&j packets, an apple, and a bottle of water. Comes in handy! We will stay here for sure when we come visit in the future.

Best Western Plus Des Moines West Inn & Suites - Exterior

Best Western Plus Des Moines West Inn & Suites

(35 reviews)

$$

We stayed at 3 Best Westerns on our trip out to Colorado, and this was by far the absolute best…read moreone. The breakfast was excellent and had a lot options for different types of foods. The lobby was beautiful, with plenty of places to sit and a coffee making machine that could make you lattes, mochas and even hot chocolate, which I utilized multiple times. The pool was clean and brightly lit and honestly beautiful. The rooms were clean and had that extra blanket and pillow in the closet that you always hope is there when you want to feel extra cozy. This Best Western is clearly run by hospitable, welcoming people who know what they're doing. The only critique I have is that the elevator buttons seemed a little old, but they were still working properly. I felt well taken care of, cozy and comfortable, and all at a reasonable price. I would stay there again for sure. I can't wait to have another hot chocolate by their fireside in the lobby. Keep it up, you guys! I had such an amazing time. We'll be back!

We stayed here in Oct 2022 and had a comfortable stay…read more At check in we had to wait a few minutes for the clerk to finish a personal call behind the half-wall. It seemed to be a VERY personal call in my opinion and perhaps maybe too personal to be making at work, especially where patrons can hear you and particularly when your personal call keeps your patrons waiting to check in for several minutes. After he finally told the person on the other end that he had to go because he had customers, the rest of the process went smoothly. We liked the location and the room was comfortable. The morning breakfast was good, with a good variety and comfortable dining area. This will definitely be the hotel we use for future visits to Des Moines.

Revel Hotel Des Moines Urbandale, Tapestry Collection by Hilton - Guest room

Revel Hotel Des Moines Urbandale, Tapestry Collection by Hilton

(36 reviews)

I'm so happy I checked Yelp to find this wonderful hotel in the Des Moines area…read more We were caught in a snow storm while driving through MN which delayed our trip for hours. We didn't want to drive much further. It was getting late so I looked for a hotel in the Des Moines area. This popped up right off the freeway so we decided to give it a try. As we walked in, we immediately noticed all the nice decor and artwork. It was beautifully decorated for the holidays as well. The front desk attendant was very nice and quickly got us settled down we would have time to grab a bite to eat before the kitchen closed. The room was nice and clean. Bed & pillows very comfortable. Plenty of towels, soap, shampoo and conditioner. Robes! We liked all the modern touches. My only issue is what I have with almost all hotels. While I very much appreciate a coffee maker in the room, hotels always add decaf coffee instead of additional regular coffee. Who drinks decaf? So you need to make the extra trip downstairs to ask for regular coffee. We went to the bar/restaurant downstairs for drinks, a bite to eat and to watch Thursday night football. First, the bar is very cool with a pool table and several TV's. Nice wall art and comfortable barstools. Sadly, they don't offer any streaming of any kind in this hotel so there was no way to watch the NFL games on their TV's at the bar or in the rooms. Fortunately, I was able to get it in my phone app but could not project to their regular TV's. Our bartenders were Eddie at first, then Tyler who took over towards the end of the night. Both bartenders were super attentive and friendly. For food, we ordered the Burrata, chicken wings and the Revel Flatbread. The wings were nice and crispy, the burrata yummy and the flatbread was thin and crispy. All were actually delicious which I wouldn't normally expect from a small hotel. Very nice! The hotel offers a free buffet breakfast to guests as well as made to order. Honestly the buffet breakfast has everything from hot to cold. It has a toaster and microwave if needed. It was quite a spread. Plenty of juice & milk varieties. The food was delicious. They also offer free bottled water if you run out of water in the room. Overall we really enjoyed our stay. We were probably two if twenty guests in the hotel which was very surprising as it is a decent price for what you receive overall as a guest. I would definitely recommend the hotel if you are passing through.

