NO HOT WATER!!! DO NOT USE THIS COMPANY TO FIX A Rinnia tankless water heater. They do not know how to fix such a unit!!!! THEY GUESS AT A SOLUTION BUT NEVER RESOLVE THE PROBLEM.
Replaced a perfectly good part, cost me $350 not covered under warranty. Did not restore my hot water. Wanted to charge me again for a next visit but did not restore my hot water. Then, to avoid a charge for this visit, which did not resolve my hot water, I was pressured to sign up for their ember ship of $299. If I signed up the membership the charge for last visit would not be billed. Disgusting. AFTER ALL THIS MONEY WAS SPENT STILL NO HOT WATER SINCE AUGUST 19‼‼‼. Never should have said they would bill me for the last visit when they again did not restore my hot water‼‼‼ I was done with their company!
Called R T Moore in one visit the problem was solved. RT Moore ordered to defective parts, COVERED UNDER WARRANTY. Came back to install the parts. HOT WATER RESTORED‼. Total change for 2 visits $330! AN ETHICAL PLUMBING COMPANY THAT DOES NOT GUESS AT A SOLUTION BUT FINDS THE SOLUTION!
West Coast Plumbing Sarasota Lakewood Ranch, I paid $350 to replace a part I owned that was working perfectly! Asked them for a refund of the part they installed, which did not RESTORE MY HOT WATER! NEVER HEARD BACK FEOM THE ‼. Terrible, absent customer service.
I am a single woman, did they take advantage of me, THEY CETAIN,Y DID.
DO NOT, DO NOT DO NOT use this company to fix a Rinnai tankless water heater! They have no idea how to fix the unit but they will bill you for parts, you don't need! WEST COAST FLOW SARASOTA ----- AN UNETHICAL COMPANY! Do not hire them! read more