Called them to fix the connection on my water meter. Was told we had to check the schedule and they would call me back. No call back after three days so I had another company do it. Would not recomend this company. read more

Very unprofessional and disrespectful. Did not do a good job or a fair price. I would never recommend them.

Honest and responsive! Worked completed - replumbed our church. All of his employees were very courteous and conscientious. Even came back on another day just to answer some questions. Highly recommend! read more

Ron Horn Plumbing did an unclog on my home's drain lines. He persevered on a difficult clog until he was satisfied and so far it's worked better than the last 2 plumbers that seemed to have to do it annually. I recommend his company for both their service and reasonable rates. read more

I called this company on Saturday after reading their online reviews which were very good. A woman answered, assumedly the answering service, and I said "I want to ask." I was hung up on by the woman. I called back several more times as I really wanted to engage their service for an emergency. the phone was answered & I was immediately disconnected. I realize in this world of SPAM that calls have become annoying. However, when you are a service business & if you want customers, I suggest you hear the caller out before hanging up on them. Very disappointing! read more

Jeff from Ron Horn Plumbing did an excellent job replacing our old water heater. He was prompt, friendly and very efficient. He did an excellent job and took the time to answer all of our questions. Their office staff, Barbara Jean and Jaimee were also pleasant to deal with! I wouldn't hesitate to recommend them!! read more

Ron was assisting a neighbor when we asked for his help with disconnecting our kitchen sink and fixing our bathroom faucet. Really kind and efficient, in and out in under 20 minutes. I called to schedule the re-hook up and they will be here in 2 days. Very happy with their work and the process. read more

Ron Horn Plumbing: HIGHLY RECOMMENDED! This is the 4th time we have used Ron Horn plumbing. Every single time they've been prompt, professional, efficient & courteous. Today the wonderful technician Jeff checked water pressure. Fixed a leaking sink drain and replaced two toilets. Spotlessly neat, even wore protective booties. I can't recommend them strongly enough. From Front office scheduling to job completion everything just goes seamlessly with Ron Horn Plumbing. read more

I called Ron Horn to come over and give an estimate on a bathroom remodel, pretty straightforward and nothing too extensive. He seemed like a nice guy and like he wanted to do the job. The next day I received a call from a woman in his office who said that he decided to "pass on the job". When I asked why she said she did not know. Weird and unprofessional answer. I would not recommend calling them unless you feel like wasting your time. read more

This company is wonderful!! Always there when you need them! Great prices! They are my go to plumbing company!! I wouldn't recommend any other. 100% satisfied!! Can't say enough great things about this company. They were there from normal plumbing needs and they were there for an emergency I had. Beat part is it didn't cost me an arm and a leg!! There workers as well as Ron are very professional and friendly!! read more

This morning I had water flooding in garage. Thankfully horn sent someone to stop the running water and then that pm they installed a new water heater. I appreciate someone coming asap with no fee to stop.the water. And then this pm a new water heater was installed Great service and professional care today. read more

I would highly recommend Ron Horn Plumbing. They were very professional and reasonably priced.

Quick response on a Sunday, solved our problem (feces coming up out of toilet and tub and flooding bathroom!) by climbing on hot roof and running a snake through the stand pipe all the way to the street, and the guy (Dave) could not have been nicer about it. Cost was $243 (a bargain!) read more

Thank you thank you thank you! I live in a condominium association who suggests we use Ron Horn Plumbing for all our Plumbing needs and they are also called whenever it is a condominium owned pipe that needs fixing. Anyway, a leaky water main to our home has cost us $1000's. Thanks to the plumbers from Ron Horn Plumbing we now have PVC pipe which ought to last far longer than our building. They were wonderful-- always respectful of our home and very patient in their explanation of what needed to be done. Ron himself came out to survey the situation before work was begun and gave a very fair bid. Afterwards the men cleaned up everything nicely and put things back in good order. It was a pleasure working with this team! read more

We were referred to Ron Horn by a great friend and have not been disappointed since! Today Keith came out to help with a strange squealing sound. He put booties on without even being asked too, and came right in - diagnosing it within five minutes! Wonderful disposition, on -time, polite, knowledgeable. He deserves a bonus ! Highly recommend Ron Horn Plumbling. read more