This little gem, tucked away in the middle of nowhere, was such a restful and delightful stay. I…read morehad zero expectations, but I also knew that booking with Hilton's boutique hotels would give me a uniquely curated stay. And that it was! The Revel Hotel is a beautiful, relatively new boutique hotel that is part of Hilton's Tapestry collection. The hotel pays homage to local Midwest culture in an elegant and visually stunning way. From the lobby's western decor to the minor details within the guest rooms, no detail was spared in the design of this space. It boasts modern amenities while preserving the classic perks folks love, including complimentary breakfast for hotel guests. There is a restaurant and bar on-site, offering breakfast, lunch, dinner, and staying open late for drinks. The only downside is that the bar and lobby are located in the same area, and at least on the weekend we visited, it got a bit loud in the evening, which made me feel bad for any rooms on the first floor. To play it safe, if you're a light sleeper, I'd recommend a room on a higher floor. I also wasn't too fond of the fact that there is no pool on this property. If you'd like to use the pool, you must walk over to the neighboring "Hotel Renovo", which is their sister hotel, use your key card, bring your room towels, use the pool, and then walk back. This commute is a bit inconvenient, especially when traveling with little ones and older adults, which is the only reason I didn't award this stay five stars. The hospitality here was fantastic. We were warmly greeted by a young lady named Tania, who went above and beyond to ensure our welcome and stay were nothing short of spectacular. She texted me before our arrival to ask if there were anything we would need, as well as throughout our stay to check in and provide any assistance if needed. She greeted us with complimentary, ice-cold water bottles. I loved and appreciated all of those touches. Check-in was uncomplicated through the Hilton app. All Tania confirmed was my identity using my ID and provided physical key cards if we wanted them. Otherwise, we could use the mobile key cards accessible through the Hilton app. Less than 15 mins! Check-out was equally as simple; no need to stop by the front desk if you used the app. Our stay was so exceptional that I've considered returning exclusively to enjoy the hotel and all its amenities thoroughly. Until I return, I'm recommending them to anyone who finds themselves in this neck of the woods.

SpringHill Suites by Marriott Des Moines West - SpringHill Suites By Marriott in West Des Moines

SpringHill Suites by Marriott Des Moines West

(25 reviews)

$$

Opening in 2011, this hotel is from what I like to call Springhill's weaker period, this hotel has…read moresince been renovated to match the current brand standard, and while they pulled it off better than most, there were still a couple of things they missed, but nothing too bad. Exterior/Parking/Curb Appeal/Location: The outside of the hotel was not really changed from the renovation, but it still looks quite nice and is well kept, even from a distance. The parking lot is in good shape and well lit, though while plenty of doors are present, the key reader on one is broken. The location is also convenient with several restaurants and convenience stores nearby, as well as easy interstate access. The wonderful Jordan Creek is only a couple of minutes away too. Interior Common Areas: The lobby was nice, as were the business and fitness centers, I did not check out the pool. The free breakfast was pretty solid, though the lack of waffles was somewhat disappointing. The hallways and elevator were kept clean throughout my stay. Staff: Everyone I interacted with was very nice, no complaints here. The Room: -Security: They weirdly didn't upgrade to RFID, but the magnetic lock and deadbolt, as well as the latch lock all worked. The biggest issue here was the lack of a fire map in the room. -Cleanliness: Everything was about as clean as the housekeepers could've gotten it, but the carpet was in need of a deep cleaning. Also, the bathroom floor had some set in stains on it that looked like footprints. -Overall Layout: Upon entering the room, you'll find a spacious living room with a comfy sofa, a large desk, a chest of drawers, a TV, and a wet bar area. It housed a mini fridge, microwave, ice bucket, coffee supplies, and cups. This part of the room was well lit and lacked issues. Moving on is a sink with good space and a well lit mirror, and the rest of the bathroom right across from it. It was spacious for how it was laid out and had a nice tub shower and toilet, though the lack of lotion was disappointing. Beyond this were two queen beds, more drawers, outlets, USB ports, a TV, and closet. Again, this was clean, but a little bit more worn than the rest of the room. The HVAC and view was fine. Summary: This is a nice hotel, though the minor maintenance, security, and cleanliness issues are concerning enough for me to take a star away.

Stayed at this hotel for a weekend while in town for a basketball tournament…read more Checking in was super easy. The reception area was bright and inviting. But once you leave that area and go down the hallway to the rooms, it's a different feel. The hallways are dark. Our room was fine. We got a two queen bed room which also had a pull out coach. It was spacious for us. The room itself needed lots of updates. The wallpaper was starting to peel, the bedroom half of the room was very dark, random light switch that didn't turn anything on or off. Plus sides - person at reception was very friendly both evenings. And location is great! Would I stay there again? It depends. If there was another hotel in the same area around the same price, I'd probably try the other hotel. If this was a lot less expensive, then I'd be okay staying here again.

West Des Moines Marriott - hotels - Updated May 2026

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