We had a problem with our water no one else could figure out. In less than 5 minutes the guys from Ron Horn Plumbing had figured out the cause of the issue. In less than 2 hours the problem was fixed and the price was less than I expected to pay. These guys are good, fast and polite. read more

Consistently honest and reasonable over the years for our rental properties. Have found them to be professional and courteous as well. Highly recommend! read more

Ron may have won the favor of some around town, however their skills and professionalism are lacking if you need anything other than the most basic of services. I had a problem with a water heater, his late night crew repaired it incorrectly nor did they leave it anywhere near up to code. It later exploded flooding my house, and of course they pointed fingers everywhere else when I called. Less than pleasant conversation...and while he was professional, he surely wasnt taking any accountability. Heck, he didn't even refund the prior service that caused this in the first place. Massive cleanup and bill. Now fast forward a couple months, we need a simple backflow preventer inspection at work..I think to myself (stupidly) maybe I should give them a second chance, and call and book an appointment under the company name for the inspection. I got a call back an hour later asking for my personal name and last name and she says okay thank you that's all she needed. Then another 45 minutes later I get a call from someone else saying that Ron is going to decline inspecting the backflow preventer for the company. I think this is above and beyond lacking professionalism and is ridiculous. I rarely leave a bad review for anyone unless it is out of the ordinary, and this nonsense today inspired me to write this review so that people can see how this business performs when something other than standard routine happens. I highly recommend to you find a more professional plumbing company!! read more

Ron Horn recently replumbed my entire house during a remodel and was wonderful. He was reasonable in price as I had several quotes and he by far had them all beat. His crews were always on time, polite, knowledgeable and hard working. The office staff were a pleasure to work with and very helpful with the obtaining the permit and all the behind the scenes work. Ron even had great recommendations on other contractors in the area for other portions of the remodel that I needed. Very helpful and very good people. read more

He came out gave us a quote said he would do the job and then he changed his mind after we were waiting for him for quite a while we could've gotten different quotes but we were not able to because we had excepted him read more

Mr. Horn's company did a lot of work for my mom and stepfather. Only problem is one of his workers cleared an upstairs sink drain and ground the pipes to leak. When discovered several months later, due to downstairs flooding, Mr. Horn seemed insulted and would not take any responsibility for employee damage. read more

i've changed my mind about the company. i called a couple of months ago for someone to come out to give me a price on replacing corroded pipes around my water heater and to disconnect my circulator. the woman in the office called a minute before they closed shop and said i don't understand your message. i returned her call five minutes later. gone. so i called the next day and left a message, nothing. someone there has a problem. if they're too busy to be courteous then they should just recommend some other plumber to do the work. read more

They were engaged by the lead contractor for a remodeling project to do a small plumbing job. The plumber Keith was prompt and courteous and did a good job in a short period of time. I think we'll use them as our regular plumbers from now on. read more

Ron and his wife Darlene were easy to communicate with to set up service. Ron and his assistant plumbers were friendly and hard working. They completed the job ahead of schedule and the cost was very reasonable compared to other quotes I received. I highly recommend this company! read more

TERRIBLE customer service!!! Don't know what's up with these guys, but I called them DAYS ago to set up some minor plumbing repairs. Was told that they would have to call me back. DAYS later they do finally call only to tell me that they can't have anyone available to help me until the end of the following week. UNACCEPTABLE!! read more

i've used them twice now. they're prompt, experienced and professional. my plumbers of choice. their rates are reasonable.

This is undoubtedly the worst plumber I have ever encountered. I am retired, have built a number of houses in MA and CT so I know what I am talking about. Plumber sent his employee to put in new shower pan. Next day there was water all over because he installed it incorrectly. Horn then sent another of his "plumbers" to re-install new pan. This time it was installed correctly but when contractor came over the next day to continue renovation he discovered that HORN PLUMBING FILLED THE TRAP WITH CEMENT!!! We fired Horn, put stop payment on his check and hired a reputable plumber (Terry's Plumbing) who corrected all of Horn Plumbings mistakes - the new plumber had to cut the ceiling in the unit directly below ours to access the cement filled trap and completely replace trap and cast iron pipe, at considerable additional expense to us. On top of all that, we found that Horn Plumbing incorrectly installed the new shower valve so the new Moen handle does not mount flush with the escutcheon. What an absolute nightmare!! The one star rating is because there is no provision here for a less than one star rating. read